We needed specialist advice on remote WiFi connectivity and James sorted out the whole issue for us in no time at all, including an excellent deal and an upgrade. We were fortunate to find him free an... See more
Company replied
Location
Switch location65/67 London Road, NR32 1LS Lowestoft, GB
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See what reviewers are saying
From the moment we arrived at Vodafone Lowestoft, the service was outstanding. James knew exactly what I needed and he explained everything in fine detail. It was refreshing to see the care and attent... See more
Company replied
James was extremely helpful and it felt good to go into a store and talk to someone. He was really kind and helped with everything I needed and more. He was very knowledgeable and explained the best d... See more
Company replied
Here for a month or so, Scott was really helpful in setting up two SIM cards for our stay. Good communication skills and very friendly, made it painless for us would recommend.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Lowestoft
Written by the company
Contact info
65/67 London Road, NR32 1LS, Lowestoft, United Kingdom
4.9
Excellent
150 reviews
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Really helpful store
Really helpful store. I had some issues with my phone which was just me being stupid but scoot and james fixed the issue and put my mind at ease. When my upgrade is due I will be coming to this store
April 3, 2025
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Edward,
Thanks for the lovely review and fantastic support for Scoot and James.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing service provided by Sophie at…
Amazing service provided by Sophie at Vodafone in Lowestoft, very friendly and made everything easy to understand. She also got everything done in a timely manner, can't recommend both her and the store enough.
March 24, 2025
Unprompted review
Reply from Vodafone UK - Lowestoft
Hi Joe,
This is lovely feedback for Sophie. Thanks for your kind words and taking your time to share the experience. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Bob has been so helpful as I'm b
Bob has been so helpful as I'm b
Sight impaired a d have trouble clearing storage and other problems with my mobile. Bob is the reason is stay with Vodafone.
March 8, 2025
Unprompted review
Reply from Vodafone UK - Lowestoft
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Lowestoft
Hello, Paul,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Lowestoft
Hi Dean,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Saw sophie and james
Saw sophie and james, helped me set up my phone. Quick and easy process
February 2, 2025
Unprompted review
Reply from Vodafone UK - Lowestoft
Hi John,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Moves to Vodafone from talk talking and…
Moves to Vodafone from talk talking and couldn't be happier. Cheaper than what I am paying and very helpful staff. Sophie and Bob were very helpful
December 12, 2024
Unprompted review
Reply from Vodafone UK - Lowestoft
Thanks for the brilliant feedback, Mr Emmerson. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
My broadband has finally been installed…
My broadband has finally been installed and although it's not been smooth sailing the lowestoft store staff have been really helpful. I brought the broadband online but they were more than happy to help me out. Both Scott and James really put me at ease with the issues I had.
January 10, 2025
Unprompted review
Reply from Vodafone UK - Lowestoft
Hi Julie,
Thank you for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Definitely recommended
Sophie was kind, very helpful and made everything easy and clear to understand
January 22, 2025
Unprompted review
Reply from Vodafone UK - Lowestoft
Hi Darren. Thank you for your review for Sophie. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Just been to your Lowestoft store and…
Just been to your Lowestoft store and saw Sophie and James. My phone wasn't working for calling and they were able to fix this straight away. I can no call again which is great thank you
December 31, 2024
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Bertha,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic store always is
Fantastic store always is. Both Bob and Scott were very helpful despite me being not to cover with phones.
December 28, 2024
Unprompted review
Reply from Vodafone UK - Lowestoft
Hi Alex. Thank you for your review for both Bob and Scott. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Help in Vodafone store
Absolutely fantastic service. Couldn't have been more helpful.Vodaphone all the way. Many many thanks.
December 15, 2024
Unprompted review
Reply from Vodafone UK - Lowestoft
Hello, Melita,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I brought my my first smartphone from…
I brought my my first smartphone from Amazon and the helpful staff in the store helped me set it up and helped me make my first email address. Both Sophie and Lucas were really kind and patient with me and I'm going to recommend them to my friends
November 29, 2024
Unprompted review
Reply from Vodafone UK - Lowestoft
Hi Alice,
Thank you for your review. It’s great to hear of your positive experience in store. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Bob and James very helpful
Bob and James very helpful. I'm not with Vodafone but despite this they helped get my phone working which I need for emergency. I will be going back when I can to move to Vodafone.
November 19, 2024
Unprompted review
Reply from Vodafone UK - Lowestoft
Hi Paul,
This is amazing feedback for Bob and James. Thanks for sharing and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Best service ever
I had extremely bad experience with a well known satellite dish company , so much so that I cancelled my TV , Broadband , landline and mobile phone . The only problem now was getting a better contract , I have been with Vodafone for many years and decided to get myself and both my children a deal . Unfortunately it all went wrong over the phone when I was given miss information about my deal and as a consequence was told I had no option but to cancel.
I went into Vodafone in the high street lowest out of complete desperation. Fortunately I found out that the shop can do so much more than over the phone . I will never use Vodafone again over the phone . James and Bob served me and achieved miracles that Vodafone direct wouldn't even mention , let alone consider .
I can't recommend going to this invaluable asset enough. The service these two guys provided was an absolute life changer and I will always go there from now on .
Thank you Bob. and James .
November 12, 2024
Unprompted review
Reply from Vodafone UK - Lowestoft
Hi Steven,
Thanks for sharing your kind words and feedback for Bob. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Very welcoming
Luci and the rest of the shop are always so lovely and helpful. They never make me feel silly and never have anything but kindness and knowledge to give out.
Nothings too much trouble unlike other places!
October 6, 2024
Unprompted review
Reply from Vodafone UK - Lowestoft
Hi Doreen,
Thanks for your review for Luci. This is amazing feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
James was absolutely brilliant.helped…
James was absolutely brilliant.helped us reset our iPhone and tablets for emails would like to thank him for his patience and kindness
October 10, 2024
Unprompted review
Reply from Vodafone UK - Lowestoft
Hi Linda,
This is lovely feedback for James. Thanks for your kind words and taking your time to share the experience. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Had an upgrade done by Sophie and it…
Had an upgrade done by Sophie and it was simple and easy. Very professional and easy to communicate with. Would highly recommend
September 8, 2024
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Becky,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Helpful and reassuring
Both Scot and Lucy? Where really helpful and put up with me and all my questions, did not feel daft like I have in other technology stores. Well done & Thank You both!
September 26, 2024
Unprompted review
Reply from Vodafone UK - Lowestoft
Hi Patricia,
We’re glad to hear you found the best options for you when visiting the store. Thanks for your review.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Excellent service
Just had a recent upgrade and was very pleased with the service received. James was extremely polite and helpful, fully explaining everything and happy to answer any of my questions. Would be happy to recommend to anyone and I am very happy with my new phone and package.
August 16, 2024
Unprompted review
Reply from Vodafone UK - Lowestoft
Hi Michelle. Thank you for your review for James. It's always lovely to read such fabulous feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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