Vodafone UK - London Chiswick Reviews 

306
TrustScore 5 out of 5

5.0

352-354 Chiswick High Road, W4 5TA London, GB


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Rated 5 out of 5 stars

Anthony was a perfect example of what customer service is suposed to be. He helped my friend find the best phone for her needs and explained everything in detail. He has a great bubbly personality a... See more

Company replied

Rated 5 out of 5 stars

I was Helped by Anthony and Sana. I had an issue with my phone and together they diagnosed the issue and Anthony fixed it. What amazing teamwork thanks guys.

Company replied

Rated 5 out of 5 stars

The best experience I've had at Vodafone with Rhianna. Polite, professional and helpful. Made the transition from my old phone to the new one not as scary as I thought it would be.

Company replied

Rated 5 out of 5 stars

Went in to get a new phone and Anthony talked me through all my options, not rushed at all. Actually this is my second encounter with Anthony, I decided to travel from Slough all the way here just to... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - London Chiswick

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 352-354 Chiswick High Road, W4 5TA, London, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

306 reviews

5-star
4-star
3-star
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1-star

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5.0

All reviews

(306)

39,826 reviews in the last 12 months

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Rated 5 out of 5 stars

Anthony was extremely helpful

The store is extremely helpful. I was served by Anthony and his customer service is extremely exceptional, he goes above and beyond and made sure I left with a smile on my face

May 18, 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey Kabs,

Thanks for the lovely review and fantastic support for Anthony

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Needed a wifi hotspot due to broadband…

Needed a wifi hotspot due to broadband failure at home. Walked out in 15 minutes with hotspot and Sim. Anthony was fast and efficient. Thank you.

May 18, 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey,

Thanks for letting us know what an amazing job we did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rihanna is the best in the world

Rihanna is the best in the world. I recommend her as the assistant manager. Thank you for her. I don't know what I do without her. She was able to do what Anthony couldn't.

May 14, 2026
Unprompted review
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Reply from Vodafone UK - London Chiswick

Hey fashvods,

Thanks for the lovely review and fantastic support for Rihanna.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Anthony was really helpful and…

Anthony was really helpful and friendly. He’s helped me find a great deal while providing everything I was looking for, I would be happy to have his service for future needs.

May 1, 2026
Unprompted review
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Reply from Vodafone UK - London Chiswick

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Anthony was very helpful with my new…

Anthony was very helpful with my new phone. Helping me to get used to the new screen and the best bit putting my screen protector on 😅

April 18, 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Anthony and Rihanna…

Great service from Anthony and Rihanna in store today. Many thanks.

April 14, 2026
Unprompted review
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Reply from Vodafone UK - London Chiswick

Hey Dhaval,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Anthony was really helpful and…

Anthony was really helpful and efficient in setting up my plan.

April 1, 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Met Anthony today who took his time to…

Met Anthony today who took his time to help me and was so kind and easy to talk to. Really friendly guy. A real star.

April 1, 2026
Unprompted review
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Reply from Vodafone UK - London Chiswick

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Antony served me a Very good custom…

Antony served me a Very good custom service. Helped very much. Appreciate the warm welcome and support through the process of being in store

April 1, 2026
Unprompted review
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Reply from Vodafone UK - London Chiswick

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Rhianna!

Superb service in regards to knowledge, patience and kindness from Rhianna at the Vodafone Chiswick store. Thank you!

March 18, 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey there,

Thanks for the lovely review and fantastic support for Rhianna.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I went in for an upgrade

I went in for an upgrade, which was dealt with smoothly with Anthony. He was really helpful and friendly. Explaining the offers and products clearly. An overall good experience in Vodafone

March 11, 2026
Unprompted review
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Reply from Vodafone UK - London Chiswick

Hey Lucas,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mohammad was top class.

Mohammad was top class.
Very polite and patient with me.
Helped me with my needs and more.
I left feeling like he cared and wanted me to know Vodafone is the place to be.
Thanks Mohammad.

March 11, 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey Robert,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer services

Was served by Anthony. Such a helpful and polite person. Very happy with today's visit

March 11, 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey Hayley,

Thanks for the lovely review and fantastic support for Anthony.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We had visited the Chiswick store and…

We had visited the Chiswick store and were lucky to Find Mohammed there , who was Polite , Patient and understood our request for change of plan based on present travel scenario and adjusted the plans one by one and helped us to Save Money. Would suggest clients interested to take Vodafone to visit the CHISWICK store and meet Mohammed to get the best solution/plan possible.

March 5, 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Everyone at chiswick was so helpful…

Everyone at chiswick was so helpful thank you to Anthony Rihanna and Muhammed they were all so lovely. I would recommend this shop to anyone that wants a great service and good little laugh.

February 27, 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey there,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic Experience Thanks to Mohammad’s Excellent Service

Mohammad was absolutely excellent. He provided amazing customer service from start to finish.. friendly, patient, and genuinely helpful. His knowledge was very clear and thorough, and he explained everything in a way that was easy to understand. He made the whole process smooth and stress-free.

It’s rare to come across someone so professional and attentive. A real credit to the Chiswick team. Thank you, Mohammad!

February 27, 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey Z Cali,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great expertise

Anthony looked after us so well and made the experience very enjoyable along airy being very professional

February 4, 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey Maggie,

Thanks for the lovely review and fantastic support for Anthony.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Anthony was fantastic in helping me…

Anthony was fantastic in helping me today. Very knowledgeable and I appreciate this. More advisory need to be like this. Full of life

February 3, 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey Annette,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Exceptional Customer Service

Remarkable Customer Service. The staff and manager exemplify incredible patience and go above and beyond to assist. I was dealing with a bereavement and the supportive and attentive manner in which they managed the matter was incredible.

January 20, 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey there,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good service

Very good service, and kind staff.. thank you Anthony and Sana for all your help!

January 21, 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey Merve,

Thanks for the lovely review and fantastic support for Anthony and Sana.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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