Fantastic experience from start to finish. Gareth explained all my upgrade options and helped me pick the best phone and deal for me.
Company replied
Location
Switch locationUnit 1 The Richmond Centre, BT48 6PE Londonderry, GB
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See what reviewers are saying
Many many thanks to Michael and his colleagues: he explained how to transfer everything from one phone to another seamlessly using SmartSwitch really clearly and patiently. Once again many thanks to h... See more
Company replied
Went into Vodafone store in Richmond Centre to sort out problem with cancelling account. Call centre couldn’t sort it - business account and told me to go to store . Michael in the store went above... See more
Company replied
Staff Marty and Dillon. Super knowledgeable, super friendly and super efficient. In sharp contrast to that of a well-known local competitor at their Belfast store. Great service. Great advice. A... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Londonderry
Written by the company
Contact info
Unit 1 The Richmond Centre, BT48 6PE, Londonderry, United Kingdom
4.9
Excellent
188 reviews
Asks customers to review
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Helpful and useful information given…
Helpful and useful information given and helped save cost
February 5, 2026
Unprompted review
Reply from Vodafone UK - Londonderry
Hi Ben,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Excellent service from Garath
Excellent service from Garath , straight forward and no hassle
February 1, 2026
Unprompted review
Reply from Vodafone UK - Londonderry
Hey Dee,
Thanks for the lovely review and fantastic support for Garath.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Always a pleasure going into Vodafone…
Always a pleasure going into Vodafone in Derry, all staff so helpful and patient when I call in. Will always recommend it to friends and family!
January 14, 2026
Unprompted review
Reply from Vodafone UK - Londonderry
Hey Annette,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Class customer service as always
Class customer service as always. Have a few accounts with Vodafone, so thought I would try the WiFi. Got a great deal from Martin when setting up, always a good laugh with Jonny and Mick too.
January 14, 2026
Unprompted review
Reply from Vodafone UK - Londonderry
Hey Kate,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great
No waiting time. Gareth was very helpful and talked me through all the options with great patience to work out the best deal for me.
January 9, 2026
Unprompted review
Reply from Vodafone UK - Londonderry
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Staff are always pleasant amd extremely…
Staff are always pleasant amd extremely helpful, I have quite a few lines on my account so can be a bit of a regular visitor
January 6, 2026
Unprompted review
Reply from Vodafone UK - Londonderry
Hey Stephen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Michael is great staff!
Michael is one of the funniest and most helpful people,
Made it a very warm homely feel.
Great knowledge of his products and feeling very confident with his suggestions that we’ve chosen to get!
January 7, 2026
Unprompted review
Reply from Vodafone UK - Londonderry
Hey Matty,
Thanks for the lovely review and fantastic support for Michael.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Michael was an incredible salesman
Michael was an incredible salesman! Made setting up our WiFi account so easy. Explained everything thoroughly and made our experience feel great. Really recommend:)
January 7, 2026
Unprompted review
Reply from Vodafone UK - Londonderry
Hey Jennifer,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great support and guidance from Gareth
Worked with Gareth and got an amazing deal and plan just in time for Christmas. Delighted with the service.
December 24, 2025
Unprompted review
Reply from Vodafone UK - Londonderry
Hey Maria,
Thanks for the lovely review and fantastic support for Gareth.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Londonderry
Hey Leo,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great Deal, Great Service
Gareth was top class, sorted me out and made everything really easy.
Top deal he got me too 👍
December 23, 2025
Unprompted review
Reply from Vodafone UK - Londonderry
Hey Philip,
Thanks for the lovely review and fantastic support for Gareth.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Londonderry
Hey Mary,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Clear detailed information regarding…
Clear detailed information regarding deals and plans
December 21, 2025
Unprompted review
Reply from Vodafone UK - Londonderry
Hey Ciara,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very friendly staff member who…
Very friendly staff member who explained things carefully and took time to set up my daughter's new phone. Excellent service overall...
December 18, 2025
Unprompted review
Reply from Vodafone UK - Londonderry
Hey Micaela,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I came in to the store was immediately…
I came in to the store was immediately greeted by the amazing Vodafone Derry team, my phone was having issues and the boys sorted it out I am very grateful I now can ring my aunt in America I am so pleased.
December 6, 2025
Unprompted review
Reply from Vodafone UK - Londonderry
Hey Aoife,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Attentive staff and patient with me
November 25, 2025
Unprompted review
Reply from Vodafone UK - Londonderry
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service from Jonny and Michael…
Great service from Jonny and Michael getting me a new sim for my phone
November 24, 2025
Unprompted review
Reply from Vodafone UK - Londonderry
Hey Caroline,
Thanks for the lovely review and fantastic support for Jonny and Michael.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Good service setting up my new phone
Good service setting up my new phone. Thanks again
November 8, 2025
Unprompted review
Reply from Vodafone UK - Londonderry
Hi. We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate the great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Marty always goes that extra mile he is…
Marty always goes that extra mile he is always pleasant and very helpful as well as very knowledge
November 1, 2025
Unprompted review
Reply from Vodafone UK - Londonderry
Hi. We appreciate you taking the time to share your positive experience. We're happy to hear that you found our team member to be pleasant, helpful, and knowledgeable. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic at answering all queries and…
Fantastic at answering all queries and is very patient and polite.
October 26, 2025
Unprompted review
Reply from Vodafone UK - Londonderry
Hi. We're happy to hear that our team was able to answer your questions with patience and politeness. Thank you for sharing your positive experience with us! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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