Vodafone UK - London Chiswick Reviews 

302
TrustScore 5 out of 5

5.0

352-354 Chiswick High Road, W4 5TA London, GB


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Rated 5 out of 5 stars

The best experience I've had at Vodafone with Rhianna. Polite, professional and helpful. Made the transition from my old phone to the new one not as scary as I thought it would be.

Company replied

Rated 5 out of 5 stars

Went in to get a new phone and Anthony talked me through all my options, not rushed at all. Actually this is my second encounter with Anthony, I decided to travel from Slough all the way here just to... See more

Company replied

Rated 5 out of 5 stars

Mohammad was absolutely excellent. He provided amazing customer service from start to finish.. friendly, patient, and genuinely helpful. His knowledge was very clear and thorough, and he explained e... See more

Company replied

Rated 5 out of 5 stars

Chiswick Vodafone is the greatest store ever. Their staff, Sana and Anthony, have been life savers on multiple occasions. I have tried to resolve the issues I encountered at multiple other Vodafone lo... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - London Chiswick

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 352-354 Chiswick High Road, W4 5TA, London, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

302 reviews

5-star
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1-star

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5.0

All reviews

(302)

40,184 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The best experience I've had at…

The best experience I've had at Vodafone with Rhianna. Polite, professional and helpful. Made the transition from my old phone to the new one not as scary as I thought it would be.

August 6, 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey Donna,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Incredibly helpful and kind

Incredibly helpful and kind, will come here for all my phone needs. A+

July 25, 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey there,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went in to get a new phone and Anthony…

Went in to get a new phone and Anthony talked me through all my options, not rushed at all. Actually this is my second encounter with Anthony, I decided to travel from Slough all the way here just to get an upgrade and be certain I get my options explained to me, Anthony did that on my first encounter. The guy is an asset to Vodafone.

July 8, 2026
Unprompted review
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Reply from Vodafone UK - London Chiswick

Hey Drooling,

Thanks for the lovely review and fantastic support for Anthony. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came in today for a new phone,spoke…

Came in today for a new phone,spoke with Anthony who was brilliant looking for the best deal for me,walked out with a new phone and was very happy. Thank you.x

July 8, 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey Dawn,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Anthony.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Quality customer service from Anthony…

Quality customer service from Anthony and his colleagues!

July 7, 2026
Unprompted review
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Reply from Vodafone UK - London Chiswick

Hey Julian,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We just love to say a massive thanks to…

We just love to say a massive thanks to Rhianna and to Anthony here at Vodafone UK Chiswick what a fabulous group of guys it was so helpful, trust me they had a big journey to understand, what a wonderful team. You should be. Lucky to have them on board!
Thanks again,
Peter Bishop.

July 7, 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rihanna was extremely good

Rihanna was extremely good. Great service!

July 6, 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey Jessie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Chiswick Vodafone Great Service

Mohammad served us and was incredibly friendly. Definitely good customer service which is always a must in my opinion. Very attentive and helpful. Good team player 100%!

July 5, 2026
Unprompted review
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Reply from Vodafone UK - London Chiswick

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Anthony was very polite and helpful…

Anthony was very polite and helpful throughout the session. He was very impressive at his job and managed to give me a great deal.

July 1, 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey Mehedi,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

A great service experience!

I came in not being able to make calls, receive texts and data. Sana was super helpful in a professional and friendly manner. I definitely recommend Vodafone Chiswick branch. A great experience!

June 25, 2026
Unprompted review
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Reply from Vodafone UK - London Chiswick

Hey Adam,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sana was approachable, Calm and helpful

Sana was approachable, helpful and calm

June 8, 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey Katie,

Thanks for the lovely review and fantastic support for Sana.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone Chiswick

Sheun, Rihanna and Anthony have been super supportive with my sim plan experience as there was some technical issues. Thanks team for the constant help!!

June 6, 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey there,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good experience

Very good experience with Rihanna when byuing a new iPhone. Everything went easy and smooth. Clear explanation on the contract.
Very pleased :)

June 6, 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey Marie-Christine,

Thanks for the lovely review and fantastic support for Rihanna.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Anthony was great!!

Anthony was great!!!

Really helpful with my upgrade and very friendly!

Will def come back when I next need phone support. Can't reccommend more highly!

May 21, 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey Lizzie,

Thanks for the lovely review and fantastic support for Anthony.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sana was terrific

Sana was terrific! I feel really lucky she was here when I walked in.

May 18, 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank again Anthony

Thanks again anthony whenever I go to the store I get great service from Anthony. He is just always so happy and helpful. Just refreshing.

Thanks Anthony

May 18, 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Anthony was a great help today

Anthony was a great help today. IWas unsure of what was happening with my bill and he was able to make it clear for me. He was so patient with me. He was also able to save me so much whilst keeping the same plan. Highly recommend.

May 18, 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Anthony was extremely helpful

The store is extremely helpful. I was served by Anthony and his customer service is extremely exceptional, he goes above and beyond and made sure I left with a smile on my face

May 18, 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey Kabs,

Thanks for the lovely review and fantastic support for Anthony

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Needed a wifi hotspot due to broadband…

Needed a wifi hotspot due to broadband failure at home. Walked out in 15 minutes with hotspot and Sim. Anthony was fast and efficient. Thank you.

May 18, 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey,

Thanks for letting us know what an amazing job we did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rihanna is the best in the world

Rihanna is the best in the world. I recommend her as the assistant manager. Thank you for her. I don't know what I do without her. She was able to do what Anthony couldn't.

May 14, 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey fashvods,

Thanks for the lovely review and fantastic support for Rihanna.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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