Sasha the store manager, along with her team were excellent! She remembered me from the time I came in before, having issues with my phone and the battery life! She explained all my options, spok... See more
Company replied
52 High Street, NG10 1LN Long Eaton, GB
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Sasha the store manager, along with her team were excellent! She remembered me from the time I came in before, having issues with my phone and the battery life! She explained all my options, spok... See more
Company replied
Absolutely Amazing 😍 Jay was absolutely brilliant and helped me find the right phone for me. The process was easy and I walked away with a new Google pixel 11 pro. Definitely would use again Thank... See more
Company replied
I had an issue with my home internet, so I came into Vodafone for help. Jay was absolutely fantastic. He explained everything clearly and made the whole process really easy. I switched my home broadba... See more
Company replied
Jackson was very helpful. Great customer service explained every clearly. Mo was amazing too. Got a great deal on the phone I was looking for. Very friendly and helpful staff. Would recommend this st... See more
Company replied
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52 High Street, NG10 1LN, Long Eaton, United Kingdom
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Very well communicated & helped me with all my questions

Reply from Vodafone UK - Long Eaton
Went in with a problem and Fhalak was very patient and took his time to solve the issue I had. Really helpful and will visit again for sure.

Reply from Vodafone UK - Long Eaton

Reply from Vodafone UK - Long Eaton

Reply from Vodafone UK - Long Eaton
Amazing experience with jay very helpful so grateful

Reply from Vodafone UK - Long Eaton
I recently went in to get a new phone and the team have been really helpful! They've helped me to transfer all my stuff across which I was very happy with! Thank you team!😀

Reply from Vodafone UK - Long Eaton
Came in my phone was playing up. All sorted and guys were very helpful in store

Reply from Vodafone UK - Long Eaton
Sorted out my Mrs and mine phone really well. Thanks boys

Reply from Vodafone UK - Long Eaton

Reply from Vodafone UK - Long Eaton

Reply from Vodafone UK - Long Eaton

Reply from Vodafone UK - Long Eaton

Reply from Vodafone UK - Long Eaton
Good service and clear explanation. Was able to get a new phone at a good price. Jay especially was very helpful and nice.

Reply from Vodafone UK - Long Eaton
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