Fantastic experience from start to finish. Gareth explained all my upgrade options and helped me pick the best phone and deal for me.
Company replied
Location
Switch locationUnit 1 The Richmond Centre, BT48 6PE Londonderry, GB
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See what reviewers are saying
Many many thanks to Michael and his colleagues: he explained how to transfer everything from one phone to another seamlessly using SmartSwitch really clearly and patiently. Once again many thanks to h... See more
Company replied
Went into Vodafone store in Richmond Centre to sort out problem with cancelling account. Call centre couldn’t sort it - business account and told me to go to store . Michael in the store went above... See more
Company replied
Staff Marty and Dillon. Super knowledgeable, super friendly and super efficient. In sharp contrast to that of a well-known local competitor at their Belfast store. Great service. Great advice. A... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Londonderry
Written by the company
Contact info
Unit 1 The Richmond Centre, BT48 6PE, Londonderry, United Kingdom
4.9
Excellent
187 reviews
Asks customers to review
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Fantastic experience
Martin was fantastic, very knowledgeable, helpful and friendly.
May 5, 2026
Unprompted review
Reply from Vodafone UK - Londonderry
Hey Stephanie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The staff were good help and the…
The staff were good help and the service was good
April 22, 2026
Unprompted review
Reply from Vodafone UK - Londonderry
Hey Charlie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service instore with Michael and…
Great service instore with Michael and jonny sorting my sim plans.
April 17, 2026
Unprompted review
Reply from Vodafone UK - Londonderry
Hey Peter,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Londonderry
Hey Morgan,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Londonderry
Hey Martin,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service and got what I wanted
Great service and got what I wanted
April 6, 2026
Unprompted review
Reply from Vodafone UK - Londonderry
Hey James,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Martin was very knowledgeable and…
Martin was very knowledgeable and helpful for us in sorting our new phones
April 3, 2026
Unprompted review
Reply from Vodafone UK - Londonderry
Hey Joel,
Thanks for the lovely review and fantastic support for Martin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience
Our sales assistant Martin was a great help and very knowledgeable. Nothing was a problem and sorted everything out for us
April 3, 2026
Unprompted review
Reply from Vodafone UK - Londonderry
Hey Lauren,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Martin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Gareth is the man!!!!
Quick discussion saved me money & only went in to sort out my friends phone
March 29, 2026
Unprompted review
Reply from Vodafone UK - Londonderry
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Top Guy Gareth
Gareth was extremely helpful and made the experience enjoyable.
March 21, 2026
Unprompted review
Reply from Vodafone UK - Londonderry
Hey Declan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Was approached right away and was a…
Was approached right away and was a smooth experience and helped me pick the right phone for me
March 20, 2026
Unprompted review
Reply from Vodafone UK - Londonderry
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Londonderry
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Gareth is fantastic
Gareth is fantastic, give me the best help , very friendly. Im defenetly recomende Gareth to my family and friend
March 15, 2026
Unprompted review
Reply from Vodafone UK - Londonderry
Hey Nadia,
Thanks for the lovely review and fantastic support for Gareth.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Customer Experience
What made my Experience Great was the Level of Customer Service that was Experienced in Store. Staff went Above & Beyond to Meet my Needs.
March 6, 2026
Unprompted review
Reply from Vodafone UK - Londonderry
Hey Michael,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Londonderry
Hey Darren,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent staff attention and advice
February 28, 2026
Unprompted review
Reply from Vodafone UK - Londonderry
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
The sales assistant was very helpful…
The sales assistant was very helpful and listened to me
February 14, 2026
Unprompted review
Reply from Vodafone UK - Londonderry
Hey Ciaran,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing customer service very helpful
Amazing customer service very helpful, answered any questions 😀
February 13, 2026
Unprompted review
Reply from Vodafone UK - Londonderry
Hey Tina,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Londonderry
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Gareth Derry
Gareth was excellent. Knowledgeable and customer focussed.
February 5, 2026
Unprompted review
Reply from Vodafone UK - Londonderry
Hey Martin,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Gareth.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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