Vodafone UK - Loughton Reviews 

461
TrustScore 5 out of 5

5.0

210 High Road, IG10 1DZ LOUGHTON, GB


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Rated 5 out of 5 stars

Wali and afar were absolutely amazing at helping us transfer all our data and dealing with buying new phones and contracts. They were extremely patient, helpful and informative

Company replied

Rated 5 out of 5 stars

I came into the Loughton branch with my phone completley broken, would not turn on i was so stressed out. I came to purchase a new phone, never been with vodaphone and never had a contract always brou... See more

Company replied

Rated 5 out of 5 stars

Excellent service! We had lost a phone. Abbas helped us through the process really efficiently and explained everything to us so well. Highly Recimmend! Thank you

Company replied


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  • 210 High Road, IG10 1DZ, LOUGHTON, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

461 reviews

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5.0

All reviews

(461)

42,866 reviews in the last 12 months

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Rated 5 out of 5 stars

Abbas at Loughton gave a very good…

Abbas at Loughton gave a very good service

July 5, 2026
Unprompted review
Vodafone UK - Loughton logo

Reply from Vodafone UK - Loughton

Hey David,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Abbas was very helpful

Abbas was very helpful. I am so happy with the service received. Thank you! Couldn’t recommend enough!

June 29, 2026
Unprompted review
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Reply from Vodafone UK - Loughton

Hey Jessica,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Two top assistants Afzal and Wali

Two top assistants Afzal and Wali! Went above and beyond to assist me which was greatly appreciated

June 25, 2026
Unprompted review
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Reply from Vodafone UK - Loughton

Hey Antony,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

All done effortless

All done effortless

June 21, 2026
Unprompted review
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Reply from Vodafone UK - Loughton

Hey Georgios,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 4 out of 5 stars

Afzal was very helpful and friendly as…

Afzal was very helpful and friendly as regards to Cudtomer service

June 19, 2026
Unprompted review
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Reply from Vodafone UK - Loughton

Hi Vincent, thank you so much for your wonderful review and the amazing support you’ve shown for Afzal , it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Wali was amazing and very helpful and…

Wali was amazing and very helpful and arranged everything with great help

June 19, 2026
Unprompted review
Vodafone UK - Loughton logo

Reply from Vodafone UK - Loughton

Hey there,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Abbas was very helpful and polite

Abbas was very helpful and polite , explained everything so well , good service

June 17, 2026
Unprompted review
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Reply from Vodafone UK - Loughton

Hey Mark,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good experence

Very good experence

June 11, 2026
Unprompted review
Vodafone UK - Loughton logo

Reply from Vodafone UK - Loughton

Hey Ian,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good experience

Very good experience

June 11, 2026
Unprompted review
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Reply from Vodafone UK - Loughton

Hey Bashkim,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fine very great

Fine very great

June 9, 2026
Unprompted review
Vodafone UK - Loughton logo

Reply from Vodafone UK - Loughton

Hey Barry,

Thanks for the lovely review and fantastic support for team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had a fantastic experience at Vodafone…

Had a fantastic experience at Vodafone Loughton’s.your staff member went above and beyond to help me. I was very grateful thank you

June 1, 2026
Unprompted review
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Reply from Vodafone UK - Loughton

Hey Helen,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wali was such a delight

Wali was such a delight. He helped turned on my iPhone to receive 5G, and offered big discount on SIM and broadband.

June 1, 2026
Unprompted review
Vodafone UK - Loughton logo

Reply from Vodafone UK - Loughton

Hey Rob,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Wali.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I m happy coustumer for 3 years

May 27, 2026
Unprompted review
Vodafone UK - Loughton logo

Reply from Vodafone UK - Loughton

Hey Elena,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Always so helpful

May 21, 2026
Unprompted review
Vodafone UK - Loughton logo

Reply from Vodafone UK - Loughton

Hey Janine,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

They was very helpful and I’m very…

They was very helpful and I’m very happy with the deal that they made me.

May 16, 2026
Unprompted review
Vodafone UK - Loughton logo

Reply from Vodafone UK - Loughton

Hey Maribel,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good services

Good services

May 14, 2026
Unprompted review
Vodafone UK - Loughton logo

Reply from Vodafone UK - Loughton

Hey William,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Afzal & Wali solved an issue I was…

Afzal & Wali solved an issue I was having very quickly. Expert knowledge and problem solving. Many thanks.

May 11, 2026
Unprompted review
Vodafone UK - Loughton logo

Reply from Vodafone UK - Loughton

Hey Daniel,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service - Mirza

May 9, 2026
Unprompted review
Vodafone UK - Loughton logo

Reply from Vodafone UK - Loughton

Hey James,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good service from Mirza

Very good service from Mirza, very helpfull and knowledgeable. He helped me finding the best 5g home internet. Highly Recommanded.

May 8, 2026
Unprompted review
Vodafone UK - Loughton logo

Reply from Vodafone UK - Loughton

Hey Pierre,

Thanks for the lovely review and fantastic support for Mirza.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful and friendly efficient staff…

Helpful and friendly efficient staff and good deal

May 8, 2026
Unprompted review
Vodafone UK - Loughton logo

Reply from Vodafone UK - Loughton

Hey Christopher,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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