Vodafone UK - Loughton Reviews 

461
TrustScore 5 out of 5

5.0

210 High Road, IG10 1DZ LOUGHTON, GB


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Rated 5 out of 5 stars

Wali and afar were absolutely amazing at helping us transfer all our data and dealing with buying new phones and contracts. They were extremely patient, helpful and informative

Company replied

Rated 5 out of 5 stars

I came into the Loughton branch with my phone completley broken, would not turn on i was so stressed out. I came to purchase a new phone, never been with vodaphone and never had a contract always brou... See more

Company replied

Rated 5 out of 5 stars

Excellent service! We had lost a phone. Abbas helped us through the process really efficiently and explained everything to us so well. Highly Recimmend! Thank you

Company replied


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  • 210 High Road, IG10 1DZ, LOUGHTON, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

461 reviews

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5.0

All reviews

(461)

39,826 reviews in the last 12 months

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Rated 5 out of 5 stars

10/10 customer service with Mr Waliur

10/10 customer service with Mr Waliur, they help me a lot thank you..

March 24, 2026
Unprompted review
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Reply from Vodafone UK - Loughton

Hey Ata,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service, very polite and knowledgeable

March 22, 2026
Unprompted review
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Reply from Vodafone UK - Loughton

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Abbas is very helpful and friendly to…

Abbas is very helpful and friendly to us to sort out my husband’s account. Swift service and good explanation. Thank you so much X

March 17, 2026
Unprompted review
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Reply from Vodafone UK - Loughton

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mirza was fabulous

Mirza was fabulous. A great help

March 17, 2026
Unprompted review
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Reply from Vodafone UK - Loughton

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Have save money on my usage and check…

Have save money on my usage and check the battery con

March 17, 2026
Unprompted review
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Reply from Vodafone UK - Loughton

Hey Gerard,

This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Staff are really nice

Staff are really nice, great help with choosing the phone, great explanation and patience.

March 13, 2026
Unprompted review
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Reply from Vodafone UK - Loughton

Hey Alice,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Abbas was excellent.Highly recommend!

Abbas was excellent.Highly recommend!

March 9, 2026
Unprompted review
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Reply from Vodafone UK - Loughton

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. Very polite and helpful staff at Loughton branch

March 8, 2026
Unprompted review
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Reply from Vodafone UK - Loughton

Hey Weronika,

Thanks for the lovely review and fantastic support for Loughton branch.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good experience in Loughton today with…

Good experience in Loughton today with my upgrade

March 8, 2026
Unprompted review
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Reply from Vodafone UK - Loughton

Hey Petrit,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I have done upgrade Sim plan Vodafone…

I have done upgrade Sim plan Vodafone staff have given good deal had a great experience definitely recommended Vodafone Loughton

March 6, 2026
Unprompted review
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Reply from Vodafone UK - Loughton

Hey Mirza,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very nice

Very nice, so professional service, very hopeful. I'm very pleasant.

March 6, 2026
Unprompted review
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Reply from Vodafone UK - Loughton

Hey Andrew,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

If there was an opportunity to give 10…

If there was an opportunity to give 10 stars I would have done. Afzal at the Loughton store has gone way beyond customer satisfaction due to his knowledge, his patience and his overall attitude to customer service. Thank you Afzal.

March 5, 2026
Unprompted review
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Reply from Vodafone UK - Loughton

Hey Sue,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Afzal has been very patient and an…

Afzal has been very patient and an excellent sales person

March 4, 2026
Unprompted review
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Reply from Vodafone UK - Loughton

Hey there, ​

Thanks for the lovely review and fantastic support for Afzal. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

I have been so impressed by this…

I have been so impressed by this wonderful man. He has been so so patient and actually really made our day. It’s his made it into an experience and experience to see how someone can actually achieve it if they need if they want to and they need it and they’re very talented and thank you so much.

March 2, 2026
Unprompted review
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Reply from Vodafone UK - Loughton

Hey Mrs. Angela,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great services

Great service

February 28, 2026
Unprompted review
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Reply from Vodafone UK - Loughton

Hey Keely,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good experience

Good experience

February 25, 2026
Unprompted review
Vodafone UK - Loughton logo

Reply from Vodafone UK - Loughton

Hey there,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service, I upgraded my phone today

February 23, 2026
Unprompted review
Vodafone UK - Loughton logo

Reply from Vodafone UK - Loughton

Hey John,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Extremely helpful Loughton Office.

February 15, 2026
Unprompted review
Vodafone UK - Loughton logo

Reply from Vodafone UK - Loughton

Hey John,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for team.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Afzal very helpful

Afzsl very helpful

February 14, 2026
Unprompted review
Vodafone UK - Loughton logo

Reply from Vodafone UK - Loughton

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excelente service in Vodafone loughton…

Excelente service in Vodafone loughton Shop

February 11, 2026
Unprompted review
Vodafone UK - Loughton logo

Reply from Vodafone UK - Loughton

Hey Adrian,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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