Vodafone UK - Long Eaton Reviews 

165
TrustScore 5 out of 5

4.9

52 High Street, NG10 1LN Long Eaton, GB


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Rated 5 out of 5 stars

Sasha the store manager, along with her team were excellent! She remembered me from the time I came in before, having issues with my phone and the battery life! She explained all my options, spok... See more

Company replied

Rated 5 out of 5 stars

Mo was very kind and helpful. The customer service was amazing. They were very friendly and made the process very easy helping me understand everything.

Company replied

Rated 5 out of 5 stars

I had an issue with my home internet, so I came into Vodafone for help. Jay was absolutely fantastic. He explained everything clearly and made the whole process really easy. I switched my home broadba... See more

Company replied

Rated 5 out of 5 stars

Absolutely Amazing 😍 Jay was absolutely brilliant and helped me find the right phone for me. The process was easy and I walked away with a new Google pixel 11 pro. Definitely would use again Thank... See more

Company replied


Company details


Contact info

  • 52 High Street, NG10 1LN, Long Eaton, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

165 reviews

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1-star

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4.9

All reviews

(165)

40,120 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant work by the team in Long Eaton

November 2, 2024
Unprompted review
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

Hello, Colin,

Thanks for the feedback and support, we really appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helped me with my phone.

November 2, 2024
Unprompted review
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

Hello, Hazel,

Thank you for taking the time to review and share your feedback, we appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Outstanding service

Been coming into Vodafone for the past 5+ years because of Fhalak the manager. He is absolutely a gem to the business. Always ready to help in any way possible. Don't know what I'd do if he ever leaves or moves to a different store.

November 1, 2024
Unprompted review
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

Hello, Anne-Louise,

It's great to hear about the positive experience which you've had with Fhalak. Thanks for taking the time to write in a review about the service you received.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Efficient and friendly service at Long…

Efficient and friendly service at Long Eaton today. Our server Taj found the best plans for us and we were extremely happy with our visit.

October 19, 2024
Unprompted review
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

Hi Chris,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in store.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Fhalak was extremely helpful

Fhalak was extremely helpful, sorted my 3 sim deals and home broadband within a price I was happy with and all in my lunch break. Great service at the Long Eaton store

October 17, 2024
Unprompted review
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

Hi Claire,

It's great to hear about your recent experience and feedback. Thank you for your review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you long eato

Thank you long eato. Was great very helpful transfered my phone cheers Jay

October 4, 2024
Unprompted review
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

Hello, Paul,

It's great to hear about the positive experience which you had. We appreciate you taking the time to write in a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic experience at longeaton…

Fantastic experience at longeaton Vodafone

September 5, 2024
Unprompted review
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

Hi Greg,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in Longeaton.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Company is doing well by hiring good…

Company is doing well by hiring good staff that look out for elderly person like myself. Keep up the great work you guys do in the store.

September 5, 2024
Unprompted review
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

Hi Jill,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in store.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from.the boys in store

Great service from.the boys in store. Especially Jay

September 4, 2024
Unprompted review
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

Hi ,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the great service the team provided in store.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Went into the Vodafone today got a new…

Went into the Vodafone today got a new phone and it transfered thank you guys appreciated

September 4, 2024
Unprompted review
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

Hi Lee,

Thanks for taking your time to leave this review for our Long Eaton store. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Thank you for service today guys…

Thank you for service today guys amazing would highly recommend

September 4, 2024
Unprompted review
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

Hi Matt,

This is a great review for our Long Eaton store. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Excellent work and really quick to sort…

Excellent work and really quick to sort evetything out

September 2, 2024
Unprompted review
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

Hi Fay. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mo was excellent help

August 7, 2024
Unprompted review
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

Hey Carole,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3ICUxW or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you for your very helpful…

Thank you for your very helpful service, much appreciated!

August 1, 2024
Unprompted review
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

Hi Hilary ,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Fhalak dealt with me in the manner I…

Fhalak dealt with me in the manner I would expect from him. His service has never been less than exemplary. He explained everything very well. Thank you Fhalak

August 1, 2024
Unprompted review
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

Hi Jacqueline,

Thank you for reviewing, and sharing this great feedback for Fhalak.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly and VERY helpful staff

I was seen to very quickly and asked lots of questions about what I wanted.
They were extremely helpful and made sure I was happy with my purchase. Very friendly staff and was overall a lovely experience in store!! Highly recommend

August 1, 2024
Unprompted review
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

Hi Rummanax,

Thanks for your review and feedback for the team.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service

Brilliant service

July 6, 2024
Unprompted review
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Was a great service from Jay thank you

Was a great service from Jay thank you

July 6, 2024
Unprompted review
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Needed help with my phone went in and…

Needed help with my phone went in and the lads were great foxed my phone for me

July 1, 2024
Unprompted review
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

Hi Daniel. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service

June 12, 2024
Unprompted review
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

Hi Margaret,

This is lovely feedback for our Long Eaton store. Thanks for taking your time to share.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

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