Vodafone UK - London Clapham Reviews 

184
TrustScore 5 out of 5

4.9

16 St. John's Road, SW11 1PN LONDON, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

When I had porting trouble to Vodafone, Maarya, Josh and Alex went out of their way to contact the porting team for me - providing a timeframe and explanation. They also provided a temporary SIM to ge... See more

Company replied

Rated 5 out of 5 stars

A huge thanks to Aaron, the manager at the Clapham Junction store, for helping me smoothly transition to a new iPhone and switch to Vodafone after 10 years with O2. Aaron was incredibly helpful, walki... See more

Company replied

Rated 5 out of 5 stars

Josh Assistant Manager at Clapham Junction branch is why stores are still valid. Amazing customer service. Really helpful, patient and sorted through our lost phone and transfer of ownership query tha... See more

Company replied

Rated 5 out of 5 stars

Hakeem at the Clapham Junction store made everything so easy! I was able to get my credit checked, switch my pay as you go plan to a contract, and get the process for converting my new physical sim ba... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - London Clapham

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 16 St. John's Road, SW11 1PN, LONDON, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

184 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(184)

39,826 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hakeem was so helpful

April 3, 2026
Unprompted review
Vodafone UK - London Clapham logo

Reply from Vodafone UK - London Clapham

Hey Marivic,

Thanks for the lovely review and fantastic support for Hakeem.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Exception quality !

Exception quality !! Fanastic!!!

March 21, 2026
Unprompted review
Vodafone UK - London Clapham logo

Reply from Vodafone UK - London Clapham

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I’ve been coming here for years and…

I’ve been coming here for years and been served by CAS He’s been always a brilliant VERY MUCH DEVOTED TO HIS WORKand the service has been fantastic..

March 17, 2026
Unprompted review
Vodafone UK - London Clapham logo

Reply from Vodafone UK - London Clapham

Hey,

Thanks for the lovely review and fantastic support for CAS.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Josh in Vodafone Clapham junction was…

Josh in Vodafone Clapham junction was so so amazing. Took so much time to help me get the perfect deal and was so friendly and knowledgeable. Josh is a credit to Vodafone!!

March 8, 2026
Unprompted review
Vodafone UK - London Clapham logo

Reply from Vodafone UK - London Clapham

Hey Tegan,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lovely guy

Lovely guy, really helpful, good to chat about cricket!

March 7, 2026
Unprompted review
Vodafone UK - London Clapham logo

Reply from Vodafone UK - London Clapham

Hey Milo,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hakeem was very good

Hakeem was very good, kind and patient and explained everything amazingly, gave me the best deal while others tried to give me what they wanted

March 7, 2026
Unprompted review
Vodafone UK - London Clapham logo

Reply from Vodafone UK - London Clapham

Hey Saeed,

Thanks for the lovely review and fantastic support for Hakeem.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Marraya was the most wonderful patient…

Marraya was the most wonderful patient helper - she got me through all my issues with calm reassurance .. just what I needed !!

February 28, 2026
Unprompted review
Vodafone UK - London Clapham logo

Reply from Vodafone UK - London Clapham

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hakeém helped with my e-sim

February 24, 2026
Unprompted review
Vodafone UK - London Clapham logo

Reply from Vodafone UK - London Clapham

Hey Lou,

Thanks for the lovely review and fantastic support for Hakeém.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Josh from the Clapham branch is an…

Josh from the Clapham branch is an absolute legend. So professional, knows exactly what he is doing, finds a solution for everything and sticks to the promises he makes. Thank you Josh!

February 12, 2026
Unprompted review
Vodafone UK - London Clapham logo

Reply from Vodafone UK - London Clapham

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hakeem was so kind and helpful

February 10, 2026
Unprompted review
Vodafone UK - London Clapham logo

Reply from Vodafone UK - London Clapham

Hey Andrea,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience

Hello, i had a problem with my Sim card for 3 weeks! I literally speak thru the phone with 5 people and they did nothing but bad but Josh from Vodafone here in Clapham he is literally the best i came here a lot and he is the only one that really took care of my problem and tried everything that he could to help me solve the problem. And when i’m saying everything i mean it. He is the best and he deserve a raise! Thank you once again Josh !

February 5, 2026
Unprompted review
Vodafone UK - London Clapham logo

Reply from Vodafone UK - London Clapham

Hey Cosmin,

Thanks for the lovely review and fantastic support for Josh.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great attention and knowledge of…

Great attention and knowledge of products - I would definitely recommend Cas - thank you so much for your help

January 9, 2026
Unprompted review
Vodafone UK - London Clapham logo

Reply from Vodafone UK - London Clapham

Hey Sally ,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Cas .

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hakeém helped me greatly

January 9, 2026
Unprompted review
Vodafone UK - London Clapham logo

Reply from Vodafone UK - London Clapham

Hey Alphonse,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The best service

The gentle man at Vodafone .(Josh at the Clapham Junction branch was very keen on making sure he went above and beyond to make my experience extremely pleasant. Keep it up team Clapham Junction.

January 8, 2026
Unprompted review
Vodafone UK - London Clapham logo

Reply from Vodafone UK - London Clapham

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

5 star

5 star. Great customer service by maarya

January 7, 2026
Unprompted review
Vodafone UK - London Clapham logo

Reply from Vodafone UK - London Clapham

Hey Samuel,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Maarya was excellent !

December 24, 2025
Unprompted review
Vodafone UK - London Clapham logo

Reply from Vodafone UK - London Clapham

Hey Eleonora,

Thanks for the lovely review and fantastic support for Maarya.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hakeem is ever so helpful

Hakeem is ever so helpful

December 20, 2025
Unprompted review
Vodafone UK - London Clapham logo

Reply from Vodafone UK - London Clapham

Hey Derrick,

Thanks for the lovely review and fantastic support for Hakeem.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hakeem was nice and patient throughout…

Hakeem was nice and patient throughout the entire journey

December 5, 2025
Unprompted review
Vodafone UK - London Clapham logo

Reply from Vodafone UK - London Clapham

Hey Maxine,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hakeem was nice and kind and was very…

Hakeem was nice and kind and was very patient throughout the entire journey

December 5, 2025
Unprompted review
Vodafone UK - London Clapham logo

Reply from Vodafone UK - London Clapham

Hey M Williams,

Thanks for the lovely review and fantastic support for Hakeem.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aaron in Clapham was amazing

Aaron in Clapham was amazing, although I am an EE customer he didn't send me away, helped me with my issue and offered me great deals. I will be back in the future when my plan finishes

December 5, 2025
Unprompted review
Vodafone UK - London Clapham logo

Reply from Vodafone UK - London Clapham

Hey there,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look