Fantastic experience from start to finish. Gareth explained all my upgrade options and helped me pick the best phone and deal for me.
Company replied
Location
Switch locationUnit 1 The Richmond Centre, BT48 6PE Londonderry, GB
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See what reviewers are saying
Many many thanks to Michael and his colleagues: he explained how to transfer everything from one phone to another seamlessly using SmartSwitch really clearly and patiently. Once again many thanks to h... See more
Company replied
Went into Vodafone store in Richmond Centre to sort out problem with cancelling account. Call centre couldn’t sort it - business account and told me to go to store . Michael in the store went above... See more
Company replied
Staff Marty and Dillon. Super knowledgeable, super friendly and super efficient. In sharp contrast to that of a well-known local competitor at their Belfast store. Great service. Great advice. A... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Londonderry
Written by the company
Contact info
Unit 1 The Richmond Centre, BT48 6PE, Londonderry, United Kingdom
4.9
Excellent
188 reviews
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Excellent service from Gareth
Excellent service from Gareth, very helpful
April 4, 2025
Unprompted review
Reply from Vodafone UK - Londonderry
Hi Anne,
We really appreciate your wonderful review and the amazing support for Gareth.
If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.
Thank you,
Vodafone Social Media Team
Reply from Vodafone UK - Londonderry
Hey Tony,
Thanks for the lovely review and fantastic support for Gareth.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
“A People’s Person” 🦋🌈
Gareth I have dealt with you on 2 occasions and you have been very helpful and attentive to detail. Great customer service all round, a people’s person :-)
April 1, 2025
Unprompted review
Reply from Vodafone UK - Londonderry
Hey Adele,
Thanks for the lovely review and fantastic support for Gareth.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I was pleased with Marty
I was pleased with Marty . He provided me with an excellent service
March 26, 2025
Unprompted review
Reply from Vodafone UK - Londonderry
Hey Paul, thanks for the awesome feedback for Marty. All the best, The Vodafone Social Media Team
Marty was very helpful.
March 26, 2025
Unprompted review
Reply from Vodafone UK - Londonderry
Hi Danny, Thanks for your lovely words for Marty. All the best, The Vodafone Social Media Team
Aoife was a very pleasant young lady…
Aoife was a very pleasant young lady could not have been more helpful today and a good asset to the team.
March 22, 2025
Unprompted review
Reply from Vodafone UK - Londonderry
Hello Rosemary,
It's always our aim to provide a helpful service, so it's great to hear that Aoife delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Londonderry
Hi Liam,
Thanks for your review for us. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Service was excellent and very friendly
February 4, 2025
Unprompted review
Reply from Vodafone UK - Londonderry
Thanks for your five star review, Bobby! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
the boys were very helpful and got me…
the boys were very helpful and got me the beat deal 1st class
January 27, 2025
Unprompted review
Reply from Vodafone UK - Londonderry
Hi David. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Londonderry
Hi there,
Thank you for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great staff
Great staff, professional helpful and easily approachable, only store I use and always welcomed with a smile
December 19, 2024
Unprompted review
Reply from Vodafone UK - Londonderry
Hi James,
It's great to hear your feedback, thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Did everything I need them to do and…
Did everything I need them to do and did it all with no hassle.
December 15, 2024
Unprompted review
Reply from Vodafone UK - Londonderry
Hello, Stephen,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service, I have been with Vodafone for a while and have always had no problems, any issues always easily resolved, Johnny is always great help. Would highly recommend.
November 25, 2024
Unprompted review
Reply from Vodafone UK - Londonderry
Hi Lisa, Thank you for your review for Johnny.
Thanks again, The Vodafone Social Media Team
BEEN WITH THIS COMPANY SINCE 2017 …
BEEN WITH THIS COMPANY SINCE 2017 ......AND THE STORES GUYS ARE EXCELLENT I CANNOT FAULT THIS STORE ...GREAT RESPECT VERY HELP FUL NOTHING IS TOOOOO MUCH TROUBLE .......100 % HERE... WAS DEALING WITH MICHAEL TODAY...
November 21, 2024
Unprompted review
Reply from Vodafone UK - Londonderry
Hi Joan,
Thank you for taking the time to review and share your great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Londonderry
Hi B L,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Gareth was awesome
Gareth was awesome. He's helped a lot in recent months with broken phone and sim cards. Him and his colleague Johnny are so lovely and kind. Very good customer service! Highly reccomend. Thanks 😊
November 11, 2024
Unprompted review
Reply from Vodafone UK - Londonderry
Hello, Siobhan,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
really good help from marty and jonny…
really good help from marty and jonny today in store with my upgrade options
October 22, 2024
Unprompted review
Reply from Vodafone UK - Londonderry
Hi Martina,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Good service by Jonny instore
October 19, 2024
Unprompted review
Reply from Vodafone UK - Londonderry
Hi Graeme,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in store.
Thanks,
The Vodafone Social Media Team
Friendly staff and fantastic customer…
Friendly staff and fantastic customer service
October 5, 2024
Unprompted review
Reply from Vodafone UK - Londonderry
Hi Killian. Thank you for your review for the team. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Michael was a great help
September 29, 2024
Unprompted review
Reply from Vodafone UK - Londonderry
Hi Shimmy,
Thank you for your review and great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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