Joao was really helpful today.Great experience in-store today.My phone was stolen and joao helped me with a sim replacement which was a really stressful situation. He explored options with good sim d... See more
Company replied
Location
Switch locationUnit D , 107 Cheapside, EC2V 6DN London, GB
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See what reviewers are saying
Raihan and Angela at Vodaphone Cheapside @ London St Paul’s — You have been brilliant, thank you — Mark C, SE22
Company replied
Daryoush helped me investigate some issues with my account. He was empathetic and even called me to update me and then resolved the issue. So much better than a call centre. Thanks
Company replied
I had an issue when my phone broke and I was relying on a VOXI eSIM, so I urgently needed to get a new SIM set up. Daryoush and his team were incredibly helpful and went above and beyond to sort e... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - London Cheapside
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit D , 107 Cheapside, EC2V 6DN, London, United Kingdom
4.9
Excellent
161 reviews
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Qasim was clear and fast to explane and…
Qasim was clear and fast to explane and activate my new sim card!
August 11, 2023
Unprompted review
Reply from Vodafone UK - London Cheapside
Thank you for your review Floriana. It's always good to read nice feedback for one of our team.
Thanks again, The Vodafone Social Media Team
Thank you for the good service Moin
Thank you for the good service Moin. Great simonly deal given by manager
July 27, 2023
Unprompted review
Reply from Vodafone UK - London Cheapside
Hey Humayun,
Thanks for the feedback and support for Moin, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service. Really helpful. Explained everything clearly.
July 26, 2023
Unprompted review
Reply from Vodafone UK - London Cheapside
Hi Parvin,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Amazing customer service by hamide
Amazing customer service by hamide. Got a sim only plan and she explained everything to me in detail and super professional. Highly recommend the customer service, she was friendly and approachable.
July 4, 2023
Unprompted review
Reply from Vodafone UK - London Cheapside
Hey Sneha,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great personnel
Great personnel, very helpful and nice! They answered all my questions and were able to provide me with different options for what I needed. Hamide was great!
June 22, 2023
Unprompted review
Reply from Vodafone UK - London Cheapside
Hi Andrea,
This is such a lovey review for Hamide and our London Cheapside store. We appreciate your support and kind words.
We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Thank you for the great service
Thank you for the great service. Quick and helpful from the manager
June 19, 2023
Unprompted review
Reply from Vodafone UK - London Cheapside
Hey Hena,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
QAS and Moin are very helpful and…
QAS and Moin are very helpful and provide an excellent customer service
June 5, 2023
Unprompted review
Reply from Vodafone UK - London Cheapside
Hey Alessia,
Thanks for the lovely review and fantastic support for both QAS and Moin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great customer service
I recently went into this store to get a contract and I must say I was very pleased with the exceptional service I received from a lady called hamide. She dealt with my queries efficiently and explained everything to me in detail. Very professional and great customer service you don't get any people like this in retail!
May 23, 2023
Unprompted review
Reply from Vodafone UK - London Cheapside
Hey Sud,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Pat was great
Pat was great. Helped me sort out my phone. Lovely young man. Would always recommend this store.
May 22, 2023
Unprompted review
Reply from Vodafone UK - London Cheapside
Hey Christine,
Thanks for letting us know what an amazing job Pat did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great service from store
May 15, 2023
Unprompted review
Reply from Vodafone UK - London Cheapside
Hi. Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Thanks again,
Vodafone Social Media Team
I first came to this store disappointed…
I first came to this store disappointed and the guy taskin who works here explain and told me and was very helpful, nice, very professional in his job, just like to say big thanks to taskin for being helpful 👍
May 3, 2023
Unprompted review
Reply from Vodafone UK - London Cheapside
Hi Ismail. Thank you for your review for Taskin. It's always lovely to read such nice feedback, especially after arriving into the store disappointed.
If you ever need anything, please don't hesitate to reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Thanks again,
Vodafone Social Media Team
Patrick was the Best
Patrick was the Best. He knows many language so he help me so much.
Now my life easier.
And Vodafone nice People. Thankyou
April 24, 2023
Unprompted review
Reply from Vodafone UK - London Cheapside
Hi Stefanlia,
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat.
Thanks again,
Vodafone Social Media Team
Great sim deals for what I needed
Great deals. Found the right package for me. Checked exactly what I needed from a simonly deal and offered a plan that suited my needs.
April 25, 2023
Unprompted review
Reply from Vodafone UK - London Cheapside
Hi Kim,
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat.
Thanks again,
Vodafone Social Media Team
Manager was amazing
Thank you Moin for sorting out my sim only plans. I was paying over the odds and went in store for a sim swap. Moin advised i was out of contract and could renew for a much better price. Great savings!!!
April 24, 2023
Unprompted review
Reply from Vodafone UK - London Cheapside
Hi Sabera,
Thank you for the lovely review of Moin! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Great service
April 24, 2023
Unprompted review
Reply from Vodafone UK - London Cheapside
Hey Robert,
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Cheapside store
I went into the Cheapside store to enquire about a contract. I was served by Hamide who was very friendly and took me through all the options available. She made sure she explained everything to me in detail and her cutsomer service skills are excellent.
April 18, 2023
Unprompted review
Reply from Vodafone UK - London Cheapside
Hi Hennah,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Excellent customer service!
I came in this afternoon and got served by Qasim, he dealt with my query in a timely manner and made sure I left the store happier than when I arrived.
April 20, 2023
Unprompted review
Reply from Vodafone UK - London Cheapside
Hi Tehmeena,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Great service from Qas!
April 20, 2023
Unprompted review
Reply from Vodafone UK - London Cheapside
Hey Nadine,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great service from Moin store manager
Great service from Moin store manager. Happy with quick easy process
April 17, 2023
Unprompted review
Reply from Vodafone UK - London Cheapside
Hey Haroon,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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