Vodafone UK - Long Eaton Reviews 

162
TrustScore 5 out of 5

4.9

52 High Street, NG10 1LN Long Eaton, GB


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Rated 5 out of 5 stars

Sasha the store manager, along with her team were excellent! She remembered me from the time I came in before, having issues with my phone and the battery life! She explained all my options, spok... See more

Company replied

Rated 5 out of 5 stars

Absolutely Amazing 😍 Jay was absolutely brilliant and helped me find the right phone for me. The process was easy and I walked away with a new Google pixel 11 pro. Definitely would use again Thank... See more

Company replied

Rated 5 out of 5 stars

I had an issue with my home internet, so I came into Vodafone for help. Jay was absolutely fantastic. He explained everything clearly and made the whole process really easy. I switched my home broadba... See more

Company replied

Rated 5 out of 5 stars

Jackson was very helpful. Great customer service explained every clearly. Mo was amazing too. Got a great deal on the phone I was looking for. Very friendly and helpful staff. Would recommend this st... See more

Company replied


Company details


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  • 52 High Street, NG10 1LN, Long Eaton, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

162 reviews

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4.9

All reviews

(162)

39,826 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant

Very well communicated & helped me with all my questions

September 3, 2025
Unprompted review
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

We appreciate your feedback and are so glad we could clearly answer your questions and assist you! Thanks for taking the time to share.

Vodafone Social Media Team

Rated 5 out of 5 stars

Went in with a problem and Fhalak was…

Went in with a problem and Fhalak was very patient and took his time to solve the issue I had. Really helpful and will visit again for sure.

August 8, 2025
Unprompted review
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

Hey Jackie, ​

Thanks for the lovely review and fantastic support for Fhalak. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Great service by Neha

Great service by Neha. Really liked after me.

August 6, 2025
Unprompted review
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

Hey Angela,

Thanks for the lovely review and fantastic support for Neha.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Exceptional service 👏

Exceptional service 👏

August 4, 2025
Unprompted review
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

Hey Linda,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing experience with jay very…

Amazing experience with jay very helpful so grateful

July 15, 2025
Unprompted review
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service by Jay

July 14, 2025
Unprompted review
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

Hey Richie,

Thanks for the lovely review and fantastic support for Jay.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I recently went in to get a new phone…

I recently went in to get a new phone and the team have been really helpful! They've helped me to transfer all my stuff across which I was very happy with! Thank you team!😀

July 10, 2025
Unprompted review
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

Hi Marg,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good work by the boys in store

July 3, 2025
Unprompted review
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

Hey Tony,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came in my phone was playing up

Came in my phone was playing up. All sorted and guys were very helpful in store

June 2, 2025
Unprompted review
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

Hey Jackie,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant work.

June 2, 2025
Unprompted review
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

Hey Bill,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service by Jay

June 2, 2025
Unprompted review
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

Hey Gayle,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sorted out my Mrs and mine phone really…

Sorted out my Mrs and mine phone really well. Thanks boys

June 1, 2025
Unprompted review
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

Hey Aaron,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jackson is amazing

Jackson is amazing

May 21, 2025
Unprompted review
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

Hey Simon,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jackson was good

Jackson was good. Really helpful

May 21, 2025
Unprompted review
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

Hey Les,

Thanks for the lovely review and fantastic support for Jackson.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

May 21, 2025
Unprompted review
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

Hey Madeleine,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Proper service

Proper service , very helpful

April 28, 2025
Unprompted review
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

Hey ,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Good service and clear explanation

Good service and clear explanation. Was able to get a new phone at a good price. Jay especially was very helpful and nice.

April 3, 2025
Unprompted review
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

Hey Max,

Thanks for the lovely review and fantastic support for Jay.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

March 20, 2025
Unprompted review
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

Hi Malcolm,

Thanks for taking your time to share this review. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

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