Vodafone UK - London Oxford St Experience Reviews 

323
TrustScore 5 out of 5

4.9

Oxford Street Barratt House 341-349, W1C 2JE London, GB


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Rated 5 out of 5 stars

The store is newly refurbished with two floors that are well lit and air conditioned. There is plenty of room downstairs and the help desks are nicely spread apart with comfortable seats which gives y... See more

Company replied

Rated 5 out of 5 stars

Pradeep I would like to give a special thanks to Pradit at the Vodafone store on Oxford Street, near John Lewis. He is an outstanding professional and provided me with absolutely exceptiona... See more

Company replied

Rated 5 out of 5 stars

I recently had the pleasure of being served by Safae at the Vodafone store on Oxford Street. She went above and beyond, providing exceptional customer service. Safae took the time to understand our ne... See more

Company replied

Rated 5 out of 5 stars

Thanks to two outstanding staff at the Vodafone Experience Store on 341 Oxford Street. Safae went above and beyond even without the manager present. She didn’t want me to wait, so she offered t... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - London Oxford St Experience

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Oxford Street Barratt House 341-349, W1C 2JE, London, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

323 reviews

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1-star

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4.9

All reviews

(323)

41,511 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely 💯 fantastic service from Ani…

Absolutely 💯 fantastic service from Ani in Oxford Street!!
Upgraded phone today and brilliant service from start to finish!!
Thank you!! 🤩

December 13, 2025
Unprompted review
Vodafone UK - London Oxford St Experience logo

Reply from Vodafone UK - London Oxford St Experience

Hey Joanne,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rahim has made Vodafone Proud!

Went into Vodafone on Oxford and been looked after Rahim!

I must say his knowledge and experience has been outstanding and its been the nicest experience I ever had with Vodafone’s representative!

Well done And thank you Rahim!

December 10, 2025
Unprompted review
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Reply from Vodafone UK - London Oxford St Experience

Hey Matt,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I have a really nice experience today…

I have a really nice experience today Safae she was the most lovely person and Im very happy !!!

December 9, 2025
Unprompted review
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Reply from Vodafone UK - London Oxford St Experience

Hey Gloria,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Super helpful

Super helpful! David got me on to a new plan in no time and helped me find a deal that works best for me. Great service, thank you!

December 8, 2025
Unprompted review
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Reply from Vodafone UK - London Oxford St Experience

Hey Anastasia,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Rahim!

Rahim was super friendly and helpful! Perfect service, I’m extremely satisfied!!

December 7, 2025
Unprompted review
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Reply from Vodafone UK - London Oxford St Experience

Hey Oksana,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Quick and easy

Super friendly, super patient and answered all our questions. Super helpful 12/10

December 6, 2025
Unprompted review
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Reply from Vodafone UK - London Oxford St Experience

Hey Aidan,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very efficient process

Very efficient process

December 5, 2025
Unprompted review
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Reply from Vodafone UK - London Oxford St Experience

Hey Sebastien ,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Levent was offered a Great service and…

Levent was offered a Great service and brilliant experience. Fast and friendly service Highly recommended

December 4, 2025
Unprompted review
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Reply from Vodafone UK - London Oxford St Experience

Hey Jessica,

Thanks for the lovely review and fantastic support for Levent.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

My experience with vodofone was very…

My experience with vodofone was very good & friendly. The Retail Adviser Rahim explained every thing in detail and in easy way. I am glade to be a vodafone customer.

December 3, 2025
Unprompted review
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Reply from Vodafone UK - London Oxford St Experience

Hey Huzafa,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Shame on the person rahim who is not giveing proper information and wan i asked him he is try to shot on me…

I never sow custemer service like this..in all uk..the employ name rahim he was shoting on me and trying to threat me .

December 3, 2025
Unprompted review
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Reply from Vodafone UK - London Oxford St Experience

Hey Khaja,

Thanks for the lovely review and fantastic support for Rahim.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Rahim very helpful and explained everything clearly

December 3, 2025
Unprompted review
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Reply from Vodafone UK - London Oxford St Experience

Hey Daniel,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Rahim.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rahim

Rahim, is very well spoken, very clear, very helpful, and super transparent in terms of meeting customers needs and satisfaction

December 1, 2025
Unprompted review
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Reply from Vodafone UK - London Oxford St Experience

Hey Karim,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Rahim.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Levent thank you very nice

Levent thank you very nice. , excellent Service 🙏🙏🙏❤️

December 1, 2025
Unprompted review
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Reply from Vodafone UK - London Oxford St Experience

Hey Edelyn,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Levent.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had an outstanding customer service…

I had an outstanding customer service experience! Rahim was so polite and helpful with any queries I had and went over and beyond to answer any questions and then some. He was very patient whilst I considered my choices and supported the full transition to my new phone. Thanks Rahim. You were ace !

November 30, 2025
Unprompted review
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Reply from Vodafone UK - London Oxford St Experience

Hey Sharan,
 
Thanks for the lovely review and fantastic support for Rahim.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rahim was excellent and helped me save…

Rahim was excellent and helped me save a lot of money on all my bills. I recommend him to everyone that comes into store looking for the best service

November 28, 2025
Unprompted review
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Reply from Vodafone UK - London Oxford St Experience

Hey kubilay,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rahim was very helpful helped with an…

Rahim was very helpful helped with an upgrade gave me an amazing price. 10/10 service definitely recommend

November 28, 2025
Unprompted review
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Reply from Vodafone UK - London Oxford St Experience

Hey Teri,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ani was awesome!

November 26, 2025
Unprompted review
Vodafone UK - London Oxford St Experience logo

Reply from Vodafone UK - London Oxford St Experience

Hey Jonathan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really excellent service from Ani

Really excellent service from Ani, very knowledgable and helpful

November 22, 2025
Unprompted review
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Reply from Vodafone UK - London Oxford St Experience

Hey Jed,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I would like to express my appreciation…

I would like to express my appreciation for the excellent service provided by Pradeep from Vodafone. He was extremely professional, patient, and helpful throughout the entire process. His clear communication and willingness to go the extra mile made my experience smooth and satisfying.

Thank you Pradeep, for your outstanding support.

November 22, 2025
Unprompted review
Vodafone UK - London Oxford St Experience logo

Reply from Vodafone UK - London Oxford St Experience

Hey Yashwanth,

Thanks for the lovely review and fantastic support for Pradeep.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Levent was very professional

Levent was very professional, practical and quick.

November 20, 2025
Unprompted review
Vodafone UK - London Oxford St Experience logo

Reply from Vodafone UK - London Oxford St Experience

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

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