I’ve had a great experience with Kate at Vodafone. She first helped me set up my phone contract back in 2024, and I recently worked with her again for an upgrade. Both times she found me really g... See more
Company replied
Location
Switch locationUnit 75 The Mall, LU1 2TF Luton, GB
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See what reviewers are saying
Excellent customer service! The advisor was professional, friendly, and resolved my issue by recovering my phone number in just 3–4 hours. I really appreciate the quick response and efficient support... See more
Company replied
Was greeted straight away when I entered the store. Staff were friendly and approachable, Jamie really saved the day as we were heading to the airport without a roaming data plan. Luckily she came to... See more
Company replied
I had a wonderful experience with Jaime and Ali. I was praying to see Jaime, and when I did, she was extremely helpful and went out of her way to make sure everything went smoothly, which I truly appr... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Luton
Written by the company
Contact info
Unit 75 The Mall, LU1 2TF, Luton, United Kingdom
4.9
Excellent
393 reviews
Asks customers to review
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Katie of Luton
Katie, warm engaging, knowledgeable and very articulate. Extremely fantastic example of the brand and service previously received from customer service..
December 22, 2025
Unprompted review
Reply from Vodafone UK - Luton
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Luton
Hey Keira,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing customer service- Thank you
December 7, 2025
Unprompted review
Reply from Vodafone UK - Luton
Hey Stefan,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I came in expecting to pay more for my…
I came in expecting to pay more for my global roaming, ended up getting a better sim deal and saved money
December 5, 2025
Unprompted review
Reply from Vodafone UK - Luton
Hey Graham,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing experience
Amazing experience! The staff were very polite, helpful, and quickly fixed the issue I was having with my SIM card. Great service all around.
December 4, 2025
Unprompted review
Reply from Vodafone UK - Luton
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very good support and really appreciate…
Very good support and really appreciate the good attitude, spoke to Mustafa
November 26, 2025
Unprompted review
Reply from Vodafone UK - Luton
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great Customer Service from Mustafa at…
Great Customer Service from Mustafa at Luton!
November 26, 2025
Unprompted review
Reply from Vodafone UK - Luton
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mustafa,the guy how I tooe with him
Mustafa,the guy how I toke with him, very kind and respect
November 26, 2025
Unprompted review
Reply from Vodafone UK - Luton
Hey Enkeleda,
Thanks for the lovely review and fantastic support for Mustafa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing customer service for Jaime,she…
Amazing customer service for Jaime,she helped me fix my sim card as it had stopped working, Luton store are always friendly and happy to help
November 24, 2025
Unprompted review
Reply from Vodafone UK - Luton
Hey Cylia,
Thanks for the lovely review and fantastic support for Jaime.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Upgraded now.
I came down here looking to upgrade my phone. I've upgraded it now, what more can I say? I'm very happy with its features. The assistant was very helpful. Made it so much easier for me.
November 25, 2025
Unprompted review
Reply from Vodafone UK - Luton
Hey Conor,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Jamie was very helpful and patience
Jamie was very helpful and patience. He explained everything to me and helped me make the right decision.
November 20, 2025
Unprompted review
Reply from Vodafone UK - Luton
Hi, We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Very good customer service
Very good customer service. -Help transfer nr from another provider.
Thank you
November 9, 2025
Unprompted review
Reply from Vodafone UK - Luton
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Amazing customer service
Amazing customer service.
Help me upgrade nr and cancelled Oldman tablet.
November 15, 2025
Unprompted review
Reply from Vodafone UK - Luton
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Great friendly service
Great friendly service, all explained very well
November 15, 2025
Unprompted review
Reply from Vodafone UK - Luton
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
I'm not very inclined with phones,
I'm not very inclined with phones, Jamie was very patient with me, making it a pleasant experience
November 14, 2025
Unprompted review
Reply from Vodafone UK - Luton
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Luton
Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Luton store manager was amazing
Luton store manager was amazing! Amazing service provided
November 3, 2025
Unprompted review
Reply from Vodafone UK - Luton
Hi. We're so happy to hear about the wonderful support you received from the store manager! We appreciate you taking the time to leave us this review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Super customer service from Jaime…
Super customer service from Jaime today, came in to do my upgrade found me the best off and helped me trade in my old device too
October 31, 2025
Unprompted review
Reply from Vodafone UK - Luton
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Kate is doing an absolute amazing job…
Kate is doing an absolute amazing job best of the bests
October 30, 2025
Unprompted review
Reply from Vodafone UK - Luton
Hi. We are so happy to hear that you had such a wonderful experience! We truly appreciate you taking the time to leave us this amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing experience with Sabir thank you
Amazing experience with Sabir thank you
October 25, 2025
Unprompted review
Reply from Vodafone UK - Luton
Hi. We're glad you had such a wonderful experience. Thank you for your positive feedback; we appreciate it greatly! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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