We were helped by Nuel who was very professional and kind in helping us get a new phone and line.
Company replied
Location
Switch location109 Lower Marsh, SE1 7AB London, GB
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Jay and Karina , Who speaks Spanish, where extremely claro explaining things that older People like me find difficult tô understand. They exceeded their normal office house helping me. The Office is n... See more
Company replied
Nuel helped me set up my account and solve some other issues and the customer service was outstanding. Extremely nice, polite and always willing to help solve any doubts that I had, regardless of thei... See more
Company replied
I am very thankful to staff of Vodafone Lower marsh about his service because I am very disappointed from Vodafone previous branch my bank card declined than I will come here he fix my problem and I a... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - London Lower Marsh
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
109 Lower Marsh, SE1 7AB, London, United Kingdom
4.9
Excellent
340 reviews
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Great service today from the Waterloo…
Great service today from the Waterloo team today, I popped in to discuss my broadband with them and they gave me some great deals and a great service
April 29, 2024
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hi Anthony,
We're delighted you had such a positive experience in store, thank you for your review!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Great service
Friendly and professional service from Josh! Provided details on the options available for an upgrade and answered all questions!
April 24, 2024
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hi Sinead,
We really appreciate you taking the time to share a review about your experience with Josh. It's great that you received such great service.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
I am very thankful to staff of Vodafone…
I am very thankful to staff of Vodafone Lower marsh about his service because I am very disappointed from Vodafone previous branch my bank card declined than I will come here he fix my problem and I am very happy now. I am ver thankful to the persons Jay ,Nuel and Karina. Now I use Vodafone in future and ask my all friends use Vodafone due to his customer service.❤️🩹
April 23, 2024
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hi Masood,
Thank you for your review. It's great to hear about your recent experience and feedback for this store.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Amazing service from Karina
Amazing service from Karina, she was very kind and helpful.
She helped me to get a new contract for my mum.
Thank you
April 22, 2024
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hi Eduardo. Thank you for your review for Karina. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mikela was fantastic and super helpful
Mikela was fantastic and super helpful
April 20, 2024
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hi Tom,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
The staff and the manager was really…
The staff and the manager was really helpful
March 30, 2024
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hi Stephen,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Excellent!
I was greeted straight away on entry. Bo, the manager who helped me, was super helpful, very clear in explaining everything and gave me a great deal. What can be a stressful experience was a very pleasant one indeed.
March 14, 2024
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hi Beth,
Thank you for your feedback. We really appreciate you taking the time to share your positive comments with us! We're so happy you had such a great experience with Bo.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - London Lower Marsh
Thanks for the brilliant feedback, Wei-Lun Lin! It's really appreciated.
Vodafone Social Media Team
Really good service
I had some issues with my account, and that made it really hard to do what I wanted, but I was helped to sort it out, so I could do everything I came in for. The guys were really helpful and patient.
March 9, 2024
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hi there,
We love to hear this! Thanks for taking the time to share this positive feedback with us. We're so glad you had a great experience and managed to get the help you needed.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Amazing store
Amazing store, really friendly staff and quick to solve your problems with a smiley face!
Best store manager Bo!
February 28, 2024
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hi Ariana,
Thanks for your feedback! We're so glad you've had good experience in store with Bo.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Mikela was a very friendly staff that…
Mikela was a very friendly staff that helped me. A very friendly team that provided me support in getting a new sim card and chatting about all things London and travel as a visitor. Cheers from Vanuatu 🇻🇺🥰👏
February 26, 2024
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hi Adela,
It's great to hear about your recent experience. Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I went to Vodafone Lower Marsh for a…
I went to Vodafone Lower Marsh for a sim replacement and Karina and Bo gave me good deal for sim. I am very happy with the service.
February 20, 2024
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Thanks for your awesome feedback for Karina and Bo, I'm glad to see they could find you a great deal.
Thanks, The Vodafone Social Media team
Mr Bohur was so friendly and helped me…
Mr Bohur was so friendly and helped me a lot. I had an amazing experience.
February 6, 2024
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hey Merve,
Thanks for reviewing and sharing your feedback for Mr Bohur.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Nuel was really helpful in giving me a…
Nuel was really helpful in giving me a great deal. His colleague Josh was also nice
February 5, 2024
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hi Ali,
Thanks for your review and feedback for Nuel.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I came in to see about a deal because…
I came in to see about a deal because my phone was playing up. Neul was very welcoming and friendly. We looked at different comption, which works better for me. I ending up getting the Google pick 78 which is a great phone and I can't wait to start using it.
February 5, 2024
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hi Akil,
Thanks for taking the time to review and share this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I came in to update my date plan
I came in to update my date plan, and Nuel was very welcoming and friendly. He helped me get the best deal which was unlimited date at 150GB at £23 which is less than what I was playing monthly.
February 5, 2024
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hey,
Thank you for your review and the 5 stars Gayan!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Bohur & Nuel were very helpful and…
Bohur & Nuel were very helpful and informed on all the packages they were selling to me and my nephew. Great sales people
February 3, 2024
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hi. Thank you for your review for Bohur and Nuel. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Superb service and care from Josh and…
Superb service and care from Josh and other staff
January 29, 2024
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hi Michael,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
very grate service
January 22, 2024
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hi Muhammad,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
The manager Bo is extremely kind and…
The manager Bo is extremely kind and patient. Excellent customer service and highly recommend !
January 13, 2024
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hey,
Thanks for the lovely review and fantastic support for Bo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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