Vodafone UK - London Clapham Reviews 

182
TrustScore 5 out of 5

4.9

16 St. John's Road, SW11 1PN LONDON, GB


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Rated 5 out of 5 stars

When I had porting trouble to Vodafone, Maarya, Josh and Alex went out of their way to contact the porting team for me - providing a timeframe and explanation. They also provided a temporary SIM to ge... See more

Company replied

Rated 5 out of 5 stars

A huge thanks to Aaron, the manager at the Clapham Junction store, for helping me smoothly transition to a new iPhone and switch to Vodafone after 10 years with O2. Aaron was incredibly helpful, walki... See more

Company replied

Rated 5 out of 5 stars

Josh Assistant Manager at Clapham Junction branch is why stores are still valid. Amazing customer service. Really helpful, patient and sorted through our lost phone and transfer of ownership query tha... See more

Company replied

Rated 5 out of 5 stars

Hakeem at the Clapham Junction store made everything so easy! I was able to get my credit checked, switch my pay as you go plan to a contract, and get the process for converting my new physical sim ba... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - London Clapham

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 16 St. John's Road, SW11 1PN, LONDON, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

182 reviews

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4.9

All reviews

(182)

40,333 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

lovely customer service

lovely customer service , collected my phone today can’t wait to use it !!

August 7, 2026
Unprompted review
Vodafone UK - London Clapham logo

Reply from Vodafone UK - London Clapham

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good service

Good service. Friendly staff. Good value options.

August 6, 2026
Unprompted review
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Reply from Vodafone UK - London Clapham

Hey Ian,

Thanks for the lovely review and fantastic support. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cas helped me quickly and with such…

Cas helped me quickly and with such kindness! What lovely service.

August 6, 2026
Unprompted review
Vodafone UK - London Clapham logo

Reply from Vodafone UK - London Clapham

Hey Sam,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The agent Josh was very polite and…

The agent Josh was very polite and helpful. He gave me some very valuable advice and recomendation aon how I can get the best value for my money.
Very good customer service.

July 17, 2026
Unprompted review
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Reply from Vodafone UK - London Clapham

Hey Denise,

Thanks for the lovely review and fantastic support for Josh.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Help with the app

July 9, 2026
Unprompted review
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Reply from Vodafone UK - London Clapham

Hey Gelsan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The service in this branch was…

The service in this branch was marvellous, I was helped to pay a bill in store by a gentleman called Josh, he was very helpful and attentive, very pleasant, fixed it in no time at all, would definitely recommend!

July 9, 2026
Unprompted review
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Reply from Vodafone UK - London Clapham

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

When I had porting trouble to Vodafone

When I had porting trouble to Vodafone, Maarya, Josh and Alex went out of their way to contact the porting team for me - providing a timeframe and explanation. They also provided a temporary SIM to get me connected again.

July 8, 2026
Unprompted review
Vodafone UK - London Clapham logo

Reply from Vodafone UK - London Clapham

Hey Barry,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Greatest employee

Maarya is the greatest employee. She answered all my questions with so much knowledge; I thought she was a manager. When you go to Vodafone in Clapham, be sure to ask for her.

June 19, 2026
Unprompted review
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Reply from Vodafone UK - London Clapham

Hey Yasin,

Thanks for the lovely review and fantastic support for Maarya.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Maarya was fantastic

Maarya was fantastic, she was the best, she was cool, she really helped me through my struggles. she was so helpful i hope she’s there EVERYDAY to help EVERYONE. All the other employees were cool too.

June 19, 2026
Unprompted review
Vodafone UK - London Clapham logo

Reply from Vodafone UK - London Clapham

Hey Gaffar,

Thanks for the lovely review and fantastic support for Maarya.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Renee was fabulous!!!

Renee was fabulous!!!! If I could give her 10 stars I would. She was so patient and helpful.

June 14, 2026
Unprompted review
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Reply from Vodafone UK - London Clapham

Hey Emma,

Thanks for the lovely review and fantastic support for Renee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hakeem helped me upgrqde and was so…

Hakeem helped me upgrqde and was so patient

June 13, 2026
Unprompted review
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Reply from Vodafone UK - London Clapham

Hey Carole,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Renee - Northcote Road

Renee was so helpful, explained everything clearly and I’m very happy with the service provided.

June 7, 2026
Unprompted review
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Reply from Vodafone UK - London Clapham

Hey Alexia,

Thanks for the lovely review and fantastic support for Renee.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service from Aaron

Fantastic service from Aaron, very clear and helpful , found a good phone and sim combo for me

May 9, 2026
Unprompted review
Vodafone UK - London Clapham logo

Reply from Vodafone UK - London Clapham

Hey John,

Thanks for the lovely review and fantastic support for Aaron.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Cas was fantastic

Cas was fantastic! Found the best deal for what I needed and very friendly and helpful. Highly recommend!

May 9, 2026
Unprompted review
Vodafone UK - London Clapham logo

Reply from Vodafone UK - London Clapham

Hey Tayla,

Thanks for the lovely review and fantastic support for Cas.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Cas from Vodafone was very professional…

Cas from Vodafone was very professional and helpful. He answered all my questions clearly and made the experience smooth. Thank you for the great service.

May 1, 2026
Unprompted review
Vodafone UK - London Clapham logo

Reply from Vodafone UK - London Clapham

Hey Migena,

Thanks for the lovely review and fantastic support for Cas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Alex and the team were very…

Alex and the team were very accommodating and friendly.

May 1, 2026
Unprompted review
Vodafone UK - London Clapham logo

Reply from Vodafone UK - London Clapham

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service, a very friendly young man, very willing to help.
I liked it very much.

April 15, 2026
Unprompted review
Vodafone UK - London Clapham logo

Reply from Vodafone UK - London Clapham

Hey Fatima,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good

Good. Aaron help me with PUK and give good service

April 14, 2026
Unprompted review
Vodafone UK - London Clapham logo

Reply from Vodafone UK - London Clapham

Hey Zahra,
Thanks for the lovely review and fantastic support for Aaron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Renee was super helpful.

Renee was super helpful, kind and exampled everything well. I am not great with these things and she was very understanding. I would come back to the clapham junction store because of her service.

April 3, 2026
Unprompted review
Vodafone UK - London Clapham logo

Reply from Vodafone UK - London Clapham

Hey Sammi,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Renee.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hakeem was so helpful

April 3, 2026
Unprompted review
Vodafone UK - London Clapham logo

Reply from Vodafone UK - London Clapham

Hey Marivic,

Thanks for the lovely review and fantastic support for Hakeem.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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