I visited Vodafone after moving to the UK and after a few failed attempts at EE. Renee helped me get a number up and running with no problems and was beyond helpful. I can’t recommend enough and alrea... See more
Company replied
Location
Switch location16 St. John's Road, SW11 1PN LONDON, GB
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Renee was super helpful and answered all my questions regarding my new phone and phone plan. Thank you so much!
Company replied
A huge thanks to Aaron, the manager at the Clapham Junction store, for helping me smoothly transition to a new iPhone and switch to Vodafone after 10 years with O2. Aaron was incredibly helpful, walki... See more
Company replied
Josh Assistant Manager at Clapham Junction branch is why stores are still valid. Amazing customer service. Really helpful, patient and sorted through our lost phone and transfer of ownership query tha... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - London Clapham
Written by the company
Contact info
16 St. John's Road, SW11 1PN, LONDON, United Kingdom
4.9
Excellent
187 reviews
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CAS was very helpful and friendly and…
CAS was very helpful and friendly and helped me to set up an account. Would highly recommend
September 8, 2023
Unprompted review
Reply from Vodafone UK - London Clapham
Hey Tam,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
all servise i have from Cas amd Aaron…
all servise i have from Cas amd Aaron are really great
September 1, 2023
Unprompted review
Reply from Vodafone UK - London Clapham
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Arouge helped me and was fantastic
August 29, 2023
Unprompted review
Reply from Vodafone UK - London Clapham
Hey Ursula,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great help from Aaron when I was…
Great help from Aaron when I was struggling
August 25, 2023
Unprompted review
Reply from Vodafone UK - London Clapham
Hey Caroline,
Thanks for the lovely review and fantastic support for Aaron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Cas is so helpful and supportive
Cas is so helpful and supportive! Great service, great attitude, and great deal.
August 25, 2023
Unprompted review
Reply from Vodafone UK - London Clapham
Hi Ran. Thank you for your review for Cas. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had issues with my internet for 2…
I had issues with my internet for 2 weeks and Aaron helped me instantly
August 25, 2023
Unprompted review
Reply from Vodafone UK - London Clapham
Hi. Thank you for your review for Aaron. It's always lovely to read nice feedback for our advisors. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nice guy 😤 was good to me even though I…
Nice guy 😤 was good to me even though I was baked
August 24, 2023
Unprompted review
Reply from Vodafone UK - London Clapham
Hi Mark. Thank you for your review. It's always lovely to read nice feedback for our advisors. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Aaron and Saeed were fantastic
Aaron and Saeed were fantastic. Amazing service. Couldn't have asked for anymore
August 17, 2023
Unprompted review
Reply from Vodafone UK - London Clapham
Hi Rose. Thank you for your review for both Aaron and Saeed. It's always lovely to read fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Arouge was very good at helping me
Arouge was very good at helping me. Sorted out my issue and questions. Any issues I will always travel whatever distance it is for her customer service.
August 7, 2023
Unprompted review
Reply from Vodafone UK - London Clapham
Hi Patrick,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Upgraded my phone and it was made very…
Upgraded my phone and it was made very simple by arouge. Would definitely recommend. Arouge is very polite and made the journey easy for me
July 24, 2023
Unprompted review
Reply from Vodafone UK - London Clapham
Hi Camilla. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good services at all
July 21, 2023
Unprompted review
Reply from Vodafone UK - London Clapham
Hey Benida,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I was lucky because I met a lady who…
I was lucky because I met a lady who name is Zoe who realize I'm paying twice time in my bill instead the £22 pounds what agreed in my contract.
The deserve the best in Vodafone. Amazing help went above and beyond for me and I couldn't be happier now.
July 15, 2023
Unprompted review
Reply from Vodafone UK - London Clapham
Thank you for your review Rosa. It's always good to read such complimentary feedback for one of our team. It's great to see Zoe was able to get everything sorted for you.
Thanks again, The Vodafone Social Media Team
Deris gave me an exceptional customer…
Deris gave me an exceptional customer service. I will defiantly visit Clapham in the near future for any queries.
July 14, 2023
Unprompted review
Reply from Vodafone UK - London Clapham
Hey Zoe,
Thanks for the lovely review and fantastic support for Deris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Amazing service from Zoe
July 14, 2023
Unprompted review
Reply from Vodafone UK - London Clapham
Hey Deris,
Thanks for letting us know what an amazing job Zoe did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Deris
Deris, one of the agents there, made it a breeze compared to all my other experiences!, definitely going to go back to him at the Clapham junction store if I need any help in future!
June 17, 2023
Unprompted review
Reply from Vodafone UK - London Clapham
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
very helpful
June 15, 2023
Unprompted review
Reply from Vodafone UK - London Clapham
Hi Ana,
It's lovely to hear our London Clapham store have been helpful.
Thanks for your support. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Aaron was a great help to me and my…
Aaron was a great help to me and my daughter
June 15, 2023
Unprompted review
Reply from Vodafone UK - London Clapham
Hi Josue,
It's great to hear Aaron helped both of you. Thanks for taking your time to review.
If you ever need any further help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
Brilliant customer service and patience.
June 14, 2023
Unprompted review
Reply from Vodafone UK - London Clapham
Hey there,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Arouge and Derris are the best!
Arouge and Derris are the best!
And the manager Aaron always hands on a supportive best Vodafone Franchise by a mile!
June 14, 2023
Unprompted review
Reply from Vodafone UK - London Clapham
Hey Lorenzo,
Thanks for the lovely review and fantastic support for Arouge, Derris and Aaron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Good job from store staff
June 11, 2023
Unprompted review
Reply from Vodafone UK - London Clapham
Hi there,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
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