We were helped by Nuel who was very professional and kind in helping us get a new phone and line.
Company replied
109 Lower Marsh, SE1 7AB London, GB
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We were helped by Nuel who was very professional and kind in helping us get a new phone and line.
Company replied
Jay and Karina , Who speaks Spanish, where extremely claro explaining things that older People like me find difficult tô understand. They exceeded their normal office house helping me. The Office is n... See more
Company replied
Nuel helped me set up my account and solve some other issues and the customer service was outstanding. Extremely nice, polite and always willing to help solve any doubts that I had, regardless of thei... See more
Company replied
I am very thankful to staff of Vodafone Lower marsh about his service because I am very disappointed from Vodafone previous branch my bank card declined than I will come here he fix my problem and I a... See more
Company replied
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109 Lower Marsh, SE1 7AB, London, United Kingdom
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Great experience and very polite helpful well done

Reply from Vodafone UK - London Lower Marsh
Great and fast service experience doing well, very polite helpful I can trust him

Reply from Vodafone UK - London Lower Marsh
Really helpful service moving from a business to a personal account. Ask for Jay.

Reply from Vodafone UK - London Lower Marsh
jay bo and josh is very helpful and very nice staff they are explain to me everything

Reply from Vodafone UK - London Lower Marsh
Excellent support & knowledge. Greatly appreciate his support!

Reply from Vodafone UK - London Lower Marsh

Reply from Vodafone UK - London Lower Marsh

Reply from Vodafone UK - London Lower Marsh

Reply from Vodafone UK - London Lower Marsh
Jay and Sunny went out of their way to help us. Awesome service for a couple of stranded Kiwis.

Reply from Vodafone UK - London Lower Marsh
Top class service by Sunny. Highly recommend

Reply from Vodafone UK - London Lower Marsh

Reply from Vodafone UK - London Lower Marsh
Josh was very helpful and polite, I would highly recommend this store if you need anything.

Reply from Vodafone UK - London Lower Marsh
Excellent service by sunny and very good advise and very helpful.

Reply from Vodafone UK - London Lower Marsh
I was helped, on two separate occasions, by Josh, Jay and Sunny (sorry if the spelling is wrong). They were all incredibly helpful and friendly and made sure I got the packages that were right for me and my wife.

Reply from Vodafone UK - London Lower Marsh

Reply from Vodafone UK - London Lower Marsh
Helpful and knowledgeable staff
They took the time to go through every in detail with me.

Reply from Vodafone UK - London Lower Marsh

Reply from Vodafone UK - London Lower Marsh
JAHID, was very helpful and polite.
He is very patient. Spent time with me to go through the plan with me and explained all the options available.

Reply from Vodafone UK - London Lower Marsh
Jahid helped me resolve an issue regarding my entertainment pack as I had not received the link yet. He was friendly and helpful.

Reply from Vodafone UK - London Lower Marsh
Very friendly and competent staff, helped find the best deal for me although one not on the standard list

Reply from Vodafone UK - London Lower Marsh
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