Anthony was a perfect example of what customer service is suposed to be. He helped my friend find the best phone for her needs and explained everything in detail. He has a great bubbly personality a... See more
Company replied
352-354 Chiswick High Road, W4 5TA London, GB
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Anthony was a perfect example of what customer service is suposed to be. He helped my friend find the best phone for her needs and explained everything in detail. He has a great bubbly personality a... See more
Company replied
I was Helped by Anthony and Sana. I had an issue with my phone and together they diagnosed the issue and Anthony fixed it. What amazing teamwork thanks guys.
Company replied
The best experience I've had at Vodafone with Rhianna. Polite, professional and helpful. Made the transition from my old phone to the new one not as scary as I thought it would be.
Company replied
Went in to get a new phone and Anthony talked me through all my options, not rushed at all. Actually this is my second encounter with Anthony, I decided to travel from Slough all the way here just to... See more
Company replied
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352-354 Chiswick High Road, W4 5TA, London, United Kingdom
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The store is extremely helpful. I was served by Anthony and his customer service is extremely exceptional, he goes above and beyond and made sure I left with a smile on my face

Reply from Vodafone UK - London Chiswick
Needed a wifi hotspot due to broadband failure at home. Walked out in 15 minutes with hotspot and Sim. Anthony was fast and efficient. Thank you.

Reply from Vodafone UK - London Chiswick
Rihanna is the best in the world. I recommend her as the assistant manager. Thank you for her. I don't know what I do without her. She was able to do what Anthony couldn't.

Reply from Vodafone UK - London Chiswick
Anthony was really helpful and friendly. He’s helped me find a great deal while providing everything I was looking for, I would be happy to have his service for future needs.

Reply from Vodafone UK - London Chiswick
Anthony was very helpful with my new phone. Helping me to get used to the new screen and the best bit putting my screen protector on 😅

Reply from Vodafone UK - London Chiswick
Great service from Anthony and Rihanna in store today. Many thanks.

Reply from Vodafone UK - London Chiswick
Anthony was really helpful and efficient in setting up my plan.

Reply from Vodafone UK - London Chiswick
Met Anthony today who took his time to help me and was so kind and easy to talk to. Really friendly guy. A real star.

Reply from Vodafone UK - London Chiswick
Antony served me a Very good custom service. Helped very much. Appreciate the warm welcome and support through the process of being in store

Reply from Vodafone UK - London Chiswick
Superb service in regards to knowledge, patience and kindness from Rhianna at the Vodafone Chiswick store. Thank you!

Reply from Vodafone UK - London Chiswick
I went in for an upgrade, which was dealt with smoothly with Anthony. He was really helpful and friendly. Explaining the offers and products clearly. An overall good experience in Vodafone

Reply from Vodafone UK - London Chiswick
Mohammad was top class.
Very polite and patient with me.
Helped me with my needs and more.
I left feeling like he cared and wanted me to know Vodafone is the place to be.
Thanks Mohammad.

Reply from Vodafone UK - London Chiswick
Was served by Anthony. Such a helpful and polite person. Very happy with today's visit

Reply from Vodafone UK - London Chiswick
We had visited the Chiswick store and were lucky to Find Mohammed there , who was Polite , Patient and understood our request for change of plan based on present travel scenario and adjusted the plans one by one and helped us to Save Money. Would suggest clients interested to take Vodafone to visit the CHISWICK store and meet Mohammed to get the best solution/plan possible.

Reply from Vodafone UK - London Chiswick
Everyone at chiswick was so helpful thank you to Anthony Rihanna and Muhammed they were all so lovely. I would recommend this shop to anyone that wants a great service and good little laugh.

Reply from Vodafone UK - London Chiswick
Mohammad was absolutely excellent. He provided amazing customer service from start to finish.. friendly, patient, and genuinely helpful. His knowledge was very clear and thorough, and he explained everything in a way that was easy to understand. He made the whole process smooth and stress-free.
It’s rare to come across someone so professional and attentive. A real credit to the Chiswick team. Thank you, Mohammad!

Reply from Vodafone UK - London Chiswick
Anthony looked after us so well and made the experience very enjoyable along airy being very professional

Reply from Vodafone UK - London Chiswick
Anthony was fantastic in helping me today. Very knowledgeable and I appreciate this. More advisory need to be like this. Full of life

Reply from Vodafone UK - London Chiswick
Remarkable Customer Service. The staff and manager exemplify incredible patience and go above and beyond to assist. I was dealing with a bereavement and the supportive and attentive manner in which they managed the matter was incredible.

Reply from Vodafone UK - London Chiswick
Very good service, and kind staff.. thank you Anthony and Sana for all your help!

Reply from Vodafone UK - London Chiswick
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