Joao was really helpful today.Great experience in-store today.My phone was stolen and joao helped me with a sim replacement which was a really stressful situation. He explored options with good sim d... See more
Company replied
Location
Switch locationUnit D , 107 Cheapside, EC2V 6DN London, GB
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See what reviewers are saying
Daryoush helped me investigate some issues with my account. He was empathetic and even called me to update me and then resolved the issue. So much better than a call centre. Thanks
Company replied
Daryoush helped me set up my family SIM card, super helpful, got me everything I need with no fuss.
Company replied
I had an issue when my phone broke and I was relying on a VOXI eSIM, so I urgently needed to get a new SIM set up. Daryoush and his team were incredibly helpful and went above and beyond to sort e... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - London Cheapside
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit D , 107 Cheapside, EC2V 6DN, London, United Kingdom
4.9
Excellent
161 reviews
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Great store manager
Great store manager. Perfect simonly deal with great service
February 9, 2024
Unprompted review
Reply from Vodafone UK - London Cheapside
Hi Ruman,
We're delighted to hear you managed to get a great deal and had a positive experience in store.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Thank you to the store manager for all…
Thank you to the store manager for all the help and support.
February 9, 2024
Unprompted review
Reply from Vodafone UK - London Cheapside
Hey there,
Thanks for taking the time to share this great feedback about your experience!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - London Cheapside
Hi Harunur,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
I was served by Hamid she was amazing…
I was served by Hamid she was amazing very helpful and polite I helped with everything I was unsure about
January 9, 2024
Unprompted review
Reply from Vodafone UK - London Cheapside
Hi Steve,
Thank you for taking the time to review and sharing your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Appreciation goes out to the…
Appreciation goes out to the outstanding customer service team at Vodafone in Cheapside, London.
January 5, 2024
Unprompted review
Reply from Vodafone UK - London Cheapside
Hi Dina. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The customer service provided by Qas…
The customer service provided by Qas was exemplary we always use this store as nothing is to much trouble for the staff we 100% recommend this store and all the team
January 2, 2024
Unprompted review
Reply from Vodafone UK - London Cheapside
Hi Nikki,
Thank you for your review and feedback for Qas.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Thank you my lovely vodafone costomer…
Thank you my lovely vodafone costomer service team! Taskin is very helpfull. He solved my problems in 5 munites!
December 6, 2023
Unprompted review
Reply from Vodafone UK - London Cheapside
Hey Irmak,
Thanks for the lovely review and fantastic support for Taskin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very helpful
Very helpful, informative and gave me all the information I needed for my phone upgrade. Would recommend.
December 5, 2023
Unprompted review
Reply from Vodafone UK - London Cheapside
Hi Kate. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful in store
Very helpful in store. Qas was informative and explained everything clearly 10/10.
December 4, 2023
Unprompted review
Reply from Vodafone UK - London Cheapside
Hi Paula,
Thank you for reviewing and sharing your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Taskin provided outstanding service
Taskin provided outstanding service, demonstrating expertise and delivering excellent customer care.
November 6, 2023
Unprompted review
Reply from Vodafone UK - London Cheapside
Hey Atiqur,
Thanks for letting us know what an amazing job Taskin did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Moin was amazing and polite
Moin was amazing and polite. Helped me with my pay as you go sim that I needed for a few days visiting London
November 12, 2023
Unprompted review
Reply from Vodafone UK - London Cheapside
Hey Javid, I'm glad Moin was able to get your PAYG SIM sorted for you. I hope you had a great time in London.
Thanks, Mark. Vodafone Social Media Team
Thank you to store manager for helping…
Thank you to store manager for helping sort out my sim as it was not working.
He did everything he could and kept me updated during the process. Thanks
November 12, 2023
Unprompted review
Reply from Vodafone UK - London Cheapside
Hey Hena, I'm glad we were able to get you reconnected. If there's anything else we can help with, don't hesitate it reaching out via Facebook - vodafone.uk/3lCYUxW, or X - vodafone.uk/3LXh2xl.
Thanks, Mark. Vodafone Social Media Team
Thank you to the staff at Cheapside
Thank you to the staff at Cheapside. Needed a phone on the day and they helped me find one, reserved it and I collected it same day.
October 20, 2023
Unprompted review
Reply from Vodafone UK - London Cheapside
Hey Naim,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent customer service received…
Excellent customer service received from Hamide today - thank you so much for sorting my issue
October 19, 2023
Unprompted review
Reply from Vodafone UK - London Cheapside
Hi Kirsty,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Patrick is great
Hey, I am just Writting this message to thank you for having a person like Patrick in the store. Patrick was great and made the purchase of my new SIM card so simple and helped me find the plan I needed. I believe he went over the top with the experience and he is definitely a person you should never let go. We came in right before closing and Patrick did not say anything about the closing time or did not show any sign of discomfort when we were there and kept the store open until he made sure that we were set. Congrats Patrick!
September 18, 2023
Unprompted review
Reply from Vodafone UK - London Cheapside
Hi Odysseas,
We're pleased to hear about the service Patrick has provided, and how he's been able to help. Thanks for reviewing.
Feel free to pop us over any questions via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I went for a sim only contract and the…
I went for a sim only contract and the advisor Taskin talk me through. The advisor is very knowledgable and gave me a deal which i’m happy about. Highly appreciate his help.
August 31, 2023
Unprompted review
Reply from Vodafone UK - London Cheapside
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - London Cheapside
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Reply from Vodafone UK - London Cheapside
Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great
Great, informed, intelligent and conscientious support throughout..
August 14, 2023
Unprompted review
Reply from Vodafone UK - London Cheapside
Hi Anthony,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Qasim was clear and fast to explane and…
Qasim was clear and fast to explane and activate my new sim card!
August 11, 2023
Unprompted review
Reply from Vodafone UK - London Cheapside
Thank you for your review Floriana. It's always good to read nice feedback for one of our team.
Thanks again, The Vodafone Social Media Team
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