Wali and afar were absolutely amazing at helping us transfer all our data and dealing with buying new phones and contracts. They were extremely patient, helpful and informative
Company replied
210 High Road, IG10 1DZ LOUGHTON, GB
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Wali and afar were absolutely amazing at helping us transfer all our data and dealing with buying new phones and contracts. They were extremely patient, helpful and informative
Company replied
I came into the Loughton branch with my phone completley broken, would not turn on i was so stressed out. I came to purchase a new phone, never been with vodaphone and never had a contract always brou... See more
Company replied
Afzal was very helpful and friendly as regards to Cudtomer service
Company replied
I came into the Vodafone shop for help and Mirza gave me very good help. I've been in before to the voda phone shop and I always find that I get the help I need. And that's why I stay with vodophone,... See more
Company replied
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210 High Road, IG10 1DZ, LOUGHTON, United Kingdom
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Reply from Vodafone UK - Loughton
Very helpful , always come to visit the customer care is amazing and always happy faces !!

Reply from Vodafone UK - Loughton
Mirza was very lovely and knowledgeable
Thank you

Reply from Vodafone UK - Loughton
Found a good deal for me and was very helpful. He knows a lot of knowledge and cares about his customers

Reply from Vodafone UK - Loughton
Merzan he is very frendly and problem solver thanks

Reply from Vodafone UK - Loughton
Personal and professional service from Mirza. Well done!! Very efficient.

Reply from Vodafone UK - Loughton
Very thoughtful and professional staff. They took the time to explain and help even after their closing time

Reply from Vodafone UK - Loughton

Reply from Vodafone UK - Loughton
Good service happy come to loughton store

Reply from Vodafone UK - Loughton
Good service. Disappointed all details may be list. But there is hope.
Very pleasant Retail Advisor, Afzal.

Reply from Vodafone UK - Loughton
Amazing service great at helping people. Have really helped me with my query today. Will be returning definitely

Reply from Vodafone UK - Loughton
Very attentive took plenary of time explaining contracts and prices

Reply from Vodafone UK - Loughton
Mirza who looked after us this time was amazing as usual great customer service felt welcome clearly explained everything went over the T’s & C’s a credit to Vodafone a Loughton and Vodafone

Reply from Vodafone UK - Loughton
Just PERFECT
Very helpful staff capable of solving all the problems swiftly

Reply from Vodafone UK - Loughton
Everything was clearly explained to me today. I was given plenty of advice and left with a good deal for my family.
Thank you

Reply from Vodafone UK - Loughton
Great service from Wasiur, and also the Manager Mirza, they listened to what I wanted and gave me a brilliant deal on my contract. Thank you both for your help.

Reply from Vodafone UK - Loughton
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