Fantastic experience from start to finish. Gareth explained all my upgrade options and helped me pick the best phone and deal for me.
Company replied
Location
Switch locationUnit 1 The Richmond Centre, BT48 6PE Londonderry, GB
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See what reviewers are saying
Many many thanks to Michael and his colleagues: he explained how to transfer everything from one phone to another seamlessly using SmartSwitch really clearly and patiently. Once again many thanks to h... See more
Company replied
Went into Vodafone store in Richmond Centre to sort out problem with cancelling account. Call centre couldn’t sort it - business account and told me to go to store . Michael in the store went above... See more
Company replied
Staff Marty and Dillon. Super knowledgeable, super friendly and super efficient. In sharp contrast to that of a well-known local competitor at their Belfast store. Great service. Great advice. A... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Londonderry
Written by the company
Contact info
Unit 1 The Richmond Centre, BT48 6PE, Londonderry, United Kingdom
4.9
Excellent
188 reviews
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Sim Card Update
Helped by Marty in store with a quick and easy upgrade option on the SIM plan which was due to finish. Seamless transition at a cheaper cost.
September 28, 2024
Unprompted review
Reply from Vodafone UK - Londonderry
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Staff Marty and Dillon.
Staff Marty and Dillon.
Super knowledgeable, super friendly and super efficient. In sharp contrast to that of a well-known local competitor at their Belfast store.
Great service. Great advice. A credit to Vodafone.
September 28, 2024
Unprompted review
Reply from Vodafone UK - Londonderry
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Very helpful as always great customer…
Very helpful as always great customer service Marty gives great advice as to what suits my needs the best and I have dealt with him in the past and has always looked after me throughout. 5*****
September 28, 2024
Unprompted review
Reply from Vodafone UK - Londonderry
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Marty was very helpful my emails…
Marty was very helpful my emails stopped working and he took the time and patience to resolve this issue for me
September 28, 2024
Unprompted review
Reply from Vodafone UK - Londonderry
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Londonderry
Hi Gary,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Great service from Jonny and Gareth
Great service from Jonny and Gareth, was checking my broadband and phone plans. Great advice
August 10, 2024
Unprompted review
Reply from Vodafone UK - Londonderry
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Gareth was very helpful in helping me…
Gareth was very helpful in helping me with my query , thank you
August 6, 2024
Unprompted review
Reply from Vodafone UK - Londonderry
Hi Charleem,
This is a great review for Gareth. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Gareth in my store gave me an excellent…
Gareth in my store gave me an excellent 5 star service .
August 3, 2024
Unprompted review
Reply from Vodafone UK - Londonderry
Hi Elizabeth, Thanks for reaching out about the awesome service you received from Gareth today 😊
All the best, The Vodafone Social Media Team
Johny very friendly
Johny very friendly , got us the best deal and amazing customer service
August 2, 2024
Unprompted review
Reply from Vodafone UK - Londonderry
Hey Meg,
Thanks for letting us know what an amazing job Johny did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3ICUxW or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
My experience was phenomenal Gareth the…
My experience was phenomenal Gareth the assistant manager of the foyleside shopping centre store was very helpful could not fault my experience!
July 27, 2024
Unprompted review
Reply from Vodafone UK - Londonderry
Hey Cassie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Marty was absolutely outstanding…
Marty was absolutely outstanding Vodafone employee... Great customer service
July 27, 2024
Unprompted review
Reply from Vodafone UK - Londonderry
Hey Anthony,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Helpful and Informative
Martin was very helpful and informative. He advised me well in making decisions on my new phone and circumstances. Many thanks.
July 27, 2024
Unprompted review
Reply from Vodafone UK - Londonderry
Hey Stuart,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Excellent customer service.
Excellent customer service.
I use this shop frequently and have always had excellent customer experience. Couldn't fault their knowledge and helpful attitude to all my questions.
July 25, 2024
Unprompted review
Reply from Vodafone UK - Londonderry
Hi Aine. Thank you for your review for the team. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Staff incredibly helpful and informative
Gareth was incredibly friendly and was more than informative when it came to telling us about the different phone and products.
July 25, 2024
Unprompted review
Reply from Vodafone UK - Londonderry
Hi Nicole. Thank you for your review for Gareth. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Gareth was excellent helped got what we…
Gareth was excellent helped got what we were looking for at the best price possible :)
July 25, 2024
Unprompted review
Reply from Vodafone UK - Londonderry
Hi Michael. Thank you for your review for Gareth. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful to customer
July 24, 2024
Unprompted review
Reply from Vodafone UK - Londonderry
Hi Gilbert,
Thank you for reviewing and sharing your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Gareth was fantastic helpful and…
Gareth was fantastic helpful and supportive. Thank you so much
July 24, 2024
Unprompted review
Reply from Vodafone UK - Londonderry
Hi Seamus,
Thank you for taking the time to review and sharing this feedback for Gareth.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great help good team know what they are…
Great help good team know what they are doing
July 13, 2024
Unprompted review
Reply from Vodafone UK - Londonderry
Hi there,
Thank you for your review and feedback!
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Lovely benn
Lovely benn. Helped a lot with a autistic family member cheerful and happy quickly 🥰🥰🥰🥰
May 14, 2024
Unprompted review
Reply from Vodafone UK - Londonderry
Hi there,
It's lovely to see you had such a positive experience with Benn. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Fantastic service 5 stars
May 14, 2024
Unprompted review
Reply from Vodafone UK - Londonderry
Thanks for the brilliant review, Cal! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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