Vodafone UK - Loughborough Reviews 

531
TrustScore 5 out of 5

5.0

1 Market Street, LE11 3EP Loughborough, GB


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Rated 5 out of 5 stars

Big shout to Max at Vodafone Loughborough — honestly, top bloke. He’s sorted everything for me without any hassle, kept me right, and actually took the time to make sure everything was done proper... See more

Company replied

Rated 5 out of 5 stars

We didn't have to wait, shop empty when we came. Package broadband and mobile phones for both myself and my wife simplified the issues we had. William was efficient and helpful and gave a cheaper dea... See more

Company replied

Rated 5 out of 5 stars

Thank you so much to William at Vodafone Loughborough. So knowledgeable and very patient! New phone for me, first ever phone for my son (who will be ecstatic) and improved my broadband price. I am... See more

Company replied


Company details


Contact info

  • 1 Market Street, LE11 3EP, Loughborough, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

531 reviews

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5.0

All reviews

(531)

40,266 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fabulous service from Zee helped sort…

Fabulous service from Zee helped sort my wifi

January 23, 2026
Unprompted review
Vodafone UK - Loughborough logo

Reply from Vodafone UK - Loughborough

Hey William,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Max was great with helping me as were…

Max was great with helping me as were the rest of the staff in Vodafone, I swapped my WiFi over from sky and I’ve saved loads of money!

January 22, 2026
Unprompted review
Vodafone UK - Loughborough logo

Reply from Vodafone UK - Loughborough

Hey Veronica,

Thanks for the lovely review and fantastic support for Max.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kai was great setting up my sim only

Kai was great setting up my sim only

January 21, 2026
Unprompted review
Vodafone UK - Loughborough logo

Reply from Vodafone UK - Loughborough

Hey,

Thanks for the lovely review and fantastic support for Kai.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Zee was really helpful

Zee was really helpful

January 21, 2026
Unprompted review
Vodafone UK - Loughborough logo

Reply from Vodafone UK - Loughborough

Hey Florence,

Thanks for the lovely review and fantastic support for Zee.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kai was great!!

Kai helped me sort my phone out he was brilliant

January 21, 2026
Unprompted review
Vodafone UK - Loughborough logo

Reply from Vodafone UK - Loughborough

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing help from Zee in shop sorting…

Amazing help from Zee in shop sorting my charger

January 20, 2026
Unprompted review
Vodafone UK - Loughborough logo

Reply from Vodafone UK - Loughborough

Hey Frances,

Thanks for the lovely review and fantastic support for Zee.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service from Erald

Erald was very helpful fixing an issue with my phone. He had plenty of time for me

January 17, 2026
Unprompted review
Vodafone UK - Loughborough logo

Reply from Vodafone UK - Loughborough

Hey Axel,

Thanks for the lovely review and fantastic support for Erald.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

erald helped us today and was really good

erald helped us today

January 17, 2026
Unprompted review
Vodafone UK - Loughborough logo

Reply from Vodafone UK - Loughborough

Hey Lily,

Thanks for the lovely review and fantastic support for Erald.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kai did an amazing job

I did an upgrade and a tech transfwr with kai today, he was super supportive and did a great job, thank you!

January 15, 2026
Unprompted review
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Reply from Vodafone UK - Loughborough

Hey Pauline,

Thanks for the lovely review and fantastic support for Kai.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

A great experience.

Zee looked after me and was great! Took a long time to deal with my issues with my phone. He was incredibly patient and very helpful. Would recommend and visit again.

January 14, 2026
Unprompted review
Vodafone UK - Loughborough logo

Reply from Vodafone UK - Loughborough

Hey Harley,

Thanks for the lovely review and fantastic support for Zee.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful staff member Zee got us very…

Helpful staff member Zee got us very good deal

January 14, 2026
Unprompted review
Vodafone UK - Loughborough logo

Reply from Vodafone UK - Loughborough

Hey Yesmin,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

My sim had stopped working and Bhav was…

My sim had stopped working and Bhav was great getting it to work

January 14, 2026
Unprompted review
Vodafone UK - Loughborough logo

Reply from Vodafone UK - Loughborough

Hey Mark,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Zee was very helpful and clear.

January 14, 2026
Unprompted review
Vodafone UK - Loughborough logo

Reply from Vodafone UK - Loughborough

Hey Patricia,

Thanks for the lovely review and fantastic support for Zee.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service by Zee

Great service by Zee

January 14, 2026
Unprompted review
Vodafone UK - Loughborough logo

Reply from Vodafone UK - Loughborough

Hey John,

Thanks for the lovely review and fantastic support for Zee.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Zee realy helpful.

Zee realy helpful.

January 12, 2026
Unprompted review
Vodafone UK - Loughborough logo

Reply from Vodafone UK - Loughborough

Hey Andy,

Thanks for the lovely review and fantastic support for Zee.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent help frpm store Zee in…

Excellent help frpm store Zee in loughbprough sorted us out

January 8, 2026
Unprompted review
Vodafone UK - Loughborough logo

Reply from Vodafone UK - Loughborough

Hey Wendy,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Zee professional

Great service from Zee professional

January 8, 2026
Unprompted review
Vodafone UK - Loughborough logo

Reply from Vodafone UK - Loughborough

Hey Shammi,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Zee was excellent helping account…

Zee was excellent helping account summary

January 8, 2026
Unprompted review
Vodafone UK - Loughborough logo

Reply from Vodafone UK - Loughborough

Hey Shammi,

Thanks for the lovely review and fantastic support for Zee.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Store colleague solved my problem…

Store colleague solved my problem thanks Zee

January 8, 2026
Unprompted review
Vodafone UK - Loughborough logo

Reply from Vodafone UK - Loughborough

Hey Miriam,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

William was good and fixed my phone…

William was good and fixed my phone where bt couldn’t would definitely recommend.

January 7, 2026
Unprompted review
Vodafone UK - Loughborough logo

Reply from Vodafone UK - Loughborough

Hey Clare,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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