The best experience I've had at Vodafone with Rhianna. Polite, professional and helpful. Made the transition from my old phone to the new one not as scary as I thought it would be.
Company replied
352-354 Chiswick High Road, W4 5TA London, GB
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The best experience I've had at Vodafone with Rhianna. Polite, professional and helpful. Made the transition from my old phone to the new one not as scary as I thought it would be.
Company replied
Went in to get a new phone and Anthony talked me through all my options, not rushed at all. Actually this is my second encounter with Anthony, I decided to travel from Slough all the way here just to... See more
Company replied
Mohammad was absolutely excellent. He provided amazing customer service from start to finish.. friendly, patient, and genuinely helpful. His knowledge was very clear and thorough, and he explained e... See more
Company replied
Chiswick Vodafone is the greatest store ever. Their staff, Sana and Anthony, have been life savers on multiple occasions. I have tried to resolve the issues I encountered at multiple other Vodafone lo... See more
Company replied
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352-354 Chiswick High Road, W4 5TA, London, United Kingdom
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The best experience I've had at Vodafone with Rhianna. Polite, professional and helpful. Made the transition from my old phone to the new one not as scary as I thought it would be.

Reply from Vodafone UK - London Chiswick
Incredibly helpful and kind, will come here for all my phone needs. A+

Reply from Vodafone UK - London Chiswick
Went in to get a new phone and Anthony talked me through all my options, not rushed at all. Actually this is my second encounter with Anthony, I decided to travel from Slough all the way here just to get an upgrade and be certain I get my options explained to me, Anthony did that on my first encounter. The guy is an asset to Vodafone.

Reply from Vodafone UK - London Chiswick
Came in today for a new phone,spoke with Anthony who was brilliant looking for the best deal for me,walked out with a new phone and was very happy. Thank you.x

Reply from Vodafone UK - London Chiswick
Quality customer service from Anthony and his colleagues!

Reply from Vodafone UK - London Chiswick
We just love to say a massive thanks to Rhianna and to Anthony here at Vodafone UK Chiswick what a fabulous group of guys it was so helpful, trust me they had a big journey to understand, what a wonderful team. You should be. Lucky to have them on board!
Thanks again,
Peter Bishop.

Reply from Vodafone UK - London Chiswick

Reply from Vodafone UK - London Chiswick
Mohammad served us and was incredibly friendly. Definitely good customer service which is always a must in my opinion. Very attentive and helpful. Good team player 100%!

Reply from Vodafone UK - London Chiswick
Anthony was very polite and helpful throughout the session. He was very impressive at his job and managed to give me a great deal.

Reply from Vodafone UK - London Chiswick
I came in not being able to make calls, receive texts and data. Sana was super helpful in a professional and friendly manner. I definitely recommend Vodafone Chiswick branch. A great experience!

Reply from Vodafone UK - London Chiswick
Sana was approachable, helpful and calm

Reply from Vodafone UK - London Chiswick
Sheun, Rihanna and Anthony have been super supportive with my sim plan experience as there was some technical issues. Thanks team for the constant help!!

Reply from Vodafone UK - London Chiswick
Very good experience with Rihanna when byuing a new iPhone. Everything went easy and smooth. Clear explanation on the contract.
Very pleased :)

Reply from Vodafone UK - London Chiswick
Anthony was great!!!
Really helpful with my upgrade and very friendly!
Will def come back when I next need phone support. Can't reccommend more highly!

Reply from Vodafone UK - London Chiswick
Sana was terrific! I feel really lucky she was here when I walked in.

Reply from Vodafone UK - London Chiswick
Thanks again anthony whenever I go to the store I get great service from Anthony. He is just always so happy and helpful. Just refreshing.
Thanks Anthony

Reply from Vodafone UK - London Chiswick
Anthony was a great help today. IWas unsure of what was happening with my bill and he was able to make it clear for me. He was so patient with me. He was also able to save me so much whilst keeping the same plan. Highly recommend.

Reply from Vodafone UK - London Chiswick
The store is extremely helpful. I was served by Anthony and his customer service is extremely exceptional, he goes above and beyond and made sure I left with a smile on my face

Reply from Vodafone UK - London Chiswick
Needed a wifi hotspot due to broadband failure at home. Walked out in 15 minutes with hotspot and Sim. Anthony was fast and efficient. Thank you.

Reply from Vodafone UK - London Chiswick
Rihanna is the best in the world. I recommend her as the assistant manager. Thank you for her. I don't know what I do without her. She was able to do what Anthony couldn't.

Reply from Vodafone UK - London Chiswick
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