Anthony was simply amazing! I came to upgrade my phone and my son’s and Anthony managed to find us both an iphone 17 pro max and save us £40/month! He is charming yet professional. Truly great exper... See more
Company replied
352-354 Chiswick High Road, W4 5TA London, GB
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Anthony was simply amazing! I came to upgrade my phone and my son’s and Anthony managed to find us both an iphone 17 pro max and save us £40/month! He is charming yet professional. Truly great exper... See more
Company replied
Anthony was a perfect example of what customer service is suposed to be. He helped my friend find the best phone for her needs and explained everything in detail. He has a great bubbly personality a... See more
Company replied
Mohammad was absolutely excellent. He provided amazing customer service from start to finish.. friendly, patient, and genuinely helpful. His knowledge was very clear and thorough, and he explained e... See more
Company replied
Chiswick Vodafone is the greatest store ever. Their staff, Sana and Anthony, have been life savers on multiple occasions. I have tried to resolve the issues I encountered at multiple other Vodafone lo... See more
Company replied
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352-354 Chiswick High Road, W4 5TA, London, United Kingdom
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Spoke to Rihanna what a lovely lady !
I tried to change from O2 to Vodafone ,
It was far to complicated for me as am 80yrs old , she was Amazing so patient and helpful wish everyone was the same .
Could not thank her enough .

Reply from Vodafone UK - London Chiswick
Rihanna was a superstar today, extremely patient, knowledgeable, fabulous customer care.

Reply from Vodafone UK - London Chiswick
Just had a wonderful experience in the Chiswick store with a lovely man called Sheun. We have been in multiple times for a simple change of direct debit and transfer of ownership of account that was all confusing due to not having access to my account via the app. We have left every other time being told to call a number or change online and felt so confused about it. Sheun made everything super easy and sorted it in minutes. THANKU SHEUN

Reply from Vodafone UK - London Chiswick

Reply from Vodafone UK - London Chiswick
Dealt with Mohammed at Vodafone Chiswick. Really good guy. Easy to deal with and very friendly. Thank you

Reply from Vodafone UK - London Chiswick
Went to buy a sim card. Sheun gave excellent service. Throughly recommend.

Reply from Vodafone UK - London Chiswick
Amazing customer service and good discount choice for a long time customer. Rihanna was very helpful and knowledgeable. Thank you

Reply from Vodafone UK - London Chiswick
Helpful professional friendly offered just what was needed.

Reply from Vodafone UK - London Chiswick
I’m so happy with the help Rihanna gave me, she’s been brilliant, has solved the issue, a massive thanks to her!

Reply from Vodafone UK - London Chiswick
Sana in the Chiswick store went above and beyond to help my transfer over to the new iPhone. A rare customer service experience! Thank you Sana.

Reply from Vodafone UK - London Chiswick

Reply from Vodafone UK - London Chiswick
Rhianna was a big help today, I tried another Vodafone store but they wasn’t very helpful.

Reply from Vodafone UK - London Chiswick

Reply from Vodafone UK - London Chiswick
Sana was extremely helpful and patient with my queries - thank you!

Reply from Vodafone UK - London Chiswick
Outstanding service in Chiswick Vodafone. Subrata is incredibly kind and diligent with any service. Thank you!

Reply from Vodafone UK - London Chiswick
Subrata was very helpful and friendly. I was able to set up an appropriate data plan very quickly!

Reply from Vodafone UK - London Chiswick
Nice quick service from Rhianna, couldn't ask for more!

Reply from Vodafone UK - London Chiswick
I had a great experience subrata was very helpful with setting up my new phone.

Reply from Vodafone UK - London Chiswick
Excellent with patient attitude mr subrata
Very happy with customer service
Again thank you
I will recommend you to others

Reply from Vodafone UK - London Chiswick
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