We needed specialist advice on remote WiFi connectivity and James sorted out the whole issue for us in no time at all, including an excellent deal and an upgrade. We were fortunate to find him free an... See more
Company replied
Location
Switch location65/67 London Road, NR32 1LS Lowestoft, GB
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See what reviewers are saying
From the moment we arrived at Vodafone Lowestoft, the service was outstanding. James knew exactly what I needed and he explained everything in fine detail. It was refreshing to see the care and attent... See more
Company replied
James was extremely helpful and it felt good to go into a store and talk to someone. He was really kind and helped with everything I needed and more. He was very knowledgeable and explained the best d... See more
Company replied
Here for a month or so, Scott was really helpful in setting up two SIM cards for our stay. Good communication skills and very friendly, made it painless for us would recommend.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Lowestoft
Written by the company
Contact info
65/67 London Road, NR32 1LS, Lowestoft, United Kingdom
4.9
Excellent
150 reviews
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Anthony was really nice and helpful
Anthony was really nice and helpful, he explained everything, we always have a good experience when visiting the store
January 17, 2026
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Tony,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Chloe helped us determine package to…
Chloe helped us determine package to best suit our requirements after she had determined our specific needs, highlighting features & benefits, was well presented & very clearly spoken.
December 20, 2025
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Keith,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent services provided by Anthony
December 19, 2025
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Lydia,
Thanks for the lovely review and fantastic support for, Anthony.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Very friendly chaps in this store
Very friendly chaps in this store. Made to feel very welcome and valued as a customer.
December 10, 2025
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Dave,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I’m trying to leave 10 stars but I…
I’m trying to leave 10 stars but I think the website is broken. Scott and Bob (please forgive me if I made a mistake with any names) are just the absolute best. Biggest champs I’ve ever met and their services were amazing! They were kind, offered to help in the most empathetic way, swift in action and I’d recommend them anywhere and hey Vodafone, give them a pay rise!
December 5, 2025
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Osazee,
Thanks for the lovely review and fantastic support for Scott and Bob.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Bob and Ant couldn't have been more helpful…
Bob and Ant couldn't have been more helpful. Explained things fully and extremely friendly. A credit to Vodafone.
December 3, 2025
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Sarah,
Thanks for the lovely review and fantastic support for Bob and Ant.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Today we visited the Lowestoft branch…
Today we visited the Lowestoft branch and served by Chloe. What a great service she gave to us, found us the best deal and was very efficient and went above and beyond. She’s a credit to your store …….. Thank you Chloe 👏👏
November 26, 2025
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We had a visit to Lowestoft Vodafone…
We had a visit to Lowestoft Vodafone and saw Anthony .. he was absolutely amazing! Very knowledgeable and patient.. he added 2 more services to our account.. we then came back into store to see Chloe who set up the new phone and like everyone else she was absolutely wonderful.. if only every store was the same as them.. we are always grateful for everything you do and you constant help and support no matter how big or small the question is 🥰
November 26, 2025
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Louise,
Thanks for the lovely review and fantastic support for Anthony and Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Very friendly and helpful staff
Very friendly and helpful staff. Appreciate the support they gave me.
November 21, 2025
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Jason,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great Experience
Anthony was brilliant when I purchased a new Apple Iphone 17 Pro, he made the purchase simple and easy for us, such a nice man, this is our second purchase from him this year.
November 1, 2025
Unprompted review
Reply from Vodafone UK - Lowestoft
Hi. We're happy to hear that your purchase was simple and easy. We appreciate you sharing your positive experience and are so glad you enjoyed working with our team. Thank you for your continued business! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer services
Chloe was so helpful today, helping me to reduce my monthly costs. Would highly recommend, great customer services.
October 30, 2025
Unprompted review
Reply from Vodafone UK - Lowestoft
Hi. We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us. Thank you for your recommendation! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
very pleasant
very pleasant , helpful ,young lady knew the product , was kind and patient im not into tecno , things but she explained it very well,
October 24, 2025
Unprompted review
Reply from Vodafone UK - Lowestoft
Hi. We appreciate you taking the time to share your experience. We're happy to hear that the staff member was helpful and patient while explaining the product to you. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I’ve been into the Lowestoft store many…
I’ve been into the Lowestoft store many times as I prefer to use the store than online. Scott and his team James, Bob, Chloe and Anthony are always so friendly and helpful. Nothing is to much trouble. Everything I’ve been in for from buying a new phone to sorting issues out has been a pleasurable experience. I can’t recommend them enough. The more people use the store the more likely it is to stay on the high street. Such wonderful people who are very knowledgeable.
October 23, 2025
Unprompted review
Reply from Vodafone UK - Lowestoft
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Anthony and James have been fantastic
Anthony and James have been fantastic. Went into the store and saw Anthony originally for some issues i was having. Passed this to his manager James who kept in contact each day while the issue was being fixed. Will be going to store again when I want a new phone
October 4, 2025
Unprompted review
Reply from Vodafone UK - Lowestoft
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Popped in to my local vodafone shop the…
Popped in to my local vodafone shop the staff were so friendly and helpful. Nothing was to much trouble and an invite to call in should I have any worries
October 18, 2025
Unprompted review
Reply from Vodafone UK - Lowestoft
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
I am a great believer in customer…
I am a great believer in customer service. It should be the backbone of any organisation. Today Chloe was an absolute credit to Vodafone. She could not do enough to help. It was an absolute pleasure to go unto the store and have Chloe assist. Well done.
September 25, 2025
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey SD,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I am blind and have a new phone that…
I am blind and have a new phone that talks to me. I need a lot of support and both Bob and Scott have been fantastic in supporting me.
Very valuable staff you have there, always helping me, I rely on my guidedog and special phone. Your team are so so helpful and are an asset to your company!
Thank you so much
September 6, 2025
Unprompted review
Reply from Vodafone UK - Lowestoft
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Anthony was very helpful
Anthony was very helpful, patient and professional...Highly recommend Vodafone...
September 15, 2025
Unprompted review
Reply from Vodafone UK - Lowestoft
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Went into the vodaphone shop in…
Went into the vodaphone shop in lowestoft with my elderly mum and saw James. Very helpful and patient with my mum for all the questions she had.
September 10, 2025
Unprompted review
Reply from Vodafone UK - Lowestoft
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Went in to the Lowestoft Vodafone shop…
Went in to the Lowestoft Vodafone shop and was served by Bob what a lovely man, nothing was to much trouble,took his time to explain what I needed to ,went back again Saturday and fixed my problem again nothing to much trouble.also a good funny sense of humour..a credit to u . Thanks Nichola and Barry..
September 4, 2025
Unprompted review
Reply from Vodafone UK - Lowestoft
We're happy to hear that you had such a positive experience in our shop. It's great to know that our team member was so helpful and made sure your issues were resolved. We appreciate your feedback!
Thanks,
Vodafone Social Media Team
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