I visited Vodafone after moving to the UK and after a few failed attempts at EE. Renee helped me get a number up and running with no problems and was beyond helpful. I can’t recommend enough and alrea... See more
Company replied
Location
Switch location16 St. John's Road, SW11 1PN LONDON, GB
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A huge thanks to Aaron, the manager at the Clapham Junction store, for helping me smoothly transition to a new iPhone and switch to Vodafone after 10 years with O2. Aaron was incredibly helpful, walki... See more
Company replied
Josh Assistant Manager at Clapham Junction branch is why stores are still valid. Amazing customer service. Really helpful, patient and sorted through our lost phone and transfer of ownership query tha... See more
Company replied
Hakeem at the Clapham Junction store made everything so easy! I was able to get my credit checked, switch my pay as you go plan to a contract, and get the process for converting my new physical sim ba... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - London Clapham
Written by the company
Contact info
16 St. John's Road, SW11 1PN, LONDON, United Kingdom
4.9
Excellent
186 reviews
Asks customers to review
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Hakeem was nice and kind and was very…
Hakeem was nice and kind and was very patient throughout the entire journey
December 5, 2025
Unprompted review
Reply from Vodafone UK - London Clapham
Hey M Williams,
Thanks for the lovely review and fantastic support for Hakeem.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Aaron in Clapham was amazing
Aaron in Clapham was amazing, although I am an EE customer he didn't send me away, helped me with my issue and offered me great deals. I will be back in the future when my plan finishes
December 5, 2025
Unprompted review
Reply from Vodafone UK - London Clapham
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
The staff is welcoming and helpful
The staff is welcoming and helpful, always taking the time to understand what you need. They make sure you get a deal that’s truly value for money, without any pressure.
December 1, 2025
Unprompted review
Reply from Vodafone UK - London Clapham
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I would like to give a big thank you to…
I would like to give a big thank you to Hakim. He is truly helped me and made the whole process easy and smooth.
His customer service was excellent — patient, friendly, and very professional.
He listened carefully, solved my issue quickly, and made sure everything was clear.
December 1, 2025
Unprompted review
Reply from Vodafone UK - London Clapham
Hi Yonis,
Thank you so much for your wonderful review and the amazing support you’ve shown for Hakim—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Truly Helpful and Friendly Staff
Friendly, knowledgeable and very supportive staff. My line setup was completely smooth. Thank you to the whole team!
November 26, 2025
Unprompted review
Reply from Vodafone UK - London Clapham
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Efficient and helpful :)
Maarya was incredibly helpful in terms of catering to my specific needs - the entire team seemed to pitch in to help out as much as they could, and ended up getting me an amazing deal. Truly brightened my day with their enthusiasm and willingness to help out!
November 26, 2025
Unprompted review
Reply from Vodafone UK - London Clapham
Hey Masa,
Thanks for the lovely review and fantastic support for Maarya and team.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Lost sim and Hakeem was so helpful and…
Lost sim and Hakeem was so helpful and kind
November 25, 2025
Unprompted review
Reply from Vodafone UK - London Clapham
Hey Abdi,
Thanks for the lovely review and fantastic support for Hakeem.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Hakeem really has been helpful
November 19, 2025
Unprompted review
Reply from Vodafone UK - London Clapham
Hi, We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
whole team at clapham were really…
whole team at clapham were really helpful. made my buying experience very easy and not stressful at all.
November 19, 2025
Unprompted review
Reply from Vodafone UK - London Clapham
We're happy to hear that the team at the Clapham Store provided such helpful support.
Thank you for your review,
Vodafone Social Media Team
Great service
Great service, really useful advice and a new contract sorted with Maarya
November 8, 2025
Unprompted review
Reply from Vodafone UK - London Clapham
Hi. We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Made very welcome by Josh
Made very welcome by Josh, who addressed a problem with our SIM quickly and (hopefully) satisfactorily. Gave us details of a potential new home broadband set up we may go for, helped with accessing 5G on our iPhones, excellent service all round.
October 17, 2025
Unprompted review
Reply from Vodafone UK - London Clapham
Hi. We're happy to hear that you were made very welcome and received excellent support. We appreciate you taking the time to leave us this lovely review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Super straightforward and quick
Super straightforward and quick. Great service. Thank you Maarya!
October 12, 2025
Unprompted review
Reply from Vodafone UK - London Clapham
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Josh gave us an amazing experience
Josh gave us an amazing experience. He was very attentive, answered all our questions and found us a great product. We will definitely be returning to the store if Josh is working.
October 12, 2025
Unprompted review
Reply from Vodafone UK - London Clapham
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - London Clapham
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Greg was great and really helpful with…
Greg was great and really helpful with getting my sim working
September 13, 2025
Unprompted review
Reply from Vodafone UK - London Clapham
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
I had a great experience
I had a great experience at the Vodafone store in Clapham. The staff were friendly, knowledgeable, and really went out of their way to help me. I came in with a few questions about upgrading my phone and switching to a new plan, and everything was explained clearly and professionally.
They didn’t try to upsell me or rush me out the door – instead, they took the time to make sure I understood all my options and got the best deal for my needs. The whole process was smooth and stress-free.
Big thanks to the team at Vodafone Clapham – top-notch customer service. Highly recommend stopping by if you need anything mobile-related
September 13, 2025
Unprompted review
Reply from Vodafone UK - London Clapham
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Excellent service
Excellent service! Helped me out a treat! Thanks Josh!
September 9, 2025
Unprompted review
Reply from Vodafone UK - London Clapham
We're so happy to hear that you received excellent support and assistance from our agent Josh.
Thanks,
Vodafone Social Media Team
Josh was great and helped me lower my…
Josh was great and helped me lower my bill. Everyone in the branch was friendly and helpful!
September 9, 2025
Unprompted review
Reply from Vodafone UK - London Clapham
We're happy that you had a positive experience in store. If you do ever need anything, please contact our Social Media Team via Facebook or Instagram.
Many thanks,
Vodafone Social Media Team
Hakeem guy was amazing
September 9, 2025
Unprompted review
Reply from Vodafone UK - London Clapham
Thanks for your review,
Vodafone Social Media Team
Hakeem helped me very much
August 29, 2025
Unprompted review
Reply from Vodafone UK - London Clapham
Hey there,
Thanks for the lovely review and fantastic support for Hakeem.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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