Tabitha is such a legend.She welcomed me with a huge smile and patiently devoted over an hour giving me expert guidance on my very ancient account. I had not intended to purchase a phone plan but her... See more
Company replied
Location
Switch locationUnit 8 Surrey Quays Shopping Centre , Redriff Road, SE16 7LL Surrey Quays, GB
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See what reviewers are saying
Nadia was absolutely fantastic. Couldn't ask for a better service. She was very welcoming, deaf friendly and patient. Explained products very well. A satisfied customer. Many thanks 👍.
Company replied
I went into the store in Surrey Quays with my wife for a phone upgrade, we were served by Tabitha and Roman. They were both very helpful and friendly and despite a slight issue with one of the orders,... See more
Company replied
Quick pick up, but quite irritated it seems from when my item arrived it wasn’t checked in - I had to chance it and come in to see if it was there. It’s only once I was in store and went through secur... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - London Surrey Quays
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 8 Surrey Quays Shopping Centre , Redriff Road, SE16 7LL, Surrey Quays, United Kingdom
4.9
Excellent
334 reviews
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Good team good service very friendly
Good team good service very friendly. Tabitha, Dennis and nadia
July 8, 2026
Unprompted review
Reply from Vodafone UK - London Surrey Quays
Hey Mo,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I have visited the Vodafone store in…
I have visited the Vodafone store in Surrey Quays several times, and every experience has been excellent. When my phone was stolen, Tareq helped me with outstanding professionalism and made a very stressful situation much easier. Thanks to his advice, I was very happy with my new phone deal.
Today, I returned to get a new SIM card for my nephew, and we ended up leaving with a new contract and his dream phone! Nadia was incredibly helpful throughout the whole process. Her warm personality, excellent communication skills, and friendly approach made us feel comfortable and well looked after.
I was also delighted to learn that Tareq has been promoted to Assistant Manager. He offered me some fantastic benefits and made me an even happier Vodafone customer. It's wonderful to see that Vodafone recognises and rewards employees who work hard and provide exceptional customer service.
As a long-term customer, experiences like these give me every reason to stay with Vodafone for many more years. Thank you, Tareq and Nadia, for your excellent service.
July 4, 2026
Unprompted review
Reply from Vodafone UK - London Surrey Quays
Hey Sule,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Tareq.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - London Surrey Quays
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good service
No, there was a good advisor kept me up-to-date with everything helped me out a lot. I would like to say thank you to what a great experience and customer service thank you very much.
June 27, 2026
Unprompted review
Reply from Vodafone UK - London Surrey Quays
Hey John,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very kind and helpful
Very kind and helpful, explained everything perfectly, great person to chat to.
June 26, 2026
Unprompted review
Reply from Vodafone UK - London Surrey Quays
Hey Shelly,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I had a very positive experience at the…
I had a very positive experience at the Vodafone UK Surrey Quays branch in London. A staff member named Tareq was extremely helpful, polite, and professional throughout the whole process. He listened carefully to my issue and approached it with a problem solving attitude, making everything much easier for me.
I really appreciate his kindness and support. Excellent customer service.
June 13, 2026
Unprompted review
Reply from Vodafone UK - London Surrey Quays
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
surrey wuays store was very good…
surrey wuays store was very good sorting out tge issue
thank you geja
June 10, 2026
Unprompted review
Reply from Vodafone UK - London Surrey Quays
Hey Zahra,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I had a great experience Albana ,Tareq…
I had a great experience Albana ,Tareq and Nadia were really lovely thanks for your help and amazing customer service!!! :)
June 6, 2026
Unprompted review
Reply from Vodafone UK - London Surrey Quays
Hey Iskya,
Thanks for the lovely review and fantastic support for Albana ,Tareq and Nadia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a great experience Albana ,Tareq…
I had a great experience Albana ,Tareq and Nadia were really lovely thanks for your help and amazing customer service!!! :)
June 6, 2026
Unprompted review
Reply from Vodafone UK - London Surrey Quays
Hey Iskya,
Thanks for the lovely review and fantastic support for Albana, Tareq and Nadia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Review
Albana, Tareq and Nadia were amazing! So helpful! As soon as I walked in they jumped up to help they were happy to answer all my questions and made sure I left the store feeling satisfied. They deserve a pay rise for sure!!
June 6, 2026
Unprompted review
Reply from Vodafone UK - London Surrey Quays
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I had a very nice young lady help me…
I had a very nice young lady help me today, her name is Nadia, today and my experience was absolutely fabulous.
She was very helpful
June 3, 2026
Unprompted review
Reply from Vodafone UK - London Surrey Quays
Hey Eucharia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
The Vodafone team was really nice in…
The Vodafone team was really nice in store, they assisted with my inquiry really quick
May 30, 2026
Unprompted review
Reply from Vodafone UK - London Surrey Quays
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Excellent service Alka
Excellent service Alka, fantastic job and so quick and helpfyl
May 30, 2026
Unprompted review
Reply from Vodafone UK - London Surrey Quays
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - London Surrey Quays
Hey Manoj,
Thanks for the lovely review and fantastic support for Surreys.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - London Surrey Quays
Hey Maureen,
Thanks for the lovely review and fantastic support for Surrey Quays .
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
It’s been a pleasurable experience…
It’s been a pleasurable experience dealt with. Gentleman called Dennis.
May 16, 2026
Unprompted review
Reply from Vodafone UK - London Surrey Quays
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
No order notification
Quick pick up, but quite irritated it seems from when my item arrived it wasn’t checked in - I had to chance it and come in to see if it was there. It’s only once I was in store and went through security checks I got a text message to say my item has arrived in store; I don’t think that’s how the collect function is supposed to work. Friendly staff overall but I’ve never had this issue with another store where they don’t know what order is there and what isn’t there.
May 14, 2026
Unprompted review
Reply from Vodafone UK - London Surrey Quays
Hello Delecia,
Thank you for taking the time to share your experience. I’m really sorry to hear about the confusion with your order arrival and the inconvenience this caused you.
We completely understand how important it is to receive a clear confirmation before making a trip to store, and it sounds like in your case our process didn’t work as it should. Your feedback regarding the delay in the notification and the lack of visibility on the order is very important, and we will be reviewing this internally to prevent similar situations in the future.
I’m glad to hear that our team were friendly when assisting you in store, but I appreciate that this doesn’t take away from the frustration you experienced.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Geja was very helpful ans sorted my…
Geja was very helpful ans sorted my problem quick and easy. Many thank Geja
May 9, 2026
Unprompted review
Reply from Vodafone UK - London Surrey Quays
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nadia has been such great helper and…
Nadia has been such great helper and I’ve had best service from Nadia and team
May 9, 2026
Unprompted review
Reply from Vodafone UK - London Surrey Quays
Hey Hewan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nice quick and easy
Nice quick and easy, helped with everything I needed.
May 7, 2026
Unprompted review
Reply from Vodafone UK - London Surrey Quays
Hey Jake,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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