We were helped by Nuel who was very professional and kind in helping us get a new phone and line.
Company replied
Location
Switch location109 Lower Marsh, SE1 7AB London, GB
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See what reviewers are saying
Jay and Karina , Who speaks Spanish, where extremely claro explaining things that older People like me find difficult tô understand. They exceeded their normal office house helping me. The Office is n... See more
Company replied
Nuel helped me set up my account and solve some other issues and the customer service was outstanding. Extremely nice, polite and always willing to help solve any doubts that I had, regardless of thei... See more
Company replied
I am very thankful to staff of Vodafone Lower marsh about his service because I am very disappointed from Vodafone previous branch my bank card declined than I will come here he fix my problem and I a... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - London Lower Marsh
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
109 Lower Marsh, SE1 7AB, London, United Kingdom
4.9
Excellent
340 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Jahid patiently worked with me
Jahid patiently worked with me to idemtify my needs having had a phone stole. He overhauled our family's contracts and met our needs, supplying an i-phone16e.
Thanks
February 5, 2026
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great team Jahid and Sarah were very…
Great team Jahid and Sarah were very helpful they got me a great sim only deal. I highly recommend visiting the Lower Marsh shop. Very friendly and patient.
January 31, 2026
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hey Kelly,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Sarah has been as helpful I can’t…
Sarah has been as helpful I can’t explain how grateful I am for all her support I cannot thank her enough
January 27, 2026
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hey Dean,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - London Lower Marsh
Hey Richard,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - London Lower Marsh
Hi Zenoushka,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Standing ovation
Jay at Waterloo was extremely helpful with all the queries we had and was wholesome.
January 17, 2026
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hey Muhammad,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Came in for an upgrade
Came in for an upgrade, jay gave me a sim only upgrade and reduced my plan by £13 a month. Thank you great service overall
January 17, 2026
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hey Florin,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came to this lovely gentleman named Jay…
Came to this lovely gentleman named Jay who assisted me with my login issues thank you
January 14, 2026
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hi Mark,
Thank you so much for your wonderful review and the amazing support you’ve shown for Jay—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Delighted with my local Vodafone store
Great Customer service, advice and chat with Jahid and an excellent early Jan discounted price offered me exactly what I was looking for. I was in and out in 10 minutes.
January 12, 2026
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hey Lachlan,
Thanks for the lovely review and fantastic support for Jahid.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
came in to buy a pay as you go SIM
came in to buy a pay as you go SIM. jay assisted me with choosing the suitable package and set up my new sim. very happy with the service in-store
January 10, 2026
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Jay was great
Jay was great! Helped me secure a very reasonable upgrade, very happy!
January 10, 2026
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Magic help from Jay and Noel very…
Magic help from Jay and Noel very pleasant. He has been patient and kind and jf i have problems i will come back! THANK YOU Jay
January 10, 2026
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hey Janet,
Thanks for the lovely review and fantastic support for Jay and Noel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - London Lower Marsh
Hey Sougata,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Thank you for providing an excellent…
Thank you for providing an excellent service and giving me a good deal on my sim
January 7, 2026
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hey ABHINAV,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Came in for a simo deal
Came in for a simo deal, Jay has provided me with a great offer
January 7, 2026
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hey Comfort,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Taken a new iPhone 17 pro max for my…
Taken a new iPhone 17 pro max for my wife, great service by Jahid and the team. Thank you
January 3, 2026
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hey Mayele,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from demi and the team…
Great service from demi and the team thank you
December 31, 2025
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hey Etleva,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
great service from jay with my sim…
great service from jay with my sim upgrade
December 31, 2025
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hey Axel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great quick efficient service
December 30, 2025
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hey Tim,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Was served and helped my Demi really…
Was served and helped my Demi really good job
December 30, 2025
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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