We needed specialist advice on remote WiFi connectivity and James sorted out the whole issue for us in no time at all, including an excellent deal and an upgrade. We were fortunate to find him free an... See more
Company replied
Location
Switch location65/67 London Road, NR32 1LS Lowestoft, GB
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See what reviewers are saying
From the moment we arrived at Vodafone Lowestoft, the service was outstanding. James knew exactly what I needed and he explained everything in fine detail. It was refreshing to see the care and attent... See more
Company replied
James was extremely helpful and it felt good to go into a store and talk to someone. He was really kind and helped with everything I needed and more. He was very knowledgeable and explained the best d... See more
Company replied
Here for a month or so, Scott was really helpful in setting up two SIM cards for our stay. Good communication skills and very friendly, made it painless for us would recommend.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Lowestoft
Written by the company
Contact info
65/67 London Road, NR32 1LS, Lowestoft, United Kingdom
4.9
Excellent
150 reviews
Asks customers to review
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Reply from Vodafone UK - Lowestoft
Hey there,
Thanks for letting us know what an amazing job Lucas did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Been a star!
Lucas made the experience very easy for us to sort our problems out which we had multiple! Would definitely recommend making a visit as the staff are lovely!
July 26, 2023
Unprompted review
Reply from Vodafone UK - Lowestoft
Hi Charlie,
Thank you for your review. It’s fantastic to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Great service in a good location
I recieved a great service in store when I needed to upgrade my plan. Found the store colleagues helpful and provided a great service in store and gave good advice on how to resolve my query.
July 11, 2023
Unprompted review
Reply from Vodafone UK - Lowestoft
Hi Mark,
Thank you for your review. It’s fantastic to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Very friendly in store
Very friendly in store. Quick service and very helpful. Left with exactly what I needed.
July 10, 2023
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Rachel,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Went into upgrade to sim only
Went into upgrade to sim only, found Scott and Sophie amazing help, was done very quickly with very polite and friendly service
June 12, 2023
Unprompted review
Reply from Vodafone UK - Lowestoft
Hi Chloe. Thank you for your review for both Scott and Sophie. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lucas was very helpful
Lucas was very helpful as I'm technophobic.i needed a great deal of help and they were polite and easy to understand.
June 24, 2023
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Christine,
Thanks for letting us know what an amazing job Lucas did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Lucas was really pleasent
Lucas was really pleasent he was very helpful there was a rude customer who came into the shop and abused me due to having my new born with me ordering my new phones and also abused poor Lucas as he was just doing his job and the rude customer said is this a phone shop or a nurse I'm very happy with my experience
June 21, 2023
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Nick,
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Great friendly nice to talk to :)…
Great friendly nice to talk to :) sorted my phone out amazing service thanks to lucus especially for making our trip worth it
June 21, 2023
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Lorraine,
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Excellent service as usual with…
Excellent service as usual with vodaphone. Lucas kindly helped with new sim while we I'm uk on holiday.
Helpful friendly staff.
June 14, 2023
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Sandra,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very good customer service.
Very helpful and knowledgeable assistant. Found the deal I was looking for and explained everything clearly. Very satisfied.
June 7, 2023
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Aubry,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Natalie was so good and professional I…
Natalie was so good and professional I store sorted out a new tablet was precise and clear throughout. James was also super helpful thanks team lowestoft
June 7, 2023
Unprompted review
Reply from Vodafone UK - Lowestoft
Hi Derek,
This is lovely feedback for Natalie, James and the rest of our Lowestoft store.
Thanks for sharing your experience. We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Friendly and helpful
June 7, 2023
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Debbie,
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Lucas and Sophie were delightful and…
Lucas and Sophie were delightful and super helpful
May 26, 2023
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Claire,
Thanks for the lovely review and fantastic support for both Lucas and Sophie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Spoke to Sophie brilliant
May 20, 2023
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Liz,
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Lucas was an absolute lifesaver
Lucas was an absolute lifesaver and the phone is great
May 18, 2023
Unprompted review
Reply from Vodafone UK - Lowestoft
Hi Kenny,
This is such an amazing review for Lucas. Thanks for sharing your kind words and feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Spoke to Sophie at Vodafone
Spoke to Sophie at Vodafone, helpful and friendly service. Thank you.
May 14, 2023
Unprompted review
Reply from Vodafone UK - Lowestoft
Hi Collins,
Thanks for your kind words and feedback for Sophie.
If you ever need any help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
Saw Sophie at Vodafone today
Saw Sophie at Vodafone today. Been coming for years, always helpful and do what they can to make things easier for me. As you can tell I'm happy with the service
May 16, 2023
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Dawn,
Thanks for the lovely review and fantastic support for Sophie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great service friendly staff did…
Great service friendly staff did everything I wanted. Natalie helped me.
May 16, 2023
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Ruth,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Sophie in Lowestoft
Sophie in Lowestoft: patience and helpfulness, thank you
May 16, 2023
Unprompted review
Reply from Vodafone UK - Lowestoft
Hi Sarah. Thank you for your review for Sophie. It's always lovely to read such great feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Thanks again,
Vodafone Social Media Team
Great customer service
James, Scott & Lucas all contributed to make my visit to the store worthwhile. The level of customer service they offered was brilliant and so rare these days
April 13, 2023
Unprompted review
Reply from Vodafone UK - Lowestoft
Hi Glenis,
Thanks for this review and sharing your experience in store. It's great feedback for James, Scott and Lucas.
My team on Social Media also thrive on providing excellent service. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
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