I was assisted by store manager Assam and Neha. Great and fast service, straightforward transaction. I was even offered a discounted price from my original plan, which hopefully would be the best opti... See more
Company replied
Unit 23a , Ealing Broadway Centre, W5 5JY London, GB
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I was assisted by store manager Assam and Neha. Great and fast service, straightforward transaction. I was even offered a discounted price from my original plan, which hopefully would be the best opti... See more
Company replied
Went into shop to untangle 3 accounts in the family decades old. Met Nahirika who understood issue, was able to sort out in way I understood and then found me a deal paying less! She was very patient... See more
Company replied
Just want to say how unbelievably helpful Khalid was at Vodafone store in Ealing.. he sorted and explained everything out and helped set up my new broadband and phone account, moving it from Sky to V... See more
Company replied
This was our 1st choice, but they were busy. We tried the other providers with massive disappointment! Aasam helped us and was super friendly, knowledgeable, helpful, and our process getting an esim... See more
Company replied
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Unit 23a , Ealing Broadway Centre, W5 5JY, London, United Kingdom
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Neha in the Ealing store was amazing! She went above and beyond to make sure I am happy with my new phone!

Reply from Vodafone UK - London Ealing Broadway Centre
I have visited Ealing branch and was served by Assistant Manager Patryk. He was very helpful experienced. Highly recommending this store.

Reply from Vodafone UK - London Ealing Broadway Centre
I have visited Ealing branch and was served by Patryk. Very professional and fantastic service.

Reply from Vodafone UK - London Ealing Broadway Centre
I needed help with internet as my data run out. Staff member was very helpful and resolved my problem very efficiently.
Great store! Thank you

Reply from Vodafone UK - London Ealing Broadway Centre
Going into the store was really quick and easy. Abdullah was fantastic and so helpful. I would really recommend Vodafone on him alone. Amazing service

Reply from Vodafone UK - London Ealing Broadway Centre
Brilliant customer service by Monika in Ealing

Reply from Vodafone UK - London Ealing Broadway Centre
Very good service by Monika in Ealing
Helped me with upgrade

Reply from Vodafone UK - London Ealing Broadway Centre
I feel the need to say how amazing Ashlee at the Ealing Broadway branch is. After having had a truly disastrous experience trying to order two SIM cards with Carphone Warehouse where I was let down by them more than 5 days after placing my order and having had to spend 2.5hrs on the phone to their customer service team which still didn’t resolve the issue, I decided to go into the Vodafone branch in Ealing Broadway where Ashlee was an absolute dream. She sorted out a good contract for me in under 20mins and saved me from from having a birthday gift disaster for my daughter. Thank you so much!!!

Reply from Vodafone UK - London Ealing Broadway Centre
Definitely Ashlee is a star ⭐️ star ⭐️

Reply from Vodafone UK - London Ealing Broadway Centre
Imran gave us great customer service.
He was very helpful and professional.
Thank you

Reply from Vodafone UK - London Ealing Broadway Centre
Ashlee the staff member was very professional and helpful.

Reply from Vodafone UK - London Ealing Broadway Centre
Ashlee was fantastic. I’m very very happy cor the received asistence

Reply from Vodafone UK - London Ealing Broadway Centre
I am very satisfied with the customer service:)!!

Reply from Vodafone UK - London Ealing Broadway Centre
A lot of assistance to fix everything like transfer of my Spotify

Reply from Vodafone UK - London Ealing Broadway Centre
I recently purchased a phone from Patrick, a representative of Vodafone, and I must commend his exemplary service. Patrick proved to be incredibly helpful throughout the entire process, demonstrating a combination of both expertise and attentiveness. His in-depth knowledge of the available options ensured that I made an informed decision, and his customer-centric approach left me highly satisfied. If you're looking for a trustworthy associate at Vodafone, I wholeheartedly recommend seeking assistance from Patrick.

Reply from Vodafone UK - London Ealing Broadway Centre
Monika from EALING was very helpfull
She is very friendly open person
Did upgrade for me
I am very happy with my new device

Reply from Vodafone UK - London Ealing Broadway Centre
Patryk, Assistant Manager at Ealing Broadway, gave exemplary service and help. Thank you.

Reply from Vodafone UK - London Ealing Broadway Centre
Ealing Broadway branch . Abdullah very helpful and friendly .

Reply from Vodafone UK - London Ealing Broadway Centre
I have visited Ealing branch, the staff was very helpfull and knowledgeable. Highly recommending this store.

Reply from Vodafone UK - London Ealing Broadway Centre
Patryk was absolutely delightful, super helpful and informative. We felt as though he was able to guide us through everything in a way we were left in complete understanding of what we were purchasing. He went the extra mile to look at various options for us to guarantee our satisfaction. Great service and keep it up!

Reply from Vodafone UK - London Ealing Broadway Centre
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