I visited Vodafone after moving to the UK and after a few failed attempts at EE. Renee helped me get a number up and running with no problems and was beyond helpful. I can’t recommend enough and alrea... See more
Company replied
Location
Switch location16 St. John's Road, SW11 1PN LONDON, GB
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A huge thanks to Aaron, the manager at the Clapham Junction store, for helping me smoothly transition to a new iPhone and switch to Vodafone after 10 years with O2. Aaron was incredibly helpful, walki... See more
Company replied
Josh Assistant Manager at Clapham Junction branch is why stores are still valid. Amazing customer service. Really helpful, patient and sorted through our lost phone and transfer of ownership query tha... See more
Company replied
Hakeem at the Clapham Junction store made everything so easy! I was able to get my credit checked, switch my pay as you go plan to a contract, and get the process for converting my new physical sim ba... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - London Clapham
Written by the company
Contact info
16 St. John's Road, SW11 1PN, LONDON, United Kingdom
4.9
Excellent
186 reviews
Asks customers to review
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Hakeem was so amazing when he dealt…
Hakeem was so amazing when he dealt with me. So patient and caring and understanding, I hope you keep him for as long as possible and I hope he can progress himself through the company
May 3, 2025
Unprompted review
Reply from Vodafone UK - London Clapham
Hey Hammed,
Thanks for the lovely review and fantastic support for Hakeem.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very good service staff all very helpful
Very good service staff all very helpful
May 1, 2025
Unprompted review
Reply from Vodafone UK - London Clapham
Hey Charlotte,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Good service and friendly.
April 26, 2025
Unprompted review
Reply from Vodafone UK - London Clapham
Hey Aastha,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - London Clapham
Hey Sanjay,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Josh,
Josh,
Has been a God send today. I’m so grateful for his professionalism and knowledge - super nice and friendly.
He is a great asset to your company.
April 6, 2025
Unprompted review
Reply from Vodafone UK - London Clapham
Hey Graham,
This is fantastic to hear! We really appreciate the feedback. We are delighted to hear Josh has been able to sort things out for you.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - London Clapham
Hi Tom,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Very helpful service from Cas
Very helpful service from Cas.
Very professional and efficient.
March 15, 2025
Unprompted review
Reply from Vodafone UK - London Clapham
Hi Manon,
Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Josh Assistant Manager at Clapham…
Josh Assistant Manager at Clapham Junction branch is why stores are still valid. Amazing customer service. Really helpful, patient and sorted through our lost phone and transfer of ownership query that couldn't be handled online/chat bot...
March 9, 2025
Unprompted review
Reply from Vodafone UK - London Clapham
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Had Isabella help me out with new phone…
Had Isabella help me out with new phone contract. She made it an easy and painless process. Very much grateful for the help.
February 26, 2025
Unprompted review
Reply from Vodafone UK - London Clapham
Hello, Ryan,
It's great to hear about the positive experience which you had with Isabella. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Painless sim and plan purchase
Painless sim and plan purchase. Aaron and Isabella were phenomenal!
February 15, 2025
Unprompted review
Reply from Vodafone UK - London Clapham
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Informative & friendly
Informative & friendly. Great service. Thank You 🙏
February 14, 2025
Unprompted review
Reply from Vodafone UK - London Clapham
What super feedback, Jane! Thanks for taking the time to let us know. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Super helpful and bubbly
Super helpful and bubbly! Very happy with the service provided!
February 11, 2025
Unprompted review
Reply from Vodafone UK - London Clapham
Hi Lottie. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had an amazing experience with Cas
I had an amazing experience with Cas! His customer service was exceptional—he explained everything clearly and offered a fantastic deal. Highly recommend!
February 11, 2025
Unprompted review
Reply from Vodafone UK - London Clapham
Hi Aly. Thank you for your review for Cas. It's always lovely to read such brill feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent experience
Excellent experience! We've been customers for several years and always stop by to review our mobile contracts. The in-store offers are better than those online, and the service is excellent. Hakeem provided outstanding assistance—he is highly knowledgeable and helped us find the right tariff with in-store discounts. We left with a better contract and lower costs.
February 11, 2025
Unprompted review
Reply from Vodafone UK - London Clapham
Hi Oliver. Thank you for your review for Hakeem. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent Service with Cas at the Clapham Branch of Vodafone’
Popped into the Clapham branch as I had a small issue with my phone and Cas and the team welcomed me in to help me sort out my issue. Cas invited me to sit down to look at my contract, including those of my 2 teenage sons and see how he could improve them for me. His manner, approach & customer service was 100% and I will not hesitate not only to recommend this store but definitely always come back to him for any questions & issues I have.
This is what customer service should always be like - seriously impressed!
January 23, 2025
Unprompted review
Reply from Vodafone UK - London Clapham
Hi Maja,
Thank you for taking the time to review your recent experience. It's great to hear your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Josh was very helpful
Josh was very helpful . He made sure I got the best deal possible, saved me money and helped me transfer my phone information across
January 9, 2025
Unprompted review
Reply from Vodafone UK - London Clapham
Hi Muqtar,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service
January 2, 2025
Unprompted review
Reply from Vodafone UK - London Clapham
Hey Francesca,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Helpful gentlemen in the store
January 2, 2025
Unprompted review
Reply from Vodafone UK - London Clapham
Hey Thelma,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - London Clapham
Hi Gninion. Thank you for your review for Hakeem. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Josh was absolutely brilliant
Josh was absolutely brilliant! He was able to resolve the issues I had very quickly and was able communicate why it was happening. He went above and beyond to resolve these issues quickly and he provided exemplary customer service!!!!! It’s made switching to Vodafone a great experience!!!
December 11, 2024
Unprompted review
Reply from Vodafone UK - London Clapham
Hi Em,
Thank you for taking the time to review and sharing this great feedback for Josh.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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