Vodafone UK - Loughborough Reviews 

531
TrustScore 5 out of 5

5.0

1 Market Street, LE11 3EP Loughborough, GB


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Rated 5 out of 5 stars

Big shout to Max at Vodafone Loughborough — honestly, top bloke. He’s sorted everything for me without any hassle, kept me right, and actually took the time to make sure everything was done proper... See more

Company replied

Rated 5 out of 5 stars

We didn't have to wait, shop empty when we came. Package broadband and mobile phones for both myself and my wife simplified the issues we had. William was efficient and helpful and gave a cheaper dea... See more

Company replied

Rated 5 out of 5 stars

Thank you so much to William at Vodafone Loughborough. So knowledgeable and very patient! New phone for me, first ever phone for my son (who will be ecstatic) and improved my broadband price. I am... See more

Company replied


Company details


Contact info

  • 1 Market Street, LE11 3EP, Loughborough, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

531 reviews

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5.0

All reviews

(531)

40,266 reviews in the last 12 months

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Rated 5 out of 5 stars

Great upgrade with kai.

March 3, 2026
Unprompted review
Vodafone UK - Loughborough logo

Reply from Vodafone UK - Loughborough

Hey Margeret, ​

Thanks for the lovely review and fantastic support for Kai. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Max helped me to sign pdf with finger

Max helped me to sign pdf with finger. This solved a problem for future documents on email /emfs.Really was patiant teaching me.

March 2, 2026
Unprompted review
Vodafone UK - Loughborough logo

Reply from Vodafone UK - Loughborough

Hey Ken,

Thanks for the lovely review and fantastic support for Max.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Bhavin was friendly and professional…

Bhavin was friendly and professional and got the job done

February 28, 2026
Unprompted review
Vodafone UK - Loughborough logo

Reply from Vodafone UK - Loughborough

Hey Martyn,

Thanks for the lovely review and fantastic support for Bhavin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Zee was very very helpful

Zee was very very helpful! Sorted everything quickly and efficiently

February 28, 2026
Unprompted review
Vodafone UK - Loughborough logo

Reply from Vodafone UK - Loughborough

Hey Laura, ​

Thanks for the lovely review and fantastic support for .Zee ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Thank You Zee

Zee was excellent in helping me find a new phone and setting it all up for me. Thank You

February 26, 2026
Unprompted review
Vodafone UK - Loughborough logo

Reply from Vodafone UK - Loughborough

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very patient and polite

Very patient and polite. Got my isue resolved. Thank you

February 24, 2026
Unprompted review
Vodafone UK - Loughborough logo

Reply from Vodafone UK - Loughborough

Hi Jerome,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic experience getting help from…

Fantastic experience getting help from Zee about our landline and WiFi all working now

February 24, 2026
Unprompted review
Vodafone UK - Loughborough logo

Reply from Vodafone UK - Loughborough

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Zee in store

Great service from Zee in store

February 24, 2026
Unprompted review
Vodafone UK - Loughborough logo

Reply from Vodafone UK - Loughborough

Hey Jenny,

Thanks for the lovely review and fantastic support for Zee.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Zee was kind fixing my phone

February 20, 2026
Unprompted review
Vodafone UK - Loughborough logo

Reply from Vodafone UK - Loughborough

Hey Brian,

Thanks for the lovely review and fantastic support for Zee.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Will was excellent i had a virus on my…

Will was excellent i had a virus on my phone and he removed it. Very happy.

February 19, 2026
Unprompted review
Vodafone UK - Loughborough logo

Reply from Vodafone UK - Loughborough

Hey Anita,

Thanks for the lovely review and fantastic support for Will.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Just got my new phone and I'm very…

Just got my new phone and I'm very happy with it! A huge thank you to Zee for the fantastic service and for making the whole process so easy. Highly recommend asking for Zee if you're visiting this branch.

February 17, 2026
Unprompted review
Vodafone UK - Loughborough logo

Reply from Vodafone UK - Loughborough

Hey John,

Thanks for the lovely review and fantastic support for Zee.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Will was very helpful in getting me a…

Will was very helpful in getting me a new phone

February 16, 2026
Unprompted review
Vodafone UK - Loughborough logo

Reply from Vodafone UK - Loughborough

Hey Pam,

Thanks for the lovely review and fantastic support for Will.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kai was great!

Kai was great doing my Home broadband upgrade and transferring everything on my phone

February 16, 2026
Unprompted review
Vodafone UK - Loughborough logo

Reply from Vodafone UK - Loughborough

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kai had a great service

Kai helped me with my upgrade and was great help

February 14, 2026
Unprompted review
Vodafone UK - Loughborough logo

Reply from Vodafone UK - Loughborough

Hey Patricia,

Thanks for the lovely review and fantastic support for Kai.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kai was extremely helpful today and as…

Kai was extremely helpful today and as a result both my son and I have stayed with Vodafone and renewed our contracts 👍

February 13, 2026
Unprompted review
Vodafone UK - Loughborough logo

Reply from Vodafone UK - Loughborough

Hey B Taylor,

Thanks for the lovely review and fantastic support for Kai.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Happy with service I'm store zee was…

Happy with service I'm store zee was very helpful giving information about deals for wifi

February 7, 2026
Unprompted review
Vodafone UK - Loughborough logo

Reply from Vodafone UK - Loughborough

Hey Kantilal,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great Tech service with kai

Great Tech service with kai

February 7, 2026
Unprompted review
Vodafone UK - Loughborough logo

Reply from Vodafone UK - Loughborough

Hey Tyrone,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Kai.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Max was

Max
Efficient and friendly , explained all processes very clearly. Saved us money across the range of services.

February 7, 2026
Unprompted review
Vodafone UK - Loughborough logo

Reply from Vodafone UK - Loughborough

Hey,

Thanks for the lovely review and fantastic support for Max.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very happy with service given in store…

Very happy with service given in store Zee looked after us and got us a great deal

February 6, 2026
Unprompted review
Vodafone UK - Loughborough logo

Reply from Vodafone UK - Loughborough

Hey Ses,

Thanks for the lovely review and fantastic support for Zee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Max was extremely helpful and…

Max was extremely helpful and professional with everything i had to ask him. I would recommend this store and sales advisor a lot.

February 4, 2026
Unprompted review
Vodafone UK - Loughborough logo

Reply from Vodafone UK - Loughborough

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

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