Vodafone UK - London Surrey Quays Reviews 

334
TrustScore 5 out of 5

4.9

Unit 8 Surrey Quays Shopping Centre , Redriff Road, SE16 7LL Surrey Quays, GB


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Rated 5 out of 5 stars

Tabitha is such a legend.She welcomed me with a huge smile and patiently devoted over an hour giving me expert guidance on my very ancient account. I had not intended to purchase a phone plan but her... See more

Company replied

Rated 5 out of 5 stars

Nadia was absolutely fantastic. Couldn't ask for a better service. She was very welcoming, deaf friendly and patient. Explained products very well. A satisfied customer. Many thanks 👍.

Company replied

Rated 5 out of 5 stars

I went into the store in Surrey Quays with my wife for a phone upgrade, we were served by Tabitha and Roman. They were both very helpful and friendly and despite a slight issue with one of the orders,... See more

Company replied

Rated 3 out of 5 stars

Quick pick up, but quite irritated it seems from when my item arrived it wasn’t checked in - I had to chance it and come in to see if it was there. It’s only once I was in store and went through secur... See more

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  • Unit 8 Surrey Quays Shopping Centre , Redriff Road, SE16 7LL, Surrey Quays, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

334 reviews

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4.9

All reviews

(334)

41,511 reviews in the last 12 months

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Rated 5 out of 5 stars

Nadia was so helpful

Nadia was so helpful. Quick and easy upgrade!

May 2, 2026
Unprompted review
Vodafone UK - London Surrey Quays logo

Reply from Vodafone UK - London Surrey Quays

Hey Ledesha,

Thanks for the lovely review and fantastic support for Nadia.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Geja was super helpful and amazing

Geja was super helpful and amazing, he made my experience easy and seamless.

May 1, 2026
Unprompted review
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Reply from Vodafone UK - London Surrey Quays


Hey Karmal,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you so much Dennis .

Thank you so much Dennis .

April 30, 2026
Unprompted review
Vodafone UK - London Surrey Quays logo

Reply from Vodafone UK - London Surrey Quays

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dennis was excellent at his own best…

Dennis was excellent at his own best and he was always on point in his game.

Nadia was very good and helpful and knowledgabl

April 25, 2026
Unprompted review
Vodafone UK - London Surrey Quays logo

Reply from Vodafone UK - London Surrey Quays

Hey Abderrahmane,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Well done

Well done. Great service. Dennis was super helpful

April 22, 2026
Unprompted review
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Reply from Vodafone UK - London Surrey Quays

Hey Shinda,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent staff and service

April 18, 2026
Unprompted review
Vodafone UK - London Surrey Quays logo

Reply from Vodafone UK - London Surrey Quays

Hey Gleb,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

A real attempt to find the best deal

I really felt that there was an interest in getting the best deal for me, and i am very pleased with the result

April 17, 2026
Unprompted review
Vodafone UK - London Surrey Quays logo

Reply from Vodafone UK - London Surrey Quays

Hey Mike,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I received the best service from Tabitha

I received the best service from Vodafone with Tabitha, very grateful for the great help.

April 17, 2026
Unprompted review
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Reply from Vodafone UK - London Surrey Quays

Hey Kemilly,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Nadia was a great help!

April 16, 2026
Unprompted review
Vodafone UK - London Surrey Quays logo

Reply from Vodafone UK - London Surrey Quays

Hey Enver,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Edward at Vodafone Orpington

An extremely efficient and personable young man, Edward, at Vodafone Orpington yesterday revamped my monthly plan, saving me money and explaining some of the features I had not previously got to grips with. Nothing was too much trouble and his, patience, help and expertise were invaluable. Superb service and Edward deserves a bonus!

April 14, 2026
Unprompted review
Vodafone UK - London Surrey Quays logo

Reply from Vodafone UK - London Surrey Quays

Hey Helly,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Edward.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tareq was very polite and helpful

Tareq was very polite and helpful. Best customer service I’ve received in a long time!

April 14, 2026
Unprompted review
Vodafone UK - London Surrey Quays logo

Reply from Vodafone UK - London Surrey Quays

Hey Unique,

Thanks for the lovely review and fantastic support for Tareq.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good attitude

Very good attitude, she helped me out with my request and gave me options

April 13, 2026
Unprompted review
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Reply from Vodafone UK - London Surrey Quays

Hey Alan,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team.

Rated 5 out of 5 stars

Tareq and Tabatha were amazing to deal…

Tareq and Tabatha were amazing to deal with today!

April 13, 2026
Unprompted review
Vodafone UK - London Surrey Quays logo

Reply from Vodafone UK - London Surrey Quays

Hey Nadia,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service

Amazing service

April 10, 2026
Unprompted review
Vodafone UK - London Surrey Quays logo

Reply from Vodafone UK - London Surrey Quays

Hey Charlie,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great Service

Great Service, Tabita was helping me to fix some issues on my phone. great service

April 8, 2026
Unprompted review
Vodafone UK - London Surrey Quays logo

Reply from Vodafone UK - London Surrey Quays

Hey Torikul,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tabitha is very lovely and friendly

Tabitha is very lovely and friendly. Fixed my phone very easily.

April 8, 2026
Unprompted review
Vodafone UK - London Surrey Quays logo

Reply from Vodafone UK - London Surrey Quays

Hey Rifa,

Thanks for the lovely review and fantastic support for Tabitha.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tareq was very helpful during my…

Tareq was very helpful during my experience at Vodafone being helpful with everything necessary Dennis was very helpful as well
Tabitha was nice as well

April 7, 2026
Unprompted review
Vodafone UK - London Surrey Quays logo

Reply from Vodafone UK - London Surrey Quays

Hey Zion,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks very much for help

Thanks very much for help. All problems was sorted. Service was so kind and helpful. Especially Tabitha did a great job!

April 2, 2026
Unprompted review
Vodafone UK - London Surrey Quays logo

Reply from Vodafone UK - London Surrey Quays

Hey Karolina,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Guys in Surrey Quays were very good

April 2, 2026
Unprompted review
Vodafone UK - London Surrey Quays logo

Reply from Vodafone UK - London Surrey Quays

Hey Luca,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service. 10 out of 10

April 1, 2026
Unprompted review
Vodafone UK - London Surrey Quays logo

Reply from Vodafone UK - London Surrey Quays

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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