Vodafone UK - London Chiswick Reviews 

312
TrustScore 5 out of 5

5.0

352-354 Chiswick High Road, W4 5TA London, GB


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Rated 5 out of 5 stars

Anthony was simply amazing! I came to upgrade my phone and my son’s and Anthony managed to find us both an iphone 17 pro max and save us £40/month! He is charming yet professional. Truly great exper... See more

Company replied

Rated 5 out of 5 stars

Anthony was a perfect example of what customer service is suposed to be. He helped my friend find the best phone for her needs and explained everything in detail. He has a great bubbly personality a... See more

Company replied

Rated 5 out of 5 stars

Mohammad was absolutely excellent. He provided amazing customer service from start to finish.. friendly, patient, and genuinely helpful. His knowledge was very clear and thorough, and he explained e... See more

Company replied

Rated 5 out of 5 stars

Chiswick Vodafone is the greatest store ever. Their staff, Sana and Anthony, have been life savers on multiple occasions. I have tried to resolve the issues I encountered at multiple other Vodafone lo... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - London Chiswick

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 352-354 Chiswick High Road, W4 5TA, London, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

312 reviews

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1-star

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5.0

All reviews

(312)

40,694 reviews in the last 12 months

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Rated 5 out of 5 stars

Good service by Leandro

August 18, 2025
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hi Saim,

We appreciate the positive feedback regarding the service you received. We are happy to hear that you had a good experience.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Served by Rhianna.

Served by Rhianna.
Everything was excellent

August 16, 2025
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

We're happy to hear that everything was excellent during your visit and that you enjoyed your experience. We appreciate your lovely feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rhianna and Leo did fantastic job for…

Rhianna and Leo did fantastic job for me .l was completely lost and they calmed me down and put me right. Thank you.

August 16, 2025
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

This is great to hear Angela, thank you for the feedback for Rhianna and Leo!
Vodafone Social Media Team

Rated 5 out of 5 stars

Great help very kind excellent service…

Great help very kind excellent service by subrata

August 9, 2025
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey Alan,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very professional and helpful service

Very professional and helpful service. Thank you Subrata.

August 3, 2025
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey Hiam,

Thanks for the lovely review and fantastic support for Subrata.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service by Leandro!

Leandro was a great assistant. He was very polite and helpful. Provided all the information I needed and organised all my data to my new phone. I was delighted with the service I received

July 16, 2025
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey Fran,

Thanks for the lovely review and fantastic support for Leandro.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service by leo and…

Excellent customer service by leo and his team

July 8, 2025
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey Shirley,
Thanks for the lovely review and fantastic support for leo and team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Absolutely super service by subrara

Absolutely super service by subrara, excellent customer service amazing person

July 4, 2025
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey Margaret,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Subrata was very helpful and I walked…

Subrata was very helpful and I walked out a happy customer with exactly what I was looking for at a better price than expected. Would recommend!

July 2, 2025
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey,

Thanks for the lovely review and fantastic support for Subrata.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We had a great experience with Subrata…

We had a great experience with Subrata and Leandro.

June 23, 2025
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hi Simon. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service from subrata

Amazing service from subrata. He was so helpful. So impressed.

June 16, 2025
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hi Nell,

We're so happy to hear that you received amazing service and found our agent Subrata helpful.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service!

Was looked after Subrata who was incredibly helpful and made upgrading my phone really easy

June 8, 2025
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey James,

Thanks for the lovely review and fantastic support for Subrata.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Everything was smooth and one off the…

Everything was smooth and one off the works really help his name is sheun. He’s absolutely what Vodafone works should strive to be like.

June 6, 2025
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hi Salman, we are pleased to hear about your fantastic recent experience. It's great to hear you had assistance from one of our helpful representatives. Thank you for your 5 star feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Professional

Professional, Precision and Patience to Make possible transfers and best options for business contracts. Thanks to Leo , Chiswick Vodafone!

June 6, 2025
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hi Nicoleta, we are pleased to hear about your fantastic recent experience. It's great to hear Leo was helpful and delivered an excellent service. Thank you for your 5 star feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

I got a great deal for my SIMO plan…

I got a great deal for my SIMO plan with Leandro
Very satisfied

June 3, 2025
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey Julka,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service by Leo

June 3, 2025
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey Richard,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good experience with Nahla in…

Very good experience with Nahla in Vodafone Chiswick Store, many thanks Nahla you’re so friendly and helpful

May 28, 2025
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hi Nigar. Thank you for your review for Nahla. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I’d like to thank Leandro at the…

To Vodafone:
I’d like to thank Leandro at the Vodafone Chiswick store for his excellent service. He helped my whole family set up new contracts and made the entire process easy and stress-free.

Leandro was professional, patient, and clearly knowledgeable. He took the time to understand our needs and found the best options for each of us. His friendly and helpful approach really stood out.

Great experience — he’s a real asset to Vodafone!
Ornela

May 27, 2025
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hi Omela. Thank you for your glowing review for Leandro. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Subrata was great

Subrata was great

May 26, 2025
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Leandro has been very helpful with all my queries highly recommended popping in the store for some tech advice

May 24, 2025
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey Marianne,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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