We were helped by Nuel who was very professional and kind in helping us get a new phone and line.
Company replied
Location
Switch location109 Lower Marsh, SE1 7AB London, GB
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See what reviewers are saying
Jay and Karina , Who speaks Spanish, where extremely claro explaining things that older People like me find difficult tô understand. They exceeded their normal office house helping me. The Office is n... See more
Company replied
Nuel helped me set up my account and solve some other issues and the customer service was outstanding. Extremely nice, polite and always willing to help solve any doubts that I had, regardless of thei... See more
Company replied
I am very thankful to staff of Vodafone Lower marsh about his service because I am very disappointed from Vodafone previous branch my bank card declined than I will come here he fix my problem and I a... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - London Lower Marsh
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
109 Lower Marsh, SE1 7AB, London, United Kingdom
4.9
Excellent
340 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from Vodafone UK - London Lower Marsh
Hey Sonia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very helpful team
December 30, 2025
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hey Alinda,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Really great service
Really great service, really quick and helpful
December 29, 2025
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hey Kofi,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - London Lower Marsh
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Demi is extremely honest and helpful
November 26, 2025
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hey Oscar,
Thanks for the lovely review and fantastic support for Demi.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thanks Jay!
Jay was very friendly, professional and efficient and saved me some money! He wasn't pushy and encouraged me to take as much time as I needed to make the right decision for me. Thank you!
November 25, 2025
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hey Amrita,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Jay was excellent
Jay was excellent, he knew the process well and explained it clearly
November 13, 2025
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
The professionalism and dedication from…
The professionalism and dedication from Demi is awesome. Thank you for your service. Perfect customer support. Best regards. Konrad.
November 5, 2025
Unprompted review
Reply from Vodafone UK - London Lower Marsh
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - London Lower Marsh
Hi. We're happy to hear that you had such a positive experience in our store. Thank you for your great feedback regarding our service. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service and so helpful
Great service and so helpful
Thank you Sarah
November 1, 2025
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hi. We're happy to hear that you found our service great and helpful. Thank you for your positive feedback; we appreciate it. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Exceptional friendliness
My husband and I had an excellent experience at the Vodafone Lower Marsh Branch. Demi and Karina stood out with their exceptional friendliness and professionalism. They truly understand how to treat customers with genuine respect and kindness. Their welcoming attitude made the visit a pleasure.
October 23, 2025
Unprompted review
Reply from Vodafone UK - London Lower Marsh
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Demi was very helpful
Demi was very helpful, offered better deal than what I was offers on a call. Very friendly and knowledgeable. Excellent customer service.
October 17, 2025
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hi Magdalena. Thank you for your review for Demi. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic service from Demi and the…
Fantastic service from Demi and the team!!!
October 16, 2025
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hi. Thank you for your review for Demi and the team. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Demi and Jay were really helpful today…
Demi and Jay were really helpful today in telling me what the issue with my contract was and also suggesting a better deal than what I have now. Amazing and smooth experience, I would recommend!
October 7, 2025
Unprompted review
Reply from Vodafone UK - London Lower Marsh
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Demi has been so kind and supportive…
Demi has been so kind and supportive with me so I really recommend this store. If you have any problems with your phone this is absolutely the right place to fix it.
Thank you so much Demi!
October 7, 2025
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Mr.Jay and this team is pretty much…
Mr.Jay and this team is pretty much helpful with our severe complicated sim issue and it is worth having Vodafone Sim and contract …✨👍. They have excellent customer service and exceptional problem resolving skills.
October 3, 2025
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hey Quina,
Thanks for the lovely review and fantastic support for Jay and their team. It's heartwarming to read such encouraging feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
the whole experience was really nice…
the whole experience was really nice and smooth, it really seemed like jay and kareena genuinely wanted to help…
October 3, 2025
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
great service from Jay in-store
great service from Jay in-store. happy with the plan jay has offered me thank you!
October 1, 2025
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hey Rudhra,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Jay was really helpful in getting me…
Jay was really helpful in getting me set up with a new plan. Karina was friendly. I will recommend this Vodafone
October 1, 2025
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hey,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - London Lower Marsh
Hey Ana,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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