Abhishek was extremely nice, helpful and patient. Helped me with multiple things, answered all questions and was very kind! Great experience!
Company replied
Unit 3 2A Praed Street, Paddington, W2 1JX London, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Abhishek was extremely nice, helpful and patient. Helped me with multiple things, answered all questions and was very kind! Great experience!
Company replied
I had issues with my SIM , it had been changed to an eSIM and I was unable to use the phone. I had just come off a long flight , Alistair couldn't have been more helpful. He saw I was extremely tir... See more
Company replied
Viny was really helpful and friendly. Helped out with a few complications eith my phpne and account. Managed to helpme reduce my bills too!
Company replied
Thank you Nabil from Vodafone Pread street and the team for your help and saving my life by sorting out charging and phone and our Vodafone broadband! It’s good to know that there are still compassio... See more
Company replied
Written by the company
Unit 3 2A Praed Street, Paddington, W2 1JX, London, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had a wonderful experience with my Vodafone sales consultant Nabil. He was extremely helpful, polite, and explained everything clearly. I felt very well taken care of — excellent service!

Reply from Vodafone UK - London Paddington
I came in to get a new line and Cyma was exceptional in her service. Provided adequate information, great insight and excellent advice. Glad with my visit. Jone well done!

Reply from Vodafone UK - London Paddington

Reply from Vodafone UK - London Paddington
Anoch helped me in the store for a replacement sim and also I wanted to decrease my monthly payment for my SIM card. He found a deal that worked great for me, even better actually, with a cheaper cost. He was so helpful and answered all questions I had. Had a great experience and will definitely return if have any queries.

Reply from Vodafone UK - London Paddington
Alistair, the manager of the Vodafone Paddington branch, was EXCELLENT! Went out of his way to assist me, with the best options. I’ve been a Vodafone client for over a year, and he made me want to continue want as a client, by providing great assistance, and was very kind.

Reply from Vodafone UK - London Paddington
Got contract today. Cyma was very helpful, explained everything and was super polite. Thank you

Reply from Vodafone UK - London Paddington
Alistar was friendly and explained everything very simply

Reply from Vodafone UK - London Paddington
Nabil has been amazing in providing useful and proactive advice

Reply from Vodafone UK - London Paddington

Reply from Vodafone UK - London Paddington
Corteous and professional services. Alister went the extra mile finding a better deal for us which was greatly appreciated. Felt like a valued customer having all family members now in the Vodafone package.

Reply from Vodafone UK - London Paddington

Reply from Vodafone UK - London Paddington
Anoch was very professional and helped us to upgrade our phone to a new plan.

Reply from Vodafone UK - London Paddington

Reply from Vodafone UK - London Paddington
Omar sorted out the problem with my phone quickly and efficiently.

Reply from Vodafone UK - London Paddington
Nabil was great. Helped us set up broadband quickly and easily as newcomers to the UK. Very thoughtful and honest. Definitely recommend!

Reply from Vodafone UK - London Paddington
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.