Vodafone UK - Long Eaton Reviews 

166
TrustScore 5 out of 5

4.9

52 High Street, NG10 1LN Long Eaton, GB


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Rated 5 out of 5 stars

Sasha the store manager, along with her team were excellent! She remembered me from the time I came in before, having issues with my phone and the battery life! She explained all my options, spok... See more

Company replied

Rated 5 out of 5 stars

Mo was very kind and helpful. The customer service was amazing. They were very friendly and made the process very easy helping me understand everything.

Company replied

Rated 5 out of 5 stars

I had an issue with my home internet, so I came into Vodafone for help. Jay was absolutely fantastic. He explained everything clearly and made the whole process really easy. I switched my home broadba... See more

Company replied

Rated 5 out of 5 stars

Absolutely Amazing 😍 Jay was absolutely brilliant and helped me find the right phone for me. The process was easy and I walked away with a new Google pixel 11 pro. Definitely would use again Thank... See more

Company replied


Company details


Contact info

  • 52 High Street, NG10 1LN, Long Eaton, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

166 reviews

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4.9

All reviews

(166)

40,120 reviews in the last 12 months

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Rated 5 out of 5 stars

Fhalak was amazing with my experience…

Fhalak was amazing with my experience at Vodafone . He then told me all the best deals I would be able to get and we ended up with a contract for me and my daughter , what a legend and what an amazing store

December 23, 2023
Unprompted review
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went into long Eaton branch and bought…

Went into long Eaton branch and bought a new iPhone. The lads there were very helpful and friendly

Highly recommend

December 16, 2023
Unprompted review
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Reply from Vodafone UK - Long Eaton

Hey Joe,

Thanks for taking the time to review and share this feedback for our store.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service from the boys in…

Brilliant service from the boys in store.

December 8, 2023
Unprompted review
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Reply from Vodafone UK - Long Eaton

Hey Jane,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service from the long Eaton…

Amazing service from the long Eaton staff today fhalak and Jay

November 8, 2023
Unprompted review
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Reply from Vodafone UK - Long Eaton

Hey Michael,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Excellent service

November 3, 2023
Unprompted review
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

Hey Kathleen,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The customer services were fantastic

The customer services were fantastic! They helped me with everything I needed help with and made the upgrade easy as possible! Fhalak and jay had great customer service and were polite and helpful

November 5, 2023
Unprompted review
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Reply from Vodafone UK - Long Eaton

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Honestly l had good experience

Honestly l had good experience. All my issues were sorted out by Danielle

October 27, 2023
Unprompted review
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Reply from Vodafone UK - Long Eaton

Hi Graham,

It's great to hear about your recent experience. Thanks for reviewing and haring your feedback for Danielle.

If you ever need any help, pop us over a message via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Danielle was very helpful and I was…

Danielle was very helpful and I was very satisfied thankyou

October 26, 2023
Unprompted review
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Reply from Vodafone UK - Long Eaton

Hi Sheila,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went into store to get phone looked at…

Went into store to get phone looked at as it was giving me issues. Guy in store called Mo, helped this old man and all working fine now.

October 26, 2023
Unprompted review
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Reply from Vodafone UK - Long Eaton

Hi there,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Colin is an absute star

Colin is an absute star. Always happy to help and always with a smile. If all high street stores had his enthusiasm it would make shopping a delight

October 17, 2023
Unprompted review
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Reply from Vodafone UK - Long Eaton

Hey Ady,

Thanks for the lovely review and fantastic support for Colin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer services

Fhalak has helped us get amazing phone deals. He has a very good customer service and always makes us feel welcomed. Whenever I have a question or I am confused about anything, he would always try to find a solution and give me clarity.

October 7, 2023
Unprompted review
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

Hi there,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nice staff and easy to locate the store

September 23, 2023
Unprompted review
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Reply from Vodafone UK - Long Eaton

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lovely staff.

September 11, 2023
Unprompted review
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Reply from Vodafone UK - Long Eaton

Hi there,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lovely staff and brilliant servants to…

Lovely staff and brilliant servants to Vodafone.

September 3, 2023
Unprompted review
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

Hey Alison,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from the boys in…

Excellent service from the boys in store.

August 18, 2023
Unprompted review
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

Hey Sheila,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing experience

August 4, 2023
Unprompted review
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

Hi there,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great Service

Very staff. Nothing is ever too much trouble.

June 7, 2023
Unprompted review
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

Hi Maggie,

Thanks for your support and review for our Long Eaton store.

We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Colin from Vodaphone at Long Eaton…

Colin from Vodaphone at Long Eaton Nottinghan was exceptional. It was a pleasure watching him at work. You must be grateful that you have such a fantastic employee working for you.

May 10, 2023
Unprompted review
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

Hey Tony,

Thanks for letting us know what an amazing job Colin did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service from Long Eaton…

Brilliant service from Long Eaton staff, nice and simple and easy to work with

May 10, 2023
Unprompted review
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

Hi Simon,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly team.

Very Helpful and looked at my plan to make sure it was right for me.
Great service.

May 10, 2023
Unprompted review
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

Hi Sue. Thank you for your review. It's always lovely to read such great feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat

Thanks again,
Vodafone Social Media Team

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