Sasha the store manager, along with her team were excellent! She remembered me from the time I came in before, having issues with my phone and the battery life! She explained all my options, spok... See more
Company replied
52 High Street, NG10 1LN Long Eaton, GB
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Sasha the store manager, along with her team were excellent! She remembered me from the time I came in before, having issues with my phone and the battery life! She explained all my options, spok... See more
Company replied
Mo was very kind and helpful. The customer service was amazing. They were very friendly and made the process very easy helping me understand everything.
Company replied
I had an issue with my home internet, so I came into Vodafone for help. Jay was absolutely fantastic. He explained everything clearly and made the whole process really easy. I switched my home broadba... See more
Company replied
Absolutely Amazing 😍 Jay was absolutely brilliant and helped me find the right phone for me. The process was easy and I walked away with a new Google pixel 11 pro. Definitely would use again Thank... See more
Company replied
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52 High Street, NG10 1LN, Long Eaton, United Kingdom
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Fhalak was amazing with my experience at Vodafone . He then told me all the best deals I would be able to get and we ended up with a contract for me and my daughter , what a legend and what an amazing store

Reply from Vodafone UK - Long Eaton
Went into long Eaton branch and bought a new iPhone. The lads there were very helpful and friendly
Highly recommend

Reply from Vodafone UK - Long Eaton
Brilliant service from the boys in store.

Reply from Vodafone UK - Long Eaton
Amazing service from the long Eaton staff today fhalak and Jay

Reply from Vodafone UK - Long Eaton
The customer services were fantastic! They helped me with everything I needed help with and made the upgrade easy as possible! Fhalak and jay had great customer service and were polite and helpful

Reply from Vodafone UK - Long Eaton
Honestly l had good experience. All my issues were sorted out by Danielle

Reply from Vodafone UK - Long Eaton
Danielle was very helpful and I was very satisfied thankyou

Reply from Vodafone UK - Long Eaton
Went into store to get phone looked at as it was giving me issues. Guy in store called Mo, helped this old man and all working fine now.

Reply from Vodafone UK - Long Eaton
Colin is an absute star. Always happy to help and always with a smile. If all high street stores had his enthusiasm it would make shopping a delight

Reply from Vodafone UK - Long Eaton
Fhalak has helped us get amazing phone deals. He has a very good customer service and always makes us feel welcomed. Whenever I have a question or I am confused about anything, he would always try to find a solution and give me clarity.

Reply from Vodafone UK - Long Eaton

Reply from Vodafone UK - Long Eaton
Lovely staff and brilliant servants to Vodafone.

Reply from Vodafone UK - Long Eaton
Excellent service from the boys in store.

Reply from Vodafone UK - Long Eaton

Reply from Vodafone UK - Long Eaton
Colin from Vodaphone at Long Eaton Nottinghan was exceptional. It was a pleasure watching him at work. You must be grateful that you have such a fantastic employee working for you.

Reply from Vodafone UK - Long Eaton
Brilliant service from Long Eaton staff, nice and simple and easy to work with

Reply from Vodafone UK - Long Eaton
Very Helpful and looked at my plan to make sure it was right for me.
Great service.

Reply from Vodafone UK - Long Eaton
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