Sasha the store manager, along with her team were excellent! She remembered me from the time I came in before, having issues with my phone and the battery life! She explained all my options, spok... See more
Company replied
52 High Street, NG10 1LN Long Eaton, GB
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Sasha the store manager, along with her team were excellent! She remembered me from the time I came in before, having issues with my phone and the battery life! She explained all my options, spok... See more
Company replied
Mo was very kind and helpful. The customer service was amazing. They were very friendly and made the process very easy helping me understand everything.
Company replied
I had an issue with my home internet, so I came into Vodafone for help. Jay was absolutely fantastic. He explained everything clearly and made the whole process really easy. I switched my home broadba... See more
Company replied
Absolutely Amazing 😍 Jay was absolutely brilliant and helped me find the right phone for me. The process was easy and I walked away with a new Google pixel 11 pro. Definitely would use again Thank... See more
Company replied
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52 High Street, NG10 1LN, Long Eaton, United Kingdom
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AMAZING SERVICE
Jay understood my needs and helped me get a new phone and sort my broadband great stuff

Reply from Vodafone UK - Long Eaton

Reply from Vodafone UK - Long Eaton
Had issues with my contract went to see mo who went through my account, talked me through my bills, helped me update my details and also renewed my contract for me. Great service will always come back to this shop

Reply from Vodafone UK - Long Eaton
Went to long eaton branch with a broken phone spoke to mo who got me a new phone and helped me set it up

Reply from Vodafone UK - Long Eaton
Camera in and got an s24 ultra with Mo's help, really good service really patient

Reply from Vodafone UK - Long Eaton
Brilliant service from the boys in long Eaton store

Reply from Vodafone UK - Long Eaton
Very helpful guys in the shop Jay in particular. Very helpful and polite for someone who is a technophobe

Reply from Vodafone UK - Long Eaton
Brill service from jay helped me and my wife’s contracts. Highly recommend

Reply from Vodafone UK - Long Eaton

Reply from Vodafone UK - Long Eaton
Came in to store after having issues with O2 spoke to Mo who was very helpful and helped me get a new phone definitely recommend

Reply from Vodafone UK - Long Eaton
I am really happy with the service since Mo who helped me in the vodaphone store in LongEaton, behaved so well so that I can keep my trust on him. He explained me phones and understood my requirement and helped to select the best phone me. Really recommended.

Reply from Vodafone UK - Long Eaton

Reply from Vodafone UK - Long Eaton
Mo was so helpful and so lovely, would definitely recommend speaking to him if you have any problems.

Reply from Vodafone UK - Long Eaton
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