Vodafone UK - London Chiswick Reviews 

312
TrustScore 5 out of 5

5.0

352-354 Chiswick High Road, W4 5TA London, GB


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Rated 5 out of 5 stars

Anthony was simply amazing! I came to upgrade my phone and my son’s and Anthony managed to find us both an iphone 17 pro max and save us £40/month! He is charming yet professional. Truly great exper... See more

Company replied

Rated 5 out of 5 stars

Anthony was a perfect example of what customer service is suposed to be. He helped my friend find the best phone for her needs and explained everything in detail. He has a great bubbly personality a... See more

Company replied

Rated 5 out of 5 stars

Mohammad was absolutely excellent. He provided amazing customer service from start to finish.. friendly, patient, and genuinely helpful. His knowledge was very clear and thorough, and he explained e... See more

Company replied

Rated 5 out of 5 stars

Chiswick Vodafone is the greatest store ever. Their staff, Sana and Anthony, have been life savers on multiple occasions. I have tried to resolve the issues I encountered at multiple other Vodafone lo... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - London Chiswick

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 352-354 Chiswick High Road, W4 5TA, London, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

312 reviews

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4-star
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1-star

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5.0

All reviews

(312)

40,947 reviews in the last 12 months

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Rated 5 out of 5 stars

Cool customer experience

Subrata was amazinga. Gave him all of sort of hard questions and provided solutions for all of them. Such a nice experience.

May 12, 2024
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hi Daniel,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Subrata helped out a lot with my new…

Subrata helped out a lot with my new phone.

May 5, 2024
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hi Ivanir,

Thank you for this amazing review! We're glad you were able to get the help you needed.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Barzin was helpful with my phone

April 25, 2024
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hi Ernesto,

Thanks for your feedback! We really appreciate the 5 stars.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Subrata was very helpful to set up pat…

Subrata was very helpful to set up pat as you go

April 24, 2024
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hi Angelica M,

Thanks for taking your time to leave this review for Subrata. It's great to hear you've joined us.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Subrata was fantastic!!

Subrata was fantastic!! Very informative and friendly. Listened to our needs and explained all the information throughout the consult. He dealt with our transfer from O2 and Virgin with ease. Cannot fault the service from Subrata.

April 20, 2024
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hi Alex,

Thanks for taking the time to leave a review and feedback for Subrata, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Barzin was highly efficient

Barzin was efficient, effective helpful. Quickly resolved issue. Huge thanks

April 19, 2024
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hi there,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly and helpful

Nahla was incredibly friendly and helpful. She answered all our questions and got us the deal that worked for us

April 6, 2024
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hi Alasdair,

Thank you for reviewing and sharing your feedback for Nahla.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Barzin helped me set up my phone

March 23, 2024
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hi Gaim,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent Service

The service provided in Vodaphone Chiswick was amazing. The worker who served us - Subrata - was incredibly useful making our experience smooth and successful. He offered the best package and made sure we were happy with everything.

March 18, 2024
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hi Gissou. Thank you for your review for Subrata. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Leandro was super helpful and friendly

Leandro was super helpful and friendly. I had a million questions and he answered them all and left me feeling confident!

March 6, 2024
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hi Taruni,

Thanks for taking your time to leave this great feedback for Leandro. If you ever need any further help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Updated phone plan

Updated phone plan, most helpful adviser Subrata who helped me chose the best deal for my purposes.

March 5, 2024
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey Jacqueline,

Thanks for the lovely review and fantastic support for Subrata.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I visited Chiswick Store and have been…

I visited Chiswick Store and have been served by Leandro. I have to say I haven’t received such a great service for a long time. Leandro explained everything to me and even helped to set it up so I was ready to go. He was very professional, polite and friendly at the same time.

March 4, 2024
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey there,

Thanks for letting us know what an amazing job Leondro did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nahla was absolutely fantastic and a…

Nahla was absolutely fantastic and a credit to the Chiswick Team. Fantastic service and very patient, will be buying all my contracts through her. 5 stars 🌟

March 3, 2024
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hi Khurram. Thank you for your review for Nahla. It's always lovely to read such fabulous feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Subrata did a good job

March 1, 2024
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey Darek,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amina was very helpful and she advice…

Amina was very helpful and she advice me for a very good deal.

February 22, 2024
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hi Said,

Thank you for your review and feedback for Amina. It's great to hear your feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Leandro in chiswick was very helpful

Leandro in chiswick was very helpful
And informative

February 21, 2024
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hi Oliver,

Thanks for your review and feedback for Leandro.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 4 out of 5 stars

Got what I needed with minimum fuss.

February 13, 2024
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hi Consumer,

Thanks for sharing this review for our London Chiswick store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team


Rated 5 out of 5 stars

My experience here today at Vodaphone…

My experience here today at Vodaphone has been just first class - Leandro was very accommodating and patient.

February 12, 2024
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hi there

Thanks for taking the time to leave a review and share the experience you had with Leandro. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

The customer service was great

The customer service was great, dealt with Subrata who was very professional and very helpful.

February 10, 2024
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hi Em,

Thank you for this 5 star review! We're so glad you had a great experience with Subrata.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks barzin

February 1, 2024
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey Vasos,

Thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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