The store is newly refurbished with two floors that are well lit and air conditioned. There is plenty of room downstairs and the help desks are nicely spread apart with comfortable seats which gives y... See more
Company replied
Location
Switch locationOxford Street Barratt House 341-349, W1C 2JE London, GB
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See what reviewers are saying
Pradeep I would like to give a special thanks to Pradit at the Vodafone store on Oxford Street, near John Lewis. He is an outstanding professional and provided me with absolutely exceptiona... See more
Company replied
I recently had the pleasure of being served by Safae at the Vodafone store on Oxford Street. She went above and beyond, providing exceptional customer service. Safae took the time to understand our ne... See more
Company replied
Thanks to two outstanding staff at the Vodafone Experience Store on 341 Oxford Street. Safae went above and beyond even without the manager present. She didn’t want me to wait, so she offered t... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - London Oxford St Experience
Written by the company
Contact info
Oxford Street Barratt House 341-349, W1C 2JE, London, United Kingdom
4.9
Excellent
323 reviews
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Levent was excellent and very helpful…
Levent was excellent and very helpful with my upgrade
January 20, 2026
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey Bianca,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rahim was great
Rahim was great! 10/10 professionalism and customer service. Well done!
January 18, 2026
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey Erica,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Rahim was amazing
Rahim was amazing. Really, really good service, and I would recommend this store without reservation.
January 13, 2026
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey Tam,
Thanks for the lovely review and fantastic support for Rahim.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Thanks to Levent for help
Thanks to Levent for help! He helped me so much and solved my problem just in 5 min. Thank youuuu
January 12, 2026
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey Kamila,
Thanks for the lovely review and fantastic support for Levent.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Levent was incredibly helpful and…
Levent was incredibly helpful and knowledgeable
January 10, 2026
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey Vincent,
Thanks for the lovely review and fantastic support for Levent.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Saba
Saba, my retail advisor, was extremely friendly, helpful and professional. Would recommend her service to everyone. Great asset!
January 9, 2026
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hi Wojciech,
Thank you so much for your wonderful review and the amazing support you’ve shown for Saba—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
I walked in with no intention to get a…
I walked in with no intention to get a new device or SIM card but thanks to Safae and Mellisa I got a amazing deal which I couldn’t say no to so thank to them
I have a new phone finally 😊
January 8, 2026
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Manpreet was very helpful and efficient
January 7, 2026
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey Merve,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I had a very positive experience …
I had a very positive experience with Vodafone’s customer service. The representative was polite, knowledgeable and took the time to understand my issue properly. Everything was explained clearly, and my problem was resolved efficiently without any unnecessary delays. Overall, the service was reliable and reassuring, and I felt well supported throughout the process. I would be happy to recommend Vodafone based on this experience.
January 5, 2026
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Helpful patient friendly
Rahim was such awesome guy and he gave me an excellent deals. Much appreciated his patience and knowledge.
January 4, 2026
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey Najla,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Rahim.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Saba was extremely helpful and…
Saba was extremely helpful and knowledgeable, she made the whole process a breeze
January 3, 2026
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey Ashna,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - London Oxford St Experience
Hey Reuben,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ani.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Saba provided wonderful support
Saba provided wonderful support - she is a must have in the store!
January 2, 2026
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey Martin,
Thanks for the lovely review and fantastic support for Saba.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Rahim and Pradeep were very helpful and…
Rahim and Pradeep were very helpful and had given us an offer with what we needed.
December 31, 2025
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey Mohd Saeed,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Safae made what would have been a…
Safae made what would have been a challenging experience for me into a smooth, professional and kind experience. Vodafone is very fortunate to have such a caring and dedicated person on their team.
December 29, 2025
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey,
Thanks for the lovely review and fantastic support for Safae.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Went in store the other day and was…
Went in store the other day and was greeted by a lovely young chap Rahim. Had a good conversation with him and immediately knew what I wanted and needed and within minutes sorted me out a fantastic deal. Never had a better service in any other store.
December 26, 2025
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey Fahmid,
Thanks for the lovely review and fantastic support for Rahim.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
David was very helpful thanks Vodafone.
December 20, 2025
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey there,
Thanks for the lovely review and fantastic support for David.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really great experience
Really great experience. Setup a new line very smoothly. Great job from Safae
December 20, 2025
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey Zim,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Safae.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Safae went above and beyond to help…
Safae went above and beyond to help overcome a difficult issue. The end result was more than I expected. Phenomenal customer service
December 19, 2025
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Fantastic upgrade experience
Fantastic upgrade experience. Ani was excellent!! Thank you.
December 13, 2025
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey Dev,
Thanks for the lovely review and fantastic support for Ani.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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