Abhishek was extremely nice, helpful and patient. Helped me with multiple things, answered all questions and was very kind! Great experience!
Company replied
Unit 3 2A Praed Street, Paddington, W2 1JX London, GB
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Abhishek was extremely nice, helpful and patient. Helped me with multiple things, answered all questions and was very kind! Great experience!
Company replied
I had issues with my SIM , it had been changed to an eSIM and I was unable to use the phone. I had just come off a long flight , Alistair couldn't have been more helpful. He saw I was extremely tir... See more
Company replied
Viny was really helpful and friendly. Helped out with a few complications eith my phpne and account. Managed to helpme reduce my bills too!
Company replied
Thank you Nabil from Vodafone Pread street and the team for your help and saving my life by sorting out charging and phone and our Vodafone broadband! It’s good to know that there are still compassio... See more
Company replied
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Unit 3 2A Praed Street, Paddington, W2 1JX, London, United Kingdom
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Reply from Vodafone UK - London Paddington

Reply from Vodafone UK - London Paddington
Got served by Cyma, and she was the most helpful! I have come from nz and had no idea how it all worked and she was amazing! Make the process so so easy!

Reply from Vodafone UK - London Paddington
Been edgware road brunch in vodafone, Ghalia did excellent customer service thanks for to help me out to choose wright product to me ⭐️💫

Reply from Vodafone UK - London Paddington
Disconnected my number without warning, when I went to a branch for support, they were not interested in helping. Other networks are better.

Reply from Vodafone UK - London Paddington
Mr Alistar has great man working in Vodafone branch in London Edgware Road honsit and professional i received perfect service while getting my phone deal with ,thanks Alistar well done keep up.

Reply from Vodafone UK - London Paddington
Very long wait on the phone with Vodafone!

Reply from Vodafone UK - London Paddington
Good service from Ghalia and the team.

Reply from Vodafone UK - London Paddington

Reply from Vodafone UK - London Paddington
Mourya is the man. Extremely helpful and always think on your behalf.

Reply from Vodafone UK - London Paddington
Very helpful. Staff are very knowledgable and polite, they make the entire process very clear and easy to follow.

Reply from Vodafone UK - London Paddington
Alistair was great at Praed street branch ! Helped me get a better deal and sorted my broadband out aswell . Top Notch service

Reply from Vodafone UK - London Paddington
Best customer service by Ghalia, so helpful and understanding. Definitely comming back.
Quick and effective

Reply from Vodafone UK - London Paddington
Nabil helped with new win and phone set up

Reply from Vodafone UK - London Paddington

Reply from Vodafone UK - London Paddington
Ghalia was very friendly and welcoming. Showed the right option for me and double checked the plan I initially wanted. Shared a friendly conversation about my uni and our similar culture

Reply from Vodafone UK - London Paddington
Great service! Ghalia was super helpful and attentive. Best service I’ve had at any Vodafone store.

Reply from Vodafone UK - London Paddington
Nabil was amazing. His customer service skills are great and gave us the best deals and explained everything.

Reply from Vodafone UK - London Paddington
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