Many many thanks to Michael and his colleagues: he explained how to transfer everything from one phone to another seamlessly using SmartSwitch really clearly and patiently. Once again many thanks to h... See more
Company replied
Location
Switch locationUnit 1 The Richmond Centre, BT48 6PE Londonderry, GB
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Went into Vodafone store in Richmond Centre to sort out problem with cancelling account. Call centre couldn’t sort it - business account and told me to go to store . Michael in the store went above... See more
Company replied
I am so happy with the customer service I experienced in the Richmond centre store from Gareth. Gareth went above and beyond to help me with tech support. He was very helpful and very pleasant. Deligh... See more
Company replied
Staff Marty and Dillon. Super knowledgeable, super friendly and super efficient. In sharp contrast to that of a well-known local competitor at their Belfast store. Great service. Great advice. A... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Londonderry
Written by the company
Contact info
Unit 1 The Richmond Centre, BT48 6PE, Londonderry, United Kingdom
4.9
Excellent
180 reviews
Asks customers to review
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Asking the right questions to find the…
Asking the right questions to find the phone to suit me. Michael was so helpful.
July 18, 2026
Unprompted review
Reply from Vodafone UK - Londonderry
Hey Pauline,
Thanks for the lovely review and fantastic support for Michael.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Gareth went above and beyond stayed on…
Gareth went above and beyond stayed on late to help me in a panic to get a new phone. Really helpfully, that’s twice Gareth has sold me phones and every time it’s a great service
June 5, 2026
Unprompted review
Reply from Vodafone UK - Londonderry
Hey Moira,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I visited Gareth in the Derry store…
I visited Gareth in the Derry store today he was more than helpful the customer service in here is always amazing
June 5, 2026
Unprompted review
Reply from Vodafone UK - Londonderry
Hey there,
Thanks for the lovely review and fantastic support for Gareth.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very highly recommend store
I was looked after in the store and Gareth was amazing at giving me all the info I needed and latest offers. Highly recommend the richmond centre store.
June 3, 2026
Unprompted review
Reply from Vodafone UK - Londonderry
Hey Shauna,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Londonderry
Hey Declan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
great help fantastic customer service
great help fantastic customer service
June 1, 2026
Unprompted review
Reply from Vodafone UK - Londonderry
Hey Conall,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in to get my SIM card working on…
Came in to get my SIM card working on my iPad and I was sorted in no time, Jonathon was more than helpful and was happy to go out of his was to help, fantastic customer service
May 30, 2026
Unprompted review
Reply from Vodafone UK - Londonderry
Hey Sean,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent experience and great craic in…
Excellent experience and great craic in store with Michael and Johnny was leaving in my trade in.
May 30, 2026
Unprompted review
Reply from Vodafone UK - Londonderry
Hey Bridgeen,
Thanks for the lovely review and fantastic support for Michael and Johnny.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Londonderry
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Londonderry
Hey Claire,
Thanks for the lovely review and fantastic support for Martin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service
Great service and patience. Managed to save quite a bit off my monthly bill. Worked through the couple of accounts we have with Vodafone to see what they could save us. Would recommend.
May 18, 2026
Unprompted review
Reply from Vodafone UK - Londonderry
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great customer care from Gareth and his…
Great customer care from Gareth and his colleague!
May 8, 2026
Unprompted review
Reply from Vodafone UK - Londonderry
Hey Dara,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic experience
Martin was fantastic, very knowledgeable, helpful and friendly.
May 5, 2026
Unprompted review
Reply from Vodafone UK - Londonderry
Hey Stephanie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The staff were good help and the…
The staff were good help and the service was good
April 22, 2026
Unprompted review
Reply from Vodafone UK - Londonderry
Hey Charlie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service instore with Michael and…
Great service instore with Michael and jonny sorting my sim plans.
April 17, 2026
Unprompted review
Reply from Vodafone UK - Londonderry
Hey Peter,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Londonderry
Hey Morgan,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Londonderry
Hey Martin,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service and got what I wanted
Great service and got what I wanted
April 6, 2026
Unprompted review
Reply from Vodafone UK - Londonderry
Hey James,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Martin was very knowledgeable and…
Martin was very knowledgeable and helpful for us in sorting our new phones
April 3, 2026
Unprompted review
Reply from Vodafone UK - Londonderry
Hey Joel,
Thanks for the lovely review and fantastic support for Martin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience
Our sales assistant Martin was a great help and very knowledgeable. Nothing was a problem and sorted everything out for us
April 3, 2026
Unprompted review
Reply from Vodafone UK - Londonderry
Hey Lauren,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Martin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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