Thank you to Joey for doing an amazing job in sorting a new contract and upgrading my phone.He explained everything well and took time to get me a fantastic deal. Many thanks and well done.
Company replied
Unit 4 , St Eli Shopping Centre, SA15 1SH Llanelli, GB
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Thank you to Joey for doing an amazing job in sorting a new contract and upgrading my phone.He explained everything well and took time to get me a fantastic deal. Many thanks and well done.
Company replied
Evan was very friendl, courteous and patient. He went the extra mile - I went in to put a sim card in my phone and left with a better mobile and broadband deal than my current Vodafone ones. Very help... See more
Company replied
Excellent customer service provided by Zac today who managed to resolve my technical issue with help from Chris. Overall a very successful outcome,even managed to get me a good deal, so saved money to... See more
Company replied
Visited the store yesterday afternoon. We've been having issues getting into our account online, to be honest it was a nightmare with the "advisor" on line and over the phone. Aaron had our acco... See more
Company replied
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Unit 4 , St Eli Shopping Centre, SA15 1SH, Llanelli, United Kingdom
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Very good service by cori and annmarie polite very professional and easy to deal with would highly recommend

Reply from Vodafone UK - Llanelli

Reply from Vodafone UK - Llanelli
Great work and great customer service

Reply from Vodafone UK - Llanelli
Extremedy helpful and knowledgeable agent, friendly and patient. All questions answered and transaction completed efficiently. Highly recommended

Reply from Vodafone UK - Llanelli
Anne-Marie was helpful and knowledgeable in setting up my new phone plan. She also helped me to figure out how to change my broadband over from BT to Vodafone and make a monthly saving.

Reply from Vodafone UK - Llanelli
Anne Marie store manager , and Holly sales advisor we very helpful with my nans upgrade very patient and helpful, only marked as 4* as the computer systems are very slow.
Thanks Guys

Reply from Vodafone UK - Llanelli
The customer service was amazing inside the store they weren't rushing me to anything and helped me sort everything out.

Reply from Vodafone UK - Llanelli
Dom was very helpful today. Great guy easy to speak to, made my day. Dom needs a pay rise. Thank you

Reply from Vodafone UK - Llanelli
Great customer service, helpful and friendly staff.

Reply from Vodafone UK - Llanelli
Very easy process in upgrading phone with Larissa today at the Llanelli Vodafone store . Great customer service and delighted with my purchase. Annamarie was also helpful in explain the set up process

Reply from Vodafone UK - Llanelli
Dom at Llanelli branch is a credit to your company. Helped me with the transfer of all details from my old phone to new. Very knowledgeable and nothing too much trouble for him. You are lucky to have him. I am a customer of over 20 years.

Reply from Vodafone UK - Llanelli
Dom was super helpful and couldn’t have been better with dealing with me pukka

Reply from Vodafone UK - Llanelli
Very helpful staff at Vodafone llanelli, took my needs ans consideration in when looking for a new phone. Also got a choice of colours which was amazing!

Reply from Vodafone UK - Llanelli
Very helpful gave a lot of information and advice.

Reply from Vodafone UK - Llanelli

Reply from Vodafone UK - Llanelli
Staff are lovely and have Brilliant customer service.

Reply from Vodafone UK - Llanelli
Korey was very helpful and done the job quickly

Reply from Vodafone UK - Llanelli
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