Bob, Anthony, and Chloe absolutely delighted in an otherwise mundane and stressful chore of purchasing and choosing a new phone. They were helpful, direct, and offered plenty of options, explaining ev... See more
Company replied
Location
Switch location65/67 London Road, NR32 1LS Lowestoft, GB
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See what reviewers are saying
Having gone into the Lowestoft Vodafone store to discuss either upgrade or tariff change Bob my advisor suggested using a 2nd sim card for data allowing me to lower my tariff but increase data. He als... See more
Company replied
We had a visit to Lowestoft Vodafone and saw Anthony .. he was absolutely amazing! Very knowledgeable and patient.. he added 2 more services to our account.. we then came back into store to see Chloe... See more
Company replied
We're getting a bit long in the tooth now and often get in a muddle with technology so any time we have a problem we tend to pop into the store. They always sort things out and explain how everythi... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Lowestoft
Written by the company
Contact info
65/67 London Road, NR32 1LS, Lowestoft, United Kingdom
4.9
Excellent
144 reviews
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Virus wiped!
Scott, and Anthony, helped me very efficiently and kindly with a virus on my phone. They got rid of all the 'weird' pop ups and the root issue, a dodgy app. Thank you!
May 20, 2026
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Vivian,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went to the lowestoft store for help…
Went to the lowestoft store for help with my phone. Scott and james were able to fix it saving me the hassle of buying a new one. When my contract ends i will be back for sure
May 9, 2026
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Roger,
Thanks for the lovely review and fantastic support for Scott and James.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Stellar service
Bob, Anthony, and Chloe absolutely delighted in an otherwise mundane and stressful chore of purchasing and choosing a new phone. They were helpful, direct, and offered plenty of options, explaining everything and the processes very clearly. Could not recommend more!
April 24, 2026
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Max,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chloe was very patient
Chloe was very patient, knowledgeable, profesional and caring. Please give her a pay rise. Tim Boardman
April 23, 2026
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Tim,
Thanks for the lovely review and fantastic support for Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful Vodafone staff member
Went into Vodafone shop Lowestoft. Had a problem with my phone. Was served by Chloe who went out of her way to help me. She was very pleasant and extremely helpful. It wasn't an easy task but she sorted it.
Thank you so much
April 12, 2026
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Ashley,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Id like to bring it to the attention of…
Id like to bring it to the attention of Vodafone just how cracking the Lowestoft team is. I never feel afraid to come to them when I need help, and I would recommend them to anyone.
March 28, 2026
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Saw james As always excellent service…
Saw james As always excellent service this must be the best branch in the country.
March 9, 2026
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Kevin,
Thanks for the lovely review and fantastic support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chloe and James has been very helpful…
Chloe and James has been very helpful and saved me some money. Made things very easy to understand for someone of 88 years old
March 9, 2026
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Fantastic Customer service
Fantastic Customer service. Both Bob & Scott were so helpful. Went above and beyond to assist. Saved me lots of money by offering an alternative plan. Totally recommend them and Vodaphone.
March 2, 2026
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Carole,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
A very pleasant experience.
I would certainly recommend this Vodafone store in good ol Lowestoft, Bob and Scott were very helpful and knowledgeable, sorted out great plans and explained everything in great detail. Thankyou guys left the store well happy.
March 2, 2026
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Alan,
Thanks for the lovely review and fantastic support for Bob and Scott .
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Lowestoft
Hey Mark
,
Thanks for the lovely review and fantastic support for Bob.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Lowestoft
Hey John,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
We spoke to a gentleman called Bob…
We spoke to a gentleman called Bob always very helpful when we enter and will always try to see this man as he sorted out a new contract for us last year and needed help again and sorted everything we needed highly recommend thank you Bob
January 22, 2026
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Sean,
Thanks for the lovely review and fantastic support for Bob.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Antony Critoph
Antony Critoph is a good friend of mine, has always shown excellence in knowledge and practical problem solving. Always happy to walk into the store because of welcoming colleagues such as him.
January 17, 2026
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Jamie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Anthony was really nice and helpful
Anthony was really nice and helpful, he explained everything, we always have a good experience when visiting the store
January 17, 2026
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Tony,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Chloe helped us determine package to…
Chloe helped us determine package to best suit our requirements after she had determined our specific needs, highlighting features & benefits, was well presented & very clearly spoken.
December 20, 2025
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Keith,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent services provided by Anthony
December 19, 2025
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Lydia,
Thanks for the lovely review and fantastic support for, Anthony.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Very friendly chaps in this store
Very friendly chaps in this store. Made to feel very welcome and valued as a customer.
December 10, 2025
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Dave,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I’m trying to leave 10 stars but I…
I’m trying to leave 10 stars but I think the website is broken. Scott and Bob (please forgive me if I made a mistake with any names) are just the absolute best. Biggest champs I’ve ever met and their services were amazing! They were kind, offered to help in the most empathetic way, swift in action and I’d recommend them anywhere and hey Vodafone, give them a pay rise!
December 5, 2025
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Osazee,
Thanks for the lovely review and fantastic support for Scott and Bob.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Bob and Ant couldn't have been more helpful…
Bob and Ant couldn't have been more helpful. Explained things fully and extremely friendly. A credit to Vodafone.
December 3, 2025
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Sarah,
Thanks for the lovely review and fantastic support for Bob and Ant.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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