Vodafone UK - London Oxford St Experience Reviews 

323
TrustScore 5 out of 5

4.9

Oxford Street Barratt House 341-349, W1C 2JE London, GB


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Rated 5 out of 5 stars

The store is newly refurbished with two floors that are well lit and air conditioned. There is plenty of room downstairs and the help desks are nicely spread apart with comfortable seats which gives y... See more

Company replied

Rated 5 out of 5 stars

Pradeep I would like to give a special thanks to Pradit at the Vodafone store on Oxford Street, near John Lewis. He is an outstanding professional and provided me with absolutely exceptiona... See more

Company replied

Rated 5 out of 5 stars

I recently had the pleasure of being served by Safae at the Vodafone store on Oxford Street. She went above and beyond, providing exceptional customer service. Safae took the time to understand our ne... See more

Company replied

Rated 5 out of 5 stars

Thanks to two outstanding staff at the Vodafone Experience Store on 341 Oxford Street. Safae went above and beyond even without the manager present. She didn’t want me to wait, so she offered t... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - London Oxford St Experience

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Oxford Street Barratt House 341-349, W1C 2JE, London, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

323 reviews

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1-star

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4.9

All reviews

(323)

41,724 reviews in the last 12 months

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Rated 5 out of 5 stars

Pradeep

Pradeep
Excellent job done. Highly recommend to friends and family. Got on issue but sort it out comfortably and efficiently.I know system was bit slow and took a bit more time but that's ok.
Good work

January 13, 2025
Unprompted review
Vodafone UK - London Oxford St Experience logo

Reply from Vodafone UK - London Oxford St Experience

Hi Joe,

It's great to hear your feedback thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Pradeep

Pradeep

Thank you for your help. Really you have very good experience. You're friendly staff. I like see you again.

Thank you

January 12, 2025
Unprompted review
Vodafone UK - London Oxford St Experience logo

Reply from Vodafone UK - London Oxford St Experience

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Sharik

Great service from Sharik, who is set me up with 2 Business Simo. So happy I moved away from EE.

January 10, 2025
Unprompted review
Vodafone UK - London Oxford St Experience logo

Reply from Vodafone UK - London Oxford St Experience

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service from Rico

Great customer service from Rico. Extremely helpful and patient.

January 9, 2025
Unprompted review
Vodafone UK - London Oxford St Experience logo

Reply from Vodafone UK - London Oxford St Experience

Thanks for the five star review, Sophia. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Mani was very helpful

Mani was very helpful

January 9, 2025
Unprompted review
Vodafone UK - London Oxford St Experience logo

Reply from Vodafone UK - London Oxford St Experience

Hi Joe,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

PRADEEP

PRADEEP
Amazing assitance. Really appreciate it! Thank you Pradeep!

January 8, 2025
Unprompted review
Vodafone UK - London Oxford St Experience logo

Reply from Vodafone UK - London Oxford St Experience

Hi Erdinc,

It's great to hear this wonderful feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Lovely guy very helpful

Lovely guy very helpful

January 8, 2025
Unprompted review
Vodafone UK - London Oxford St Experience logo

Reply from Vodafone UK - London Oxford St Experience

Hi Waleed,

It's great to hear your feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Pradeep is very very good man thank you…

Pradeep is very very good man thank you so much

January 8, 2025
Unprompted review
Vodafone UK - London Oxford St Experience logo

Reply from Vodafone UK - London Oxford St Experience

Hi. Thank you for your review for Pradeep. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service. Well supported.

January 7, 2025
Unprompted review
Vodafone UK - London Oxford St Experience logo

Reply from Vodafone UK - London Oxford St Experience

Hi MH,

Thank you for taking the time to leave us a 5 star review!

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

My favourite Vodafone store…

My third time purchasing a new device from this store. Pradeep was such an amazing guy. He explained everything about my phone contract clearly and completed the transaction without wasting time.

January 6, 2025
Unprompted review
Vodafone UK - London Oxford St Experience logo

Reply from Vodafone UK - London Oxford St Experience

Hi Rahaman,

Thank you for taking the time to leave us a 5 star review and congrats on the new phone contract.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Mani was amazing 👏

Mani was amazing 👏

January 4, 2025
Unprompted review
Vodafone UK - London Oxford St Experience logo

Reply from Vodafone UK - London Oxford St Experience

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I have been here for phone and…

I have been here for phone and broadband. i have been well explained and guided properly. Very good service by Pradeep Palasala.
love t come back soon.
good job guys

January 1, 2025
Unprompted review
Vodafone UK - London Oxford St Experience logo

Reply from Vodafone UK - London Oxford St Experience

Hey Ahbab,

Thanks for letting us know what an amazing job Pradeep did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hi Mani

Hi Mani, thank you so much for the help. Godbless and Happy new year

December 30, 2024
Unprompted review
Vodafone UK - London Oxford St Experience logo

Reply from Vodafone UK - London Oxford St Experience

Hi Mea. Thank you for your review for Mani. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Safae

Safae
Awesome!

December 29, 2024
Unprompted review
Vodafone UK - London Oxford St Experience logo

Reply from Vodafone UK - London Oxford St Experience

Hi Sophie. Thank you for your review for Safae. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Safae

Safae
Very helpful!

December 29, 2024
Unprompted review
Vodafone UK - London Oxford St Experience logo

Reply from Vodafone UK - London Oxford St Experience

Hi Amy. Thank you for your review for Safae. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Safae does an outstanding job

Safae does an outstanding job. Appreciate that.

December 29, 2024
Unprompted review
Vodafone UK - London Oxford St Experience logo

Reply from Vodafone UK - London Oxford St Experience

Hi Istvan, thanks for your fab feedback for Safae.
All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

I was seen to by Safae...amazing

I was seen to by Safae...amazing, professional, polite and very patient. Everything was explained, answered all my questions and gave me all options for my phone and sim upgrades. A lot was done.

A special note for Osman too for his bubbly personality.

December 27, 2024
Unprompted review
Vodafone UK - London Oxford St Experience logo

Reply from Vodafone UK - London Oxford St Experience

Hello, Shakeel,

Thanks for letting us know what an amazing job Safae did at getting everything sorted for you!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sharik and Kunal helped me out with a…

Sharik and Kunal helped me out with a great contract highly recommended

December 27, 2024
Unprompted review
Vodafone UK - London Oxford St Experience logo

Reply from Vodafone UK - London Oxford St Experience

Hi Randeep,

Thank you for taking the time to review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Mani great person

Mani great person. Hi was so helpful I’m happy that he served me

December 26, 2024
Unprompted review
Vodafone UK - London Oxford St Experience logo

Reply from Vodafone UK - London Oxford St Experience

Hi Albina,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a great experience with us.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Pradeep

Pradeep
Amazing service, great support!

December 23, 2024
Unprompted review
Vodafone UK - London Oxford St Experience logo

Reply from Vodafone UK - London Oxford St Experience

Hi there,

We appreciate the five star for Pradeep! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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