Sehba was great at assisting me with my new contract - very efficient service. Thank you so much!
Company replied
Location
Switch locationOxford Street Barratt House 341-349, W1C 2JE London, GB
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See what reviewers are saying
I recently had the pleasure of being served by Safae at the Vodafone store on Oxford Street. She went above and beyond, providing exceptional customer service. Safae took the time to understand our ne... See more
Company replied
Thanks to two outstanding staff at the Vodafone Experience Store on 341 Oxford Street. Safae went above and beyond even without the manager present. She didn’t want me to wait, so she offered t... See more
Company replied
I have visited vodafone bond street before to have broadband but the team that day didnt mention about gigacube and mire than 2 weeks I am suffering because of Internet. But thanks to Levent I got the... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - London Oxford St Experience
Written by the company
Contact info
Oxford Street Barratt House 341-349, W1C 2JE, London, United Kingdom
4.9
Excellent
320 reviews
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Sehba was great at assisting me with my…
Sehba was great at assisting me with my new contract - very efficient service. Thank you so much!
August 4, 2026
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey Charlotte,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sabah have been very helpful
Sabah have been very helpful, she is am amazing person with great customer service skills.
August 3, 2026
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey Azim,
Thanks for the lovely review and fantastic support for Sabah.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - London Oxford St Experience
Hey Iona,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I bought a Three pay as you go SIM card…
I bought a Three pay as you go SIM card from this Vodafone store, and returned the next day as I had an issue with the sim. They sent me to Three store to fix my issue. I had to walk all the way to the other side of Oxford street for a simple fix. They didn’t even investigate the issue. Very disappointed, never visiting again!
July 15, 2026
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey Noorah,
Thank you for taking the time to share your feedback. We're sorry to hear about your experience in store.
We understand how frustrating it must have been to return with a SIM issue and then have to travel to another location for assistance. We always want our customers to feel supported, and we're disappointed to hear that you felt your concern wasn't properly investigated before being referred elsewhere.
Please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - London Oxford St Experience
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Rico was so patient and kind and made…
Rico was so patient and kind and made it all easy for me to achieve a new connection. V grateful. He’s a gem.
July 2, 2026
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Syed was very very helpful!
June 22, 2026
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey Nour,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - London Oxford St Experience
Hey Mohammad,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Rico is a hero!
June 10, 2026
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Manpreet was knowledgable
Manpreet was knowledgable , helpful and friendly and has great customer service skills , I walked out today with everything I needed sorted . Great member of the Oxford street branch team
June 2, 2026
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey Ikram,
Thanks for the lovely review and fantastic support for Manpreet.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Syed was so helpful and knowledgeable
Syed was so helpful and knowledgeable! I am very grateful for his help , a quick and reliable customer service experience. Thank you so much
May 6, 2026
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey Victoria,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - London Oxford St Experience
Hey Arefin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Melisa Bakac was absolutely lovely and…
Melisa Bakac was absolutely lovely and great!
April 25, 2026
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey Shadi,
Thanks for the lovely review and fantastic support for Melisa Bakac.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Rahim couldn’t be more helpful
Rahim couldn’t be more helpful! Very happy with the service.
- Nick Randell
April 22, 2026
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey Nick,
Thanks for the lovely review and fantastic support for Rahim.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Christian’s service was great
Christian’s service was great, he made my day and made me laugh. He chose the best plan for me and I was really happy.
April 11, 2026
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey George,
Thanks for the lovely review and fantastic support for Christian’s.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Had a great service from Rahim
Had a great service from Rahim, he took me through many offer and deals. Introduced me to Vodafone with a lot information and guidance. Got me a sim contract and a fancy number. Thank you
April 9, 2026
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey Amal,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Rahim is the best!
April 7, 2026
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Safae in Oxford street shop helped me a…
Safae in Oxford street shop helped me a lot. Gave me the best solution for what I needed.
Lovely person. Thank you🥰
April 7, 2026
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey Natalia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent sales lady
Excellent sales lady - effortlessly
Very helpful and charming
Very patient
Saved me several trips and returns to store
Much appreciated
Thanks again so much
April 3, 2026
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey Kellyann,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was served by safae today,wonderful…
I was served by safae today,wonderful service very kind staff
April 3, 2026
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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