I came into the Loughton branch with my phone completley broken, would not turn on i was so stressed out. I came to purchase a new phone, never been with vodaphone and never had a contract always brou... See more
Company replied
Location
Switch location210 High Road, IG10 1DZ LOUGHTON, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Afzal was very helpful and friendly as regards to Cudtomer service
Company replied
This review is for the two helpful gentlemen, Afzal and Amir in the Loughton branch. After being mis sold a contract in Romford and being given wrong information by customer services on the phone we e... See more
Company replied
Mirza was exceptional!! He was extremely polite and patient very understanding and very helpful!! He helped us upgrade to a better deal and helped us with troubles of roaming abroad!! He sorted all of... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Loughton
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
210 High Road, IG10 1DZ, LOUGHTON, United Kingdom
5.0
Excellent
451 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A secure environment and good…
A secure environment and good deslniffered
July 22, 2026
Unprompted review
Reply from Vodafone UK - Loughton
Hey Lynn,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service with Zara
Great customer service with friendliness and carefully explained everything with detail.
July 22, 2026
Unprompted review
Reply from Vodafone UK - Loughton
Hey Rosen,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent t
July 21, 2026
Unprompted review
Reply from Vodafone UK - Loughton
Hey Barry,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Switch over was fantastic excellent…
Switch over was fantastic excellent customer service Select
July 18, 2026
Unprompted review
Reply from Vodafone UK - Loughton
Hey Steve,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Afzal helped me with everything
July 17, 2026
Unprompted review
Reply from Vodafone UK - Loughton
Hey James,
Thanks for the lovely review and fantastic support for Afzal.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
assistance of at about my phone very…
assistance of at about my phone very good service and a nice very nice gentleman
July 17, 2026
Unprompted review
Reply from Vodafone UK - Loughton
Hey Paul,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I came into the Loughton branch with my…
I came into the Loughton branch with my phone completley broken, would not turn on i was so stressed out. I came to purchase a new phone, never been with vodaphone and never had a contract always brought outright. Mirza and Abbas were so helpful, they went above and beyond explaining the whole processs. Any issues that came up they handled swiftly, professionally and made everything that much easier. I’ve walked out with a new phone and a huge smile! Highly reccomend
July 15, 2026
Unprompted review
Reply from Vodafone UK - Loughton
Hey Kendall,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Loughton
Hey Alex,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Abbas was very patient
Abbas was very patient, great service, so helpful, thank you!
July 13, 2026
Unprompted review
Reply from Vodafone UK - Loughton
Hey Ruth ,
Thanks for the lovely review and fantastic support for Abbas
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Absolutely amazing service and so…
Absolutely amazing service and so helpful ! Thank you Abbas
July 5, 2026
Unprompted review
Reply from Vodafone UK - Loughton
Hey Denise,
Thanks for the lovely review and fantastic support for Abbas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Abbas at Loughton gave a very good…
Abbas at Loughton gave a very good service
July 5, 2026
Unprompted review
Reply from Vodafone UK - Loughton
Hey David,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Abbas was very helpful
Abbas was very helpful. I am so happy with the service received. Thank you! Couldn’t recommend enough!
June 29, 2026
Unprompted review
Reply from Vodafone UK - Loughton
Hey Jessica,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Two top assistants Afzal and Wali
Two top assistants Afzal and Wali! Went above and beyond to assist me which was greatly appreciated
June 25, 2026
Unprompted review
Reply from Vodafone UK - Loughton
Hey Antony,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Loughton
Hey Georgios,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Afzal was very helpful and friendly as…
Afzal was very helpful and friendly as regards to Cudtomer service
June 19, 2026
Unprompted review
Reply from Vodafone UK - Loughton
Hi Vincent, thank you so much for your wonderful review and the amazing support you’ve shown for Afzal , it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Wali was amazing and very helpful and…
Wali was amazing and very helpful and arranged everything with great help
June 19, 2026
Unprompted review
Reply from Vodafone UK - Loughton
Hey there,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Abbas was very helpful and polite
Abbas was very helpful and polite , explained everything so well , good service
June 17, 2026
Unprompted review
Reply from Vodafone UK - Loughton
Hey Mark,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Loughton
Hey Ian,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Loughton
Hey Bashkim,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Loughton
Hey Barry,
Thanks for the lovely review and fantastic support for team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.