Recently lost my phone and Patrick at the Vodaphone store in Macclesfield was A class. His help and professionalism can’t be faulted. He made sure my lost phone was replaced swiftly and even sorted me... See more
Company replied
Location
Switch location9 Mill Street Mall, Grosvenor Centre, SK11 6AJ Macclesfield, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Called in as Sister in laws Doro phone had a electrical issue ,as in looked like it had set alight while charging The manager Patrick took charge of the issue , explaining that the phone was onl... See more
Company replied
Fabulous service, as always. Kev is a superstar, very patient. Kev always looks to get us the best outcome possible and spends time explaining the deals available. We've been with Vodafone many yea... See more
Company replied
Happy with great servuce from vodafone maccleafield and Kev he has looked after me for years. Thank you.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Macclesfield
Written by the company
Contact info
9 Mill Street Mall, Grosvenor Centre, SK11 6AJ, Macclesfield, United Kingdom
4.9
Excellent
338 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very happy with the service kev many…
Very happy with the service kev many thanks
June 2, 2026
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey Philippa,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful very patient effecician…
Very helpful very patient effecician thank kev
June 2, 2026
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Happy with great servuce from vodafone…
Happy with great servuce from vodafone maccleafield and Kev he has looked after me for years. Thank you.
June 2, 2026
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey Arthur,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kevin in the Vodafone shop in…
Kevin in the Vodafone shop in Macclesfield has infinite patience and gives good advice. I appreciate the Vodafone shop never close.
May 19, 2026
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey,
Thanks for letting us know what an amazing job Kevin did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Thanks very much kev 5 stars great…
Thanks very much kev 5 stars great service from a long time regular customer x
May 8, 2026
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey Janice,
Thanks for the lovely review and fantastic support for Kev.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service by kev as always
Great service by kev as always. Thanks very much 10 out of 10 for my phine set up
May 6, 2026
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey Lisa,
Thanks for the lovely review and fantastic support for Kev.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Service is so good in Vodafone…
Service is so good in Vodafone Macclesfield. I will never leave Vodafone.
May 5, 2026
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey Marion,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thanks kev for your help with my…
Thanks kev for your help with my WhatsApp issues great service
May 4, 2026
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Thanks kev for sorting my new phone qnd…
Thanks kev for sorting my new phone qnd plan great service.
May 2, 2026
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Finlay was v helpful with prompt and…
Finlay was v helpful with prompt and useful advice. thanks vm
April 30, 2026
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service. Explained everything. Fin was really lovely and helpful. 10/10 x
April 30, 2026
Unprompted review
Reply from Vodafone UK - Macclesfield
Hi Claire, thank you so much for your wonderful review and the amazing support you’ve shown for Fin,it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Reply from Vodafone UK - Macclesfield
Hey Gemma,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Recently lost my phone and Patrick at…
Recently lost my phone and Patrick at the Vodaphone store in Macclesfield was A class. His help and professionalism can’t be faulted. He made sure my lost phone was replaced swiftly and even sorted me out with an upgrade at no extra cost. Nice one Pat, appreciate it!
April 22, 2026
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Paddy in Macclesfield helped me pair my…
Paddy in Macclesfield helped me pair my health watch to my phone. Great service.
April 22, 2026
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey Johnny,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Thanks for fixing me phone and mal wear…
Thanks for fixing me phone and mal wear much appreciated Kevin
April 21, 2026
Unprompted review
Reply from Vodafone UK - Macclesfield
Hi Judith 🙂 We're happy to see you've had some great service from our team. We really appreciate you leaving us this fantastic feedback too. If you need any help from us from the future you know where we are. Liam
Kevin was excellent in Vodafone…
Kevin was excellent in Vodafone Macclesfield at saving me money
April 4, 2026
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey Anne,
Thanks for the lovely review and fantastic support for Kevin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Fabulous service
Fabulous service, as always. Kev is a superstar, very patient.
Kev always looks to get us the best outcome possible and spends time explaining the deals available. We've been with Vodafone many years and the team are always helpful, professional and knowledgeable.
Thank you!
March 28, 2026
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey there,
Thanks for the lovely review and fantastic support for Kev.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thanks Kev Vodafone Macclesfield great…
Thanks Kev Vodafone Macclesfield great service great staff great deals
March 28, 2026
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey Mr Trevor,
Thanks for the lovely review and fantastic support for Kev.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Paddy was fantastic he transferred the…
Paddy was fantastic he transferred the things I needed on my new phone
Excellent customer service
March 26, 2026
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey Kathleen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Knowledgeable and very helpful staff
March 21, 2026
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey Marcia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.