We needed specialist advice on remote WiFi connectivity and James sorted out the whole issue for us in no time at all, including an excellent deal and an upgrade. We were fortunate to find him free an... See more
Company replied
Location
Switch location65/67 London Road, NR32 1LS Lowestoft, GB
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See what reviewers are saying
From the moment we arrived at Vodafone Lowestoft, the service was outstanding. James knew exactly what I needed and he explained everything in fine detail. It was refreshing to see the care and attent... See more
Company replied
James was extremely helpful and it felt good to go into a store and talk to someone. He was really kind and helped with everything I needed and more. He was very knowledgeable and explained the best d... See more
Company replied
Here for a month or so, Scott was really helpful in setting up two SIM cards for our stay. Good communication skills and very friendly, made it painless for us would recommend.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Lowestoft
Written by the company
Contact info
65/67 London Road, NR32 1LS, Lowestoft, United Kingdom
4.9
Excellent
150 reviews
Asks customers to review
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Bob at store was really knowledgeable…
Bob at store was really knowledgeable and very helpful. Sort out all mine and wife's queries.
November 27, 2023
Unprompted review
Reply from Vodafone UK - Lowestoft
Hi Vinid,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Bob was absolutely fantastic
Bob was absolutely fantastic. So helpful managed to upgrade me after I'd broken my phone and my contract now works out cheaper. Service and quality was wonderful. A pleasure as always x
November 25, 2023
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Kathryn,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Lowestoft
Hi Sophie,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Bob Lucas and James but especially Bob…
Bob Lucas and James but especially Bob and Lucas have been absolutely brilliant and helpful. Best customer service what I have ever recived.
November 15, 2023
Unprompted review
Reply from Vodafone UK - Lowestoft
Hi Vivien,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Lowestoft
Hey Sophie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Bob was very helpful at Lowestoft store…
Bob was very helpful at Lowestoft store made us feel really comfortable and got through process quickly highly recommended
November 7, 2023
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey,
Thanks for the lovely review and fantastic support for Bob at the Lowestoft store.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Lied about the a14 5g not having a…
Lied about the a14 5g not having a headphone jack.they said only the 4g version has one that's a lie and I believe they did that shoddy sale tactic because vodaphone isn't 5g ready yet.wrong and immoral behaviour from all 3 salesmen that spoke to me
October 31, 2023
Unprompted review
Reply from Vodafone UK - Lowestoft
Hi David,
Thanks for your review. This isn't how we want any of customers feeling, it's important you have the right product to suit you. If you'd like us to look into this, please feel free to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (Formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks again, Vodafone Social Media Team
Fantastic service from Bob
Fantastic service from Bob, super helpful, highly recommended
October 31, 2023
Unprompted review
Reply from Vodafone UK - Lowestoft
Hi there,
Thank you for taking the time to review and share your feedback for Bob.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Lovely staff extremely helpful and…
Lovely staff extremely helpful and genuine bob was very good in handling the issues I had and sorted them extremely fast
October 6, 2023
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Brandon,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
James and Lucas were great
As always an amazing experience st the lowestoft branch. Lucas and James were really helpful and patient with me. Every time I visit the store its always a 5* experience
September 17, 2023
Unprompted review
Reply from Vodafone UK - Lowestoft
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Absolutely brilliant.
Absolutely brilliant,fixed my problem within minutes,gave me great advice and all done with a smile, so friendly,you deserve five stars Lucas at Vodafone Lowestoft.
September 28, 2023
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Lian,
Thanks for letting us know what an amazing job Lucas did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Bob made my day go as easy as possible
Bob made my day go as easy as possible
So happy with the service and smiles happily recommend going in and seeing the team
Bob and Lucas made my experience perfect and flawless
September 28, 2023
Unprompted review
Reply from Vodafone UK - Lowestoft
Hi there,
What super feedback for Bob and Lucas! Thanks for taking the time to let us know - it's really appreciated.
Thanks again, Vodafone Social Media Team
Very helpful…
Bob was very helpful and patient with me. He explained everything so I could make an informed decision.
September 24, 2023
Unprompted review
Reply from Vodafone UK - Lowestoft
Hi Jenny,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Lucas and Bob such fantastic guys and…
Lucas and Bob such fantastic guys and extremely helpful
September 24, 2023
Unprompted review
Reply from Vodafone UK - Lowestoft
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Nice staff.
September 16, 2023
Unprompted review
Reply from Vodafone UK - Lowestoft
Hi there,
Thank you for leaving such a great review! If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Lucas was brilliant
Lucas was brilliant, could not be more helpful! He even kept my daughter entertained. Fantastic guy!! Need a raise
September 16, 2023
Unprompted review
Reply from Vodafone UK - Lowestoft
Hi Ryan, This is great to see and just how we want our customers to feel when they visit us.
Thanks for your awesome review, The Vodafone Social Media Team
Supportive of individual needs
I took my elderly father who is hearing impaired into your Lowestoft branch today to set up a basic contact, we were assisted by Bob, He was so patient and supportive of his needs. Bob joked with my dad and even cleaned his phone for him. He made it as clear and easy as possible.
September 14, 2023
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Cindy,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Made my upgrade experience as easy as…
Made my upgrade experience as easy as possible
Nothing was too much to ask
Felt the family team spirt was served by BoB
He made my experience in-store so easy and was friendly
I left the Vodafone store Lowestoft happy
September 7, 2023
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey June,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Lowestoft Vodafone
Lovely guys in the Lowestoft store where so helpful and very informative very easy and lovely to talk to
August 27, 2023
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Amber,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Wonderful staff
Wonderful staff, everyone is super helpful and very knowledgable! They went out of their way to help me and were incredibly professional and yet personable at the same time, made for a great experience, which can’t be said for all customer facing environments, they truly care about the customer and want you to leave happy and satisfied with their service, they go above and beyond. Will definitely be returning!
August 5, 2023
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Shannon,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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