We were helped by Nuel who was very professional and kind in helping us get a new phone and line.
Company replied
Location
Switch location109 Lower Marsh, SE1 7AB London, GB
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See what reviewers are saying
Jay and Karina , Who speaks Spanish, where extremely claro explaining things that older People like me find difficult tô understand. They exceeded their normal office house helping me. The Office is n... See more
Company replied
Nuel helped me set up my account and solve some other issues and the customer service was outstanding. Extremely nice, polite and always willing to help solve any doubts that I had, regardless of thei... See more
Company replied
I am very thankful to staff of Vodafone Lower marsh about his service because I am very disappointed from Vodafone previous branch my bank card declined than I will come here he fix my problem and I a... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - London Lower Marsh
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
109 Lower Marsh, SE1 7AB, London, United Kingdom
4.9
Excellent
340 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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We were helped by Nuel who was very…
We were helped by Nuel who was very professional and kind in helping us get a new phone and line.
August 7, 2026
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came in store for a sim service is…
Came in store for a sim service is brilliant out standing thank you so much ❤️
July 16, 2026
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hey Dawn,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful and friendly staff
June 30, 2026
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hey Stephen,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Sarah and Madeleine are legends!
Thank you so much to Sarah and Madeleine who worked their magic on my faulty SIM - didn’t think I’d ever be able to get my number back! Absolutely lovely girls so cheerful and helpful, you made my day, thank you xxx
June 10, 2026
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hey Thompson,
Thanks for the lovely review and fantastic support for Sarah and Madeleine.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - London Lower Marsh
Hey Siia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team.
Nuel was really lovely and helpful
Nuel was really lovely and helpful! He explained all my options clearly and helped me migrate to a contract seamlessly. Glad I came in!
May 7, 2026
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hey Wema,
Thanks for the lovely review and the fantastic support you’ve shown for Nuel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lucas was amazing !!
April 28, 2026
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hey Mehdi,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lucas was very helpful with my sim…
Lucas was very helpful with my sim upgrade and gave me a great deal
April 27, 2026
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hey Lina,
Thanks for the lovely review and fantastic support for Lucas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service the two staff…
Excellent service the two staff members, Maddie and Lucas, have solved a problem that about 6 people before failed to solve, staff very polite and patient and I salute them the shop itself is well equipped and well organised and thank you Lower Marsh store 👍
April 8, 2026
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hey Eric,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Good service in store today than you
Good service in store today than you
March 28, 2026
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Nuel and Jay were both really helpful
March 27, 2026
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hey Imogen,
Thanks for the lovely review and fantastic support for Nuel and Jay
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came in for asim deal
Came in for asim deal, jay has helped me with selecting a great package. Im happy with everything
March 26, 2026
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - London Lower Marsh
Hey Isaac,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - London Lower Marsh
Hey Beatrice,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service in-store today and got…
Great service in-store today and got our eSIM set up today to use in Europe
March 11, 2026
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hey Tracie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jahid has fixed my issue with my sim…
Jahid has fixed my issue with my sim and given me a plan with £10 discount very happy with the service
March 4, 2026
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Jahid and Lucas were very helpful
Jahid and Lucas were very helpful. Taking time to answer all our questions carefully and show us all our options. Very good customer service.
February 26, 2026
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hey Richard,
Thanks for the lovely review and fantastic support for Jahid and Lucas.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nuel helped me set up my account and…
Nuel helped me set up my account and solve some other issues and the customer service was outstanding. Extremely nice, polite and always willing to help solve any doubts that I had, regardless of their relevance. I’m very satisfied with the care towards clients and hope to see more people like him in the future.
February 20, 2026
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hey Roger,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Nuel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Helpful quick service :)
February 11, 2026
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hey Nikita,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service and well…
Great customer service and well recommend
February 11, 2026
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hi Amino,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
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