Paddy is a very friendly and helpful chap! I came for an upgrade today and the whole experience was easy, quick and efficient! He explained everything clearly and was happy to answer any questions. Ni... See more
Company replied
Location
Switch location9 Mill Street Mall, Grosvenor Centre, SK11 6AJ Macclesfield, GB
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See what reviewers are saying
Many thanks William for your service today. We went to the branch for a new line and ended up reviewing all our contracts and paying less for the same service. Vodafone has to be very proud for havin... See more
Company replied
Luke was really helpful and supportive especially when I have not very much knowledge of how to use my phone.
Company replied
Recently lost my phone and Patrick at the Vodaphone store in Macclesfield was A class. His help and professionalism can’t be faulted. He made sure my lost phone was replaced swiftly and even sorted me... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Macclesfield
Written by the company
Contact info
9 Mill Street Mall, Grosvenor Centre, SK11 6AJ, Macclesfield, United Kingdom
4.9
Excellent
372 reviews
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Paddy is a very friendly and helpful…
Paddy is a very friendly and helpful chap! I came for an upgrade today and the whole experience was easy, quick and efficient! He explained everything clearly and was happy to answer any questions. Nice one mate!
September 27, 2026
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey Vera,
Thanks for the lovely review and fantastic support for Paddy.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Luke was really helpful and supportive…
Luke was really helpful and supportive especially when I have not very much knowledge of how to use my phone.
September 25, 2026
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey Rothwell,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Very satisfied with the service I am…
Very satisfied with the service I am getting staff professional and helpful. Thanks kev
September 24, 2026
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey Paul,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thanks for fixing it phone amazing…
Thanks for fixing it phone amazing genius professional service highly recommended thanks Kevin
September 19, 2026
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey Ian,
Thanks for the lovely review and the fantastic support you’ve shown for Kevin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thanks for sorting my what's app much…
Thanks for sorting my what's app much appreciated Kevin.
September 16, 2026
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Luke was fantastic
Luke was fantastic, really patient and helped setup our new phones
September 9, 2026
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey James
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Popped in to the Macclesfield store to…
Popped in to the Macclesfield store to sort a direct debit for my daughter’s phone.
Easily sorted with Kevin who was efficient and friendly!
September 5, 2026
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey Karen,
Thanks for the lovely review and fantastic support for Kevin. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The store is brilliant at fixing my…
The store is brilliant at fixing my phone and general help and advice. Thanks Vodafone macclesfield and Kevin.
September 2, 2026
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey Valerie,
Thanks for the lovely review and fantastic support for Macclesfield and Kevin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Customers a low priority
There were two members of staff on duty and they appeared to be looking at their computer and chatting whilst there were four people waiting.
September 1, 2026
Unprompted review
Reply from Vodafone UK - Macclesfield
Hello there,
I'm really sorry to hear that your experience with our customer service hasn't met your expectations. We aim to provide helpful and respectful support at all times.
Please reach out to us with more details, so we can understand what happened and make things right. You can speak with our LiveChat Advisors - vodafone.uk/2LCJiTm or give us a call on 191 from your Vodafone mobile or 0333 304 0191 from your landline or any other network provider. You can also chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Many thanks William for your service…
Many thanks William for your service today. We went to the branch for a new line and ended up reviewing all our contracts and paying less for the same service.
Vodafone has to be very proud for having employees like you that increases the bond to the brand.
August 30, 2026
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey Jose,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Luke was very helpful and kind
August 28, 2026
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey Peter,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent
Excellent, professional and friendly service from William. Would highly recommend
August 20, 2026
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey Kirsty,
Thanks for the lovely review and fantastic support for William.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Kev fixed my phone and was brilliant at…
Kev fixed my phone and was brilliant at getting my phone back on track.
August 19, 2026
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey Anita,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent service fixed my phone really…
Excellent service fixed my phone really polite
August 18, 2026
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey Julie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Happy with vodafone macclesfield Kevin…
Happy with vodafone macclesfield Kevin always looks after me
August 15, 2026
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey Gillian,
Thanks for the lovely review and fantastic support for Kevin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Happy with service for information for…
Happy with service for information for going aboard and data usage thanks kev
August 13, 2026
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey Billy,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly
Friendly, helpful, professional, money saving - Kevin and Finley 23/7 and 11/8 and 12/8
July 23, 2026
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very outstanding service from Luke
Very outstanding service from Luke. Really helpful up and beyond. Looking for solutions when the easiest way did not work.
August 8, 2026
Unprompted review
Reply from Vodafone UK - Macclesfield
"Hey There,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Kevin was helpful with issues relating…
Kevin was helpful with issues relating to an app which I downloaded. Great service.
July 29, 2026
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Always the most helpful staff at…
Always the most helpful staff at Vodafone Macclesfield, doesn’t matter who you get, they can’t do enough for you. A nice calm atmosphere too.
July 16, 2026
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey Laura,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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