I visited Vodafone after moving to the UK and after a few failed attempts at EE. Renee helped me get a number up and running with no problems and was beyond helpful. I can’t recommend enough and alrea... See more
Company replied
Location
Switch location16 St. John's Road, SW11 1PN LONDON, GB
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A huge thanks to Aaron, the manager at the Clapham Junction store, for helping me smoothly transition to a new iPhone and switch to Vodafone after 10 years with O2. Aaron was incredibly helpful, walki... See more
Company replied
Josh Assistant Manager at Clapham Junction branch is why stores are still valid. Amazing customer service. Really helpful, patient and sorted through our lost phone and transfer of ownership query tha... See more
Company replied
Hakeem at the Clapham Junction store made everything so easy! I was able to get my credit checked, switch my pay as you go plan to a contract, and get the process for converting my new physical sim ba... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - London Clapham
Written by the company
Contact info
16 St. John's Road, SW11 1PN, LONDON, United Kingdom
4.9
Excellent
186 reviews
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Amazingly helpful!
Amazingly helpful! Cas was great and explained all the options and helped find the best renewal plan for me. Much better experience than calling!
August 15, 2025
Unprompted review
Reply from Vodafone UK - London Clapham
Hey Kishan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Pay as you go to Contract conversion
Hakeem at the Clapham Junction store made everything so easy! I was able to get my credit checked, switch my pay as you go plan to a contract, and get the process for converting my new physical sim back into an eSIM covered in about fifteen minutes. He made me feel welcome and was knowledgeable, professional, and got the job done quickly.
August 13, 2025
Unprompted review
Reply from Vodafone UK - London Clapham
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - London Clapham
Hey Saville,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Josh was such an incredible help
Josh was such an incredible help, I’m coming back to this location just to work with Josh. Fantastic personality and very helpful. Thank you Josh!
July 23, 2025
Unprompted review
Reply from Vodafone UK - London Clapham
Hey Brittany,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hakeem helped me so much
Hakeem helped me so much, if you ever need help with your phone Hakeem will help you.
July 9, 2025
Unprompted review
Reply from Vodafone UK - London Clapham
Hey Maud,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hakeem was so wonderful
Hakeem was so wonderful and helpful a very kind person who was so patient.
July 9, 2025
Unprompted review
Reply from Vodafone UK - London Clapham
Hey Joseph,
Thanks for the lovely review and fantastic support for Hakeem.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Josh was great and so helpful
Josh was great and so helpful! I had such a great experience and would recommend this Vodafone branch.
June 16, 2025
Unprompted review
Reply from Vodafone UK - London Clapham
Hi Lily,
We're happy to hear that you had such a positive experience! It's great to know that our agent Josh was helpful.
Thanks,
Vodafone Social Media Team
Hakeem was very helpful
Hakeem was very helpful with guiding us through our questions and made our process of navigating phone plans in another country very smooth
June 10, 2025
Unprompted review
Reply from Vodafone UK - London Clapham
Hi Asil.
Thank you for taking the time to share your positive experience.
Vodafone Social Media Team
Reply from Vodafone UK - London Clapham
We are so glad to hear you had a positive experience with our team.
Thanks,
Vodafone Social Media Team
Josh who helped us was really nice and…
Josh who helped us was really nice and helpful giving us key information we needed and most of all made us feel welcome with a nice conversation
June 6, 2025
Unprompted review
Reply from Vodafone UK - London Clapham
Hi Rayyan, we are pleased to hear about your fantastic experience. It's great to hear Josh was helpful and delivered an excellent service. Thank you for your 5 star feedback.
Thanks,
Vodafone Social Media Team
Josh was very supportive and shared…
Josh was very supportive and shared lots of information about contracts and was helpful in regards to helping us find deals that worked for us.
June 6, 2025
Unprompted review
Reply from Vodafone UK - London Clapham
Hi Amina, we are pleased to hear about your fantastic experience. It's great to hear Josh was helpful, found the best deals for you and delivered an excellent service. Thank you for your 5 star feedback.
Thanks,
Vodafone Social Media Team
Josh is absolutely wonderful!!
Josh is absolutely wonderful!!! So helpful, professional, answered questions easily...what a fantastic experience.
June 4, 2025
Unprompted review
Reply from Vodafone UK - London Clapham
Hey Julia ,
Thanks for the lovely review and fantastic support for Josh .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - London Clapham
Hi Nash. Thank you for your review for Hakeem. It's always lovely to read fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hakeem was great
Hakeem was great - managed ro sort out an ongoing issue with 10mins. Great customer service!
May 28, 2025
Unprompted review
Reply from Vodafone UK - London Clapham
Hi Sony. Thank you for your review for Hakeem. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Maarya at Vodafone on northcote road…
Maarya at Vodafone on northcote road was the best. Thank you for the best deals and the Friendly service
May 25, 2025
Unprompted review
Reply from Vodafone UK - London Clapham
Hey Cara,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very knowledgeable on products…
Very knowledgeable on products available. Great solutions provided.
May 11, 2025
Unprompted review
Reply from Vodafone UK - London Clapham
Hey Dimitri,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing customer service by Cas
Amazing customer service by Cas. Helped me get the best plan, great communication and explained everything expertly. Recommend!
May 9, 2025
Unprompted review
Reply from Vodafone UK - London Clapham
Hey Meg,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Maarya - flawless
Maarya! Best Vodafone person ever! And I wrote that bit in a hurry, so just wanted to add, now I have a bit more time, why she was the best.
She was patient, helpful, fun, on the customer’s side and clearly liked working where she is in the Clapham branch. She even helped me rush through the last bit as she knew I had to go.
Really excellent customer service, which makes me like the brand a good deal more!
May 8, 2025
Unprompted review
Reply from Vodafone UK - London Clapham
Hey Charlie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Alex was amazing great service an…
Alex was amazing great service an absolute pleasure being served by him I will 100% return to Alex in Clapham store
May 6, 2025
Unprompted review
Reply from Vodafone UK - London Clapham
Hey,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hakeem was extraordinarily helpful
Hakeem was extraordinarily helpful - quick, knowledgable and solved my problem straight away.
April 21, 2025
Unprompted review
Reply from Vodafone UK - London Clapham
Hey there,
Thanks for the lovely review and fantastic support for Hakeem.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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